By GEORGE J. B. in Orlando, FL
The A/C on my 16 year old Escalade finally went out. I called Rubens and made an appointment to drop my truck off yesterday morning for eval of my A/C. Yes, I hoped it was just a fuse, switch or just needing freon. But, deep down I knew it would be the Compressor and all accessories required to replace my A/C unit. Rubens called me at noon to give me the news and he and his team used all Delco parts to have my vehicle ready by 3:30pm. THANKS, AGAIN go to Rubens, Flavio and their mechanics for restoring my faithful Escalade to almost new! (Although my repair was near $1K, that is equal to about 3 car payments when my vehicle was new in 2004. Definitely a better "buy" than purchasing a new vehicle!)
By Verified Customer in Orlando, FL
Did proper job at a reasonable price.
By PAUL N. in Orlando, FL
Flavio and Gilbert are the best!!
By RAY E. in Windermere, FL
Oil change done within 20-25 to get me in and out.
By KATHLEEN F. in Orlando, FL
The great service and all the nice people that work there
By MARY P. in Orlando, FL
Once again- into Universal Service Center; apparently my car likes to go there and get tender loving care as it keeps coming up with new and unique gimmicks. We were cheerfully served by the friendly management and talented crew of mechanics. Although I have been guaranteed that all is well; I prefer to withhold final judgement until a test period proves this once lingering problem has been left forever at Universal Service Center. The saga continues. Mary P
By Bill M. in Florida
Bill said he would recommend this business for service.
By MARCELO T. in Orlando, FL
they try to do all work on the same day with out an appointment
By RICHARD O. in Orlando, FL
Been to this service center for big jobs like engine oil leaks, cooling systems problems, and cars that will not start. Every time I come in with a problem this center fixes the problem while providing excellent service. Gilbert always sends me messages to make sure all is good after the repair. If you have a car problem, this is the service center to use.
By JOHN G. in Orlando, FL
Three cars in the family: 270K, 150K, and 91K and all running well thanks to the mechanics at Universal. They do require maintenance and, every now and then, repair, but these add up to far less than car payments. I am happy to have Universal just one-half mile away. Trustworthy and excellent service.
By JOSEFINA M. in Orlando, FL
My VW car (Red Jetta) had dead battery which was not working for a few days. I called AAA and they jump start the car. Reuben advised my husband to bring the car to their shop afterwards. Flavio attended to the car. The car was ready in less than 30 minutes. The car is working again and I am so happy.
By BRIAN S. in Orlando, FL
Very quick with service for my work vehicle. Very fair price on additional work required
By Donnard P. in Orlando, FL
Donnard said the customer service is excellent.
By Melissa P. in Kissimmee, FL
Melissa said the staff are always very quick especially when they know that she is waiting for her vehicle and they are good with their service.
By April K. in Florida
April said the staff are always good and always take care of everything.