Overview

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136 Reviews

100% Would Recommend
Latest Review 26 days ago

Reviews


MA
Michael A.
Orlando, FL
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06/21/2019
Trustworthy
I have been a client of Mechanic on Duty CB for 3 years. Carlos has looked after both our cars. He has never once tried to sell me something I didn't need. All the work he has done has been excellent at a better than fair price. Carlos has always stood by his work and the one time a part went bad after being installed 3 months before, Carlos replaced it at no charge without any fuss. For anyone whose car is not under warranty, I would highly recommend Carlos's shop. Here you are dealing with senior level mechanics, not entry level under suspect supervision.

ES
Edward S.
Orlando, FL
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04/24/2019
Best prices, and best service with integrity.
I have been going to Carlos's shop now for a little over a year. After having my vehicle serviced here I refuse to go to any other shop. No matter the problem of the vehicle Carlos always gives me every option that is available, and doesn't push anything that doesn't need to be done. This shop has integrity that I haven't seen at any other shop. Once the job is done Carlos always lays out the parts that were moved, and shows me the the damaged parts and why they needed to be removed. When you go here you'll never want to go anywhere else.

In the past year I have had my head gasket replaced, cylinder head replaced, thermostat replaced, head unit re-milled, bearings replaced, belt replaced, and more. Other shops I went to told me the engine was better off being replaced, but Carlos started with the cheapest options and replaced what they could to prevent me from having to replace the whole engine.

I just dropped my '06 Hyundai Tiburon off for the fourth time, and we went on a test drive as usual and Carlos went through everything that was going wrong. I thought it was going to be worst then it was, and Carlos showed me exactly where the noises were coming from and what needed to be replaced.

No matter the circumstance this shop has your BEST intentions in mind, and talking with Carlos for a minute you can tell he has a strong moral set.

TB
Tori B.
Orlando, FL
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06/02/2018
Wonderful, Affordable, and Friendly Service!
My A/C suddenly stopped working two weeks ago and I took my car to PepBoys and they quoted me $1,400 for a full A/C service and compressor replacement.. I had 3 other places give me quotes and everything was $1,200 or more. I saw that Mechanic On Duty CB had good review so I checked them out, and they not only were very knowledgable and friendly, but they quoted me about $900 (which in my eyes was a hell of a difference!)! The service also came with a 2 year warranty, BONUS. It only took about a day and my car was good as new and blowing ice cold air again!!! Carlos and Joey were so kind and also made sure to explain everything that was going to be done to my car so that I had no questions or concerns. I will definitely be taking my car to them in the future! :) :) :) A++++++

MM
Maria M.
Orlando, FL
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04/16/2018
The service
I've been going to Mechanic on Duty now for a little over a year and I found that I can trust them and the owner Carlos, is a great guy. I had a problem worked on by another place and found out I couldn't trust them, then I found Mechanic on Duty and I'm very happy and content. I know practically nothing about cars, but Carlos always takes the time to explain the problem I may be having and his guys do a wonderful job.

MK
Mike K.
Winter Park, FL
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04/13/2018
Outstanding Job!
The guys at Mechanic on Duty do a great job, they are honest and have extremely flexible hours (Saturdays too). I took my car in on a Friday morning and it was ready that afternoon. This was after having a radiator replaced!

I highly recommend checking this company out the next time you have issues with your vehicle.

JB
Jordan B.
Maitland, FL
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03/27/2018
Great service and customer service.
I recently had over $3,000 of work done between motor mounts, spark plugs and a new transmission, and Mechanic CB did it all for me and even helped me finance because I didn’t have all the money at once. I’ve been coming here for a year now, and I realize we are not just customers to them we are family and there’s no better feeling than knowing your mechanic has your back! Thank you Carlos and all the guys down there I appreciate you and will only come back to you guys!

