Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

353 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


KS
Karl S.
Shelton, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Karl said the employees go out of their way to help him and they did a good job. He takes all his transmission services to this business.
This review was collected via phone interview by Customer Research Inc.

CR
Cat R.
Lakewood, WA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Great service!
Thanks to you LWT!

GQ
Gilbert Q.
Tacoma, WA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Great Service
I am always impressed at the friendly service and kindness of the staff at Lakewood Transmission. My car needed new struts and they not only did a great job but were able to do it around my schedule. Thank you for the Great Service!!

CL
Christine L.
Lakewood, WA
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2019
Brake service
I've went to these folks for a few different services. Seem to do good work. I haven't had any issues other than the price never comes out to be what the coupon says it's advertised for. I went last week and the interior of my driver side door haa a bunch of black grease on it. Still trying to get it off.

CW
Chaske W.
Washington
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Chaske said the business was really helpful.
This review was collected via phone interview by Customer Research Inc.

DH
Donald H.
Washington
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Donald said he received good service.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Lakewood, WA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Joe said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JW
Joe W.
Puyallup, WA
Cadillac XTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Great Service
There are great and professional people at this shop and they will always treat you with respect and like family. if you need a doctor for your car here is the place.

JN
Jr N.
Lakewood, WA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Spoke with Jr's mother. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RK
Randy K.
Lakewood, WA
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Called 3 but they won with the warrantee
I called two other places one gave me the same price but only a 60-day warranty and the other one never got back to me. But when I called and talked to young lady working there she told me they had a two-year warranty Nationwide and I said you got my business. I'm back in my car and loving it.

CT
Curtis T.
Tacoma, WA
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Curtis said the lady at the front desk was very helpful in answering all his questions.
This review was collected via phone interview by Customer Research Inc.

TW
Tom W.
Aberdeen, WA
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
Tom said the staff are pleasant people to work with and they were fast with the repair.
This review was collected via phone interview by Customer Research Inc.

GC
Gene C.
Eatonville, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great service
Excellent, quick, service!
Also found other major problems that were fixed quickly and very reasonably priced. Follow up warranty work completed quick and on my schedule.

KW
Korey W.
Tacoma, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Korey said they found problem.
This review was collected via phone interview by Customer Research Inc.

SP
Solomona P.
Tacoma, WA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Solomona said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LW
Lamont W.
Tacoma, WA
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Lamont said the staff are very up front, and provide good customer service.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Renton, WA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Nick said this business is good.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Washington
Oldsmobile
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/31/2018 Category: Service
Spoke with Mike's partner. He said he was not happy with the business because of a staff member named Mike.
This review was collected via phone interview by Customer Research Inc.

KS
Kade S.
Tacoma, WA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Kade said the service was good but the communication was lacking. He stated the staff did not call him with updates like they promised.
This review was collected via phone interview by Customer Research Inc.

CF
Crystal F.
Washington
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Crystal said the business was friendly and efficient.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review