Reviews
JF
John F.
Lakewood, WA
Lincoln LS
Verified
John said he was a previous customer. He has confidence in the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MR
Michael R.
Washington
Mercury Mariner
Verified
Michael said the employees were friendly and helpful. His vehicle is running well, so far.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZK
Zach K.
Tacoma, WA
Ford Pickup
Verified
Zach said he is very happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Josh P.
WA
Subaru Forester
Verified
Josh said the service was outstanding.
Recommended
This review was collected via phone interview by Customer Research Inc.
CR
Cody R.
Washington
Chevrolet Silverado 1500
Verified
Cody said his transmission is running much smoother now.
Recommended
This review was collected via phone interview by Customer Research Inc.
GE
Gigi E.
Lakewood, WA
Ford Expedition
Verified
Courteous and informative
I appreciate their honesty n willingness to help where they could. Would definitely recommend to friends n family.
Recommended
KH
Kaleb H.
Washington
Mercedes-Benz C-Class
Verified
Kaleb said the staff did a really good job on his vehicle. The service was fast and easy. His vehicle works very well now.
Recommended
This review was collected via phone interview by Customer Research Inc.
KM
Kainoa M.
Lakewood, WA
Chevrolet Cobalt
Verified
Kainoa said this business was a great place to go to.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Dave B.
Orting, WA
Chevrolet Silverado 1500
Verified
Dave said the employees did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZP
Zaal P.
Yelm, WA
Ford Pickup
Verified
Zaal said the employee working the front desk was very nice. Mike was honest and up front about the problems plaguing his engine. The mechanics were thorough and refused to release his vehicle until the next day, so the engine could cool completely.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
David B.
Washington
Chevrolet Impala
Verified
David said the service was done in a timely manner and the cost was reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Chelsea W.
Washington
Hyundai Sonata
Verified
Chelsea said the staff worked with her really well.
Recommended
This review was collected via phone interview by Customer Research Inc.
EM
Eric M.
Auburn, WA
Ford Pickup
Verified
Eric said he was very happy with the business. The staff were up-front and honest with him.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
James B.
Lakewood, WA
Chevrolet Suburban
Verified
James said the mechanic always takes a personable approach which he really appreciates. He also goes over the monetary benefit of the job and goes way over and beyond.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Dennis W.
Lakewood, WA
Ford Pickup
Verified
Dennis said the staff was really nice, and it helped him out.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
James C.
Yelm, WA
GMC Pickup
Verified
James said this business does good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
GR
Guy R.
Lakewood, WA
Dodge Dakota
Verified
Guy said the staff were friendly, courteous and very efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
MN
Marvin N.
Tacoma, WA
Ford F-150
Verified
Recommend Lakewwod Transmissin
BC they are honest and backed their work 100%
These folks did my front brakes; and I returned (several months later) with a question about the dust on one wheel. To my surprise, they immediately put my F150 on the rack, replaced the brake assy. with new parts, and pads, and I was on my way (fixed!) in 2 hours. All for no charge -- and my truck was placed ahead of others lined up for maintenance. This kind of respect for the customer's vehicle and needs is far ahead of the " ____" I've experienced from the dealership that sold me the vehicle.
These folks did my front brakes; and I returned (several months later) with a question about the dust on one wheel. To my surprise, they immediately put my F150 on the rack, replaced the brake assy. with new parts, and pads, and I was on my way (fixed!) in 2 hours. All for no charge -- and my truck was placed ahead of others lined up for maintenance. This kind of respect for the customer's vehicle and needs is far ahead of the " ____" I've experienced from the dealership that sold me the vehicle.
Recommended
DM
Dan M.
Lakewood, WA
Saturn SL
Verified
Dan said this business did a good job and it was not expensive. His vehicle sounds good.
Recommended
This review was collected via phone interview by Customer Research Inc.
BF
Bill F.
Tacoma, WA
Jeep Wrangler
Verified
Reliable, straightforward and honest.
I've been coming here for years, many vehicles, they have always done a great job and I am very satisfied.
Recommended