RS
Ryan S.
Verified Customer
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02/02/2018
Best Mechanics In The City
Carlos and his team are the most trustworthy and reliable mechanics in Orlando. They have great prices, have great customer service, and do the greatest work. Carlos really takes his time clarifying any problems with your car and let's you know what will be a necessity and what won't, unlike other mechanics. I've had two cars fixed by him so far and I still have no complaints on the cost and quality of their work. Please check them out if you want to feel at ease on the worth of fixing your car for a change!

MB
Melody B.
Winter Garden, FL
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08/04/2017
Great service!
Carlos is a warm, compassionate, honest technician. I felt immediate trust dealing with him. He took the time to explain in detail his services and charges. He repaired my smart car in timely manner. most shops are afraid to touch a Smart car. He was a lot more economical than using a dealer. It was refreshing to deal with an auto repair shop without the feeling that someone is trying to rip you off. Also he picks up the the phone any time you call and never leaves you hanging in terms of communication. Carlos has an intuitive 6th sense when it comes to cars. After one test drive he predicted exactly what the problem ended up being. I will use him in the future for all my major repairs and highly recommend him to anyone reading this review.

ER
Enrique R.
Florida
Verified Customer
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10/20/2016 Category: Service
Enrique said he has been very impressed with everything this business has done for him over the years,
This review was collected via phone interview by Customer Research Inc.

DR
Dolores R.
Florida
Verified Customer
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10/20/2016 Category: Service
Dolores said they provided excellent service, communication and a fair price.
This review was collected via phone interview by Customer Research Inc.

GD
Grizzele D.
Florida
Verified Customer
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10/20/2016 Category: Service
Grizzele said she had good service.
This review was collected via phone interview by Customer Research Inc.

CM
Celeste M.
fl
Verified Customer
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09/01/2016 Category: Service
Celeste said this business did great work It was inexpensive, they were honest, and kept the quote.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
fl
Verified Customer
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08/20/2016 Category: Service
Rick said the business had good prices and good service. The mechanic took his time to show him what was wrong with the vehicle and the work that needed to be performed.
This review was collected via phone interview by Customer Research Inc.

DB
Davis B.
fl
Verified Customer
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08/20/2016 Category: Service
Davis said he liked the business because Carlos was very informative, helpful, and he made sure everything would be okay with the vehicle. They did a really good job.
This review was collected via phone interview by Customer Research Inc.

CW
Corey W.
Florida
Verified Customer
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08/20/2016 Category: Service
Corey said the customer service at this business was good and the explained exactly what they did. He had originally purchased the wrong part, so they ended up buying the right part. They also explained the difference between the part he bought and the part his vehicle needed. His experience was all very good.
This review was collected via phone interview by Customer Research Inc.

DW
Deborah W.
fl
Verified Customer
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08/20/2016 Category: Service
Deborah said they were professional, efficient and communicated well. They said what they would do and did it with no surprises.
This review was collected via phone interview by Customer Research Inc.

SB
Sarah B.
Orlando, FL
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08/19/2016
Great Service!
Carlos fixed my Altima very quickly and made sure that I was taken care of. He truly cares about his customers and reassures you every step of the way. Great job Carlos and crew!

DB
David B.
fl
Verified Customer
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08/19/2016
Honest and Reliable!
Carlos and his team was very helpful and informative throughout the entire process of getting my Eclipse fixed. He made sure that everything was working correctly and explain every detail to me. He is honest and reliable and does a great job!

RW
Robert W.
fl
Verified Customer
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08/19/2016 Category: Service
Robert said Carlos saw what he needed and did not try to oversell unneeded work.
This review was collected via phone interview by Customer Research Inc.

LH
Lynn H.
Orlando, FL
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08/07/2016
Great Mechanic and very reasonable cost
We brought our daughter's 2001 Lexus for repairs. Within a few hours, we received a detailed estimate by email. The work was completed quickly, and I was shown every part that had to be replaced. The work was excellent, and the cost was very reasonable.

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