Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

608 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
90% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RB
Roy B.
Larue, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/03/2018 Category: Service
5 weeks with nothing done
After having my car for 5 weeks and nothing done but some of the things they broke while they had it. Not a happy customer at all
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 07/05/2018

We thank you for taking time to fill out our survey, we take the information provided to better our department. Someone will be reaching out to you shortly.

Brittney Weber
Service Director
903-455-4949

Verified Customer
Rowlett, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Justin Miller
Everyone was very helpful but my sales associate Justin Miller went above and beyond to find me the perfect car!
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 07/03/2018

Thank you so much for taking time out of your day to complete our survey. We look forward to seeing you next visit. (remember, 1 hour ;)

Brittney Weber
Service Director
903-455-4949

EW
Eric W.
Quinlan, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Fast oil change
I enjoy the cake in the waiting area and the fast service
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 07/02/2018

We appreciate you and your business. We thank you for taking time out to complete our survey.

Brittney Weber
Service Director
903-455-4949

KD
Kathy D.
Greenville, TX
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Service
No matter what or why you need service or have questions Greenville Hyundai is helpful and considerate.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/27/2018

We appreciate you and your business. We are looking forward to your next visit with us.

Brittney Weber
Service Director
903-455-4949

Verified Customer
Greenville, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/25/2018 Category: Service
Oil Chg
Like I said earlier, I shouldn't have to wait for over an hour when you are not busy. That is why I brought it in when I did. Then the radio icon for Sirius was gone. I don't know if I would recommend this business to a friend. I would recommend Huffines Hyundai in McKinney to friends, I just would rather do business locally if possible.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/28/2018

We apologize for the inconvience of the time it took, we do appreicate your feedback as we use this to correct the issues at hand. Thank you very much. 

Brittney Weber
Service Director
903-455-4949

CJ
Cheryl J.
Gilmer, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Best oil change ever!!
I got there early for my appointment. That was no problem. They offered and drove us to a nearby restaurant. We had a great lunch and then they came and picked us up when the vehicle was ready. All were very nice and gracious. If you can have a good time while having an oil change, I did. Thanks ya'll!!
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/21/2018

Thank you for your kind words and continued support. We appreciate you and your business, we look forward to your next service visit with us.

Brittney Weber
Service Director
903-455-4949

JB
Janet B.
Lone Oak, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
service manager is the best --- very professional yet personable at the same time
I have been to many dealerships over my 69 years. This service manager is absolutely the best Thank you for hiring THE BEST. In the last 2 years, I have bought 3 new card from this dealership. Excellent service keeps me coning back....
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/15/2018

Thank you for filling out our servey. We appreciate you and your buiness and I hope that we see you next visit!

Brittney Weber
Service Director
903-455-4949

AW
Alicia W.
Winnsboro, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
They are friendly and timely.
Over they service my car and made sure they let me know what was fixed. They let me have a loner car .They also wash my car. They were very and friendly.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/11/2018

Thank you for taking time to fill out our survey. We appreciate your business and we hope to see you again next visit. 

Brittney Weber
Service Director
903-455-4949

BB
Betty B.
Greenville, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
The people!
I always enjoy the friendly competent service employees.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/05/2018

Thank you for taking time to complete our survey. We appreciate you and your business. We look forward to being your forever Hyundai home. 

Brittney Weber
Service Director
903-455-4949

Verified Customer
Greenville, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Hyundai
👍👍
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/05/2018

We thank you for taking time to complete our survey. We appreciate you and your business. We hope to be your forever Hyundai home for all of your servicing needs. 

Brittney Weber
Service Director
903-455-4949

Verified Customer
Greenville, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Excellent service
Best service department I have ever experienced.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/04/2018

We thank you for taking time to complete our survey. We hope to be your continued home for all of your Hyundai needs.

Brittney Weber
Service Director
903-455-4949

SB
Shirley B.
Caddo Mills, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Great Service and knowledge about each service performed
We receive consistently good service, entire staff are friendly and helpful. No one lets you stand around without being acknowledged. They have been fast with work we have needed done. Your waiting room is very clean, however, the sofa is rather ratty and needs replaced. Always fresh coffee and love the samples the Bundt store provides. I love my new Car and I live this dealership.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 06/04/2018

We thank you for taking time to complete our survey. We hope to be your continued home for all of your Hyundai needs.

Brittney Weber
Service Director
903-455-4949

WD
William D.
Terrell, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Friendly staff, 5 mins from home
Personal & friendly stall, espically Jake & Scott.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 05/31/2018

Thank you for business and we hope that you continue to make us your home for your Hyundai needs.

Brittney Weber
Service Director
903-455-4949

LR
Leila R.
Commerce, TX
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
the great service & friendly personnel
great
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 05/25/2018

We thank you for taking time out of your day to fill out our survey. We appreciate you and your business and we hope to be your home for all of your Hyundai servicing needs.

Brittney Weber
Service Director
903-455-4949

Verified Customer
Greenville, TX
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Service visit
Fhfn
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 05/25/2018

We thank you for taking time out of your day to fill out our survey. We appreciate you and your business and we hope to be your home for all of your Hyundai servicing needs.

Brittney Weber
Service Director
903-455-4949

JT
James T.
Point, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
friendly
i was pleased that my car came out cleaner than it went in :) everyone was friendly and helpful.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 05/24/2018

We appreicate you taking  time out to complete our survey. We hope that you continue coming to us as your Hyundai home.

Brittney Weber
Service Director
903-455-4949

CW
Carol W.
Greenville, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Recalls
Took us right in to do the repair. It was done quickly and left my car spotless. Thanks for a job well done
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 05/23/2018

Thank you for taking time to fill out our survey. We hope to continue being your Hyundai home for all of your servicing needs.

Brittney Weber
Service Director
903-455-4949

QS
Queenie S.
Quinlan, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Service Department Especially to the Manager
I had a great experience working the crew here. Awesome job !
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 05/17/2018

Thank you very much for taking time to fill out our survey. We apperciate you and your business. We look forward to being your home for all of your Hyundai needs. 

Brittney Weber
Service Director
903-455-4949

PL
Pam L.
Celeste, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/13/2018 Category: Service
Lousy customer service
Unacceptable
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 05/14/2018

We apoligize for any inconvience we have caused. We will reach out to you shortly.

Brittney Weber
Assistant Service Manager 
903-455-4949

NY
Norman Y.
Leonard, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
as expected
This was an oil change, tire rotation trip I was able to make an appointment at a requested time, they were ready for me, the car was taken in , services completed, vehicle cleaned up and I was out of there in a reasonable time.
Brittney W., Assistant Service Manager from Greenville Hyundai responded on 05/14/2018

Thank you very much for taking time to fill out our survery. We appreciate you making us your home for all of your servicing needs.

Brittney Weber
Assistant Service Manager 
903-455-4949