Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

588 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
90% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


Verified Customer
2010 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2016 Category: Service
SERVICE
THINGS HAVE IMPROVED WITH NEW OWNER.

TV
Teresa V.
Caddo Mills, TX
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/01/2016 Category: Service
Getting Better!!!!
From buying two vehicles, in one day from them, its been thru a lot of changes in management, and others .. but it seems like they are getting it together
Michael B., Service Manager from Greenville Hyundai responded on 07/02/2016

Thank you for taking time to complete the survey.
We appreciate your feedback and use it to better our services. If you have any concern please contact me.

Michael Bird
Service Manager
903-455- 4949
mbird@greenvillehyundai.com

Verified Customer
Greenville, TX
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Quality service
Yes

DT
Dao T.
Greenville, TX
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
Great job, excellent service
I was there 2 times only but really satisfied with their service. Highly recommend.

DM
Douglas M.
Greenville, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016 Category: Service
good service
good

MM
Michael M.
Greenville, TX
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
routine maintenance
Maintenance was performed to my satisfaction, and it was nice to get my car washed for free.

JH
Joann H.
Quinlan, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Service
Customer service

Verified Customer
Fate, TX
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Service
They were quick

AL
Andrea L.
Greenville, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Great experience
Friendly service

MG
Micheal G.
Paris, TX
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
A great place for auto servicing
There is always rapid service for the standard services required for my vehicle and the prices are fair.

Verified Customer
Sulphur Springs, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/20/2016 Category: Service
Mantenimiento
Not good experience.

Verified Customer
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2016 Category: Service
z
z
Bob S., Service director from Greenville Hyundai responded on 06/16/2016

we would like to think you for your service at the hyundai service center. and let us know if thereanything else you need, we glad to take care of your car

thanks
bob schille


PH
Pamela H.
Lone Oak, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016 Category: Service
Good people and good services...
Erin in service is top notch
Bob S., Service director from Greenville Hyundai responded on 06/16/2016

thanks for coming into the dealership and letting us service your tucson. wealso be glad to help on any service in the future.

thanks
bob schille


AF
Amanda F.
Lone Oak, TX
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016 Category: Service
Impressed
NEW OWNERSHIP. Previously I would NEVER recommend Greenville Hyundai & I normally only come when I'm in a bind.
Bob S., Service director from Greenville Hyundai responded on 06/16/2016

we would like tothank you for coming into our service center, qand letting service your car. we know you can goanywhere and have service,just letting us have the chance is great for us. just let us know if you need anything.
thanks
bob schille


SL
Shelly L.
Celeste, TX
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016 Category: Service
The service staff!
They treat their customers with respect and fairness
Bob S., Service director from Greenville Hyundai responded on 06/16/2016

 i would like to thank you for coming into our dealership for service work. we enjoy the chance to help you. look forward to seeing you in the future

thanks
bob schille


JA
Joe A.
Lone Oak, TX
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2016 Category: Service
Usually friendly but not on this occasion!
If someone changes the employees attitudes. Sales person was rude to a customer in front of me. The service lady snapped at me when I mentioned she said it should be ready in 45 minutes and she snapped NO I said we would get it in in 45 minutes. I've bought Hyundai's since 1993! Not sure my next one will be!

JR
JERRY R.
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016 Category: Service
Service Review
Excellent service.
Bob S., Service director from Greenville Hyundai responded on 06/16/2016

 we would  like to the thank you for coming into the dealership for service, we know you can getservice anywhere. so thanks again for coming in. please let us know if we can help in the futuer

thanks
bob schille


Verified Customer
Greenville, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2016 Category: Service
Great Service Department
The service department seems to always have my back and I trust them with my car. The personnel are very knowledgeable and east to talk with about my car. I would recommend them without any hesitation.
Bob S., Service director from Greenville Hyundai responded on 06/07/2016

I WOULD LIKE TO THINK YALL FOR COMING FOR YOUR SERVICE WORK . AND WE BE GLAD TO HELP OUT ON ANY FUTURE SERVICE WORK

BOB


JA
JERRY A.
Emory, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2016 Category: Service
Great Service!!! Friendly and helpful staff.
Always great service and helpful and pleasant staff.
Bob S., Service director from Greenville Hyundai responded on 06/07/2016

THANKS FOR COMING IN TO OUR SERVICE DEPARTMENT FOR SERVICE MEANS ALOT TO US HERE AT GREENVILLE HYUNDAI
LET US KNOW IF THERE IS ANYTHING ELSE YA'LL MIGHT NEED IN THE FUTURE

BOB


PG
Patricia G.
Lone Oak, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2016 Category: Service
the new owner , thank you for doing matinence like it used to bedone.
better than it used to be.
Bob S., Service director from Greenville Hyundai responded on 06/07/2016

THANKS FOR COMING TO GREENVILLE HYUNDAI FOR YOUR SERVICE. LET US KNOW IF THERE IS ANYTHING WE CAN DO TO HELP ON NEXT SERVICE HERE

BOB