Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

437 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


SW
Steve W.
New York
Toyota Tacoma
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/20/2015 Category: Service
Steve said he was not completely satisfied with the overall experience because they took off the skid plate to do some work and they did not replace it. This caused oil to leak on his driveway and it was irritating. The person who did the work was sloppy.
This review was collected via phone interview by Customer Research Inc