Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

521 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


ET
EDWARD T.
Hampstead, NC
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Transmission service
Went there’ for transmission service. Appointment was prompt and friendly. Have been there a few times, and will continue to visit.

BS
BRUCE S.
Hampstead, NC
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
location and communication
Fourth time having car serviced at O'Leary's in 3 year period and very pleased. Appears fair and trustworthy all around.

SS
SHARRON S.
Hampstead, NC
Mitsubishi Mirage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
They have a good reputation.
I needed new brakes. I drove there and Tommy took me home. I only live about a mile and a half away. They had to keep the car over night, and Tommy picked me up the next morning. That convenience was as important to me as having my car serviced by a reputable business.

MI
Max I.
Hampstead, NC
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Max said the employees were knowledgeable. They provided good service. They completed the work quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wilmington, NC
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Great customer service
Great guys at Hampstead O’Leary’s. Service is always of great standard.

NB
Norman B.
Hampstead, NC
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Norman said Tom at the business took care of him and they had a nice staff.
This review was collected via phone interview by Customer Research Inc.

SJ
SHANNON J.
Hampstead, NC
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2019
They do good work.
I am reviewing my last visit. Work was good, but made an appointment one week in advance for a Thursday morning, and they didn’t do work until Saturday. The reason to make an appointment is to have work done on time.

BH
BILL H.
Wilmington, NC
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Always helpful.
Bill H.

Verified Customer
Iron Station, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Location
Service was quick

Verified Customer
Holly Ridge, NC
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
awsome customer service
prices were excellent and very helpful staff. will tell all my friends to see your shop

JJ
JENETTE J.
Hampstead, NC
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Staff is very friendly and caring
They let you know what is going on with your vehicle and suggest if you need something replaced. They don’t pressure you.

EB
ED B.
Hampstead, NC
Volkswagen Golf SportWagen
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Convenient, knowlwdgeable staff, reliable service performance
My VW picked up a nail in the left rear tire earlier in the day. Noticed the slow air leak message on the car's information system. Went to O'Leary's around mid afternoon. Flat repair and plugging was completed promptly, and car was ready and back on the road. Courteous service was appreciated. While there, I asked for services and expense for another family vehicle. Got information, and will look towards getting services performed when needed. Thanks for the flat repair job.

Just a note on your flat repair pricing - You performed a flat repair for me on the same car on 2/01/19 ( Invoice # 12264 ), and the cost was $16.00 total. Today for the same repair, the cost was $27.73 total. The charge increased by 73%. Noticed later in day at home. Surely seems like a significant price increase for this repair.

GT
GINA T.
Hampstead, NC
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
super friendly and speedy service
tommy was kind enough to go over the issues with my car and advised me what needs to be done now and what car be put off to a latter time "VERY HONEST". his mechanic Chad was very helpful with the process

MD
MEAGAN D.
Hampstead, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
CUSTOMER SERVICE WAS ONE OF THE BEST THAT IVE SEEN IN AN AUTO REPAIR STORE
TOMMY GOT MY HYUNDAI RIGHT IN AND WAS VERY POLITE WITH MY OIL CHANGE

Verified Customer
Hampstead, NC
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2019
Friday, 4/19
Oil change and tire rotation. For the first time, it was an hour before they took my car into the service bay.

FR
FRANK R.
Hampstead, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Oil change
Call today for oil change took me in at 1 pm.excellant service

CN
CANDICE N.
Hampstead, NC
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Over all performance!!!
Everything was on point , curious, eficent, job well done . Thank you

JP
Jr P.
Wilmington, NC
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
JR said they are good every time he goes there. They are very nice people and he likes their work.
This review was collected via phone interview by Customer Research Inc.

SR
Shaunn R.
Hampstead, NC
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Shaunn said he appreciates the quality of service.
This review was collected via phone interview by Customer Research Inc.

BR
BECKY R.
Hampstead, NC
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Great service
I had a visit to get an inspection done and I was in and out in a very short time. I appreciate that fast service when I have to wait for them there for the car to be finished. It is also convenient to where I live. They are respectful too. Grateful for them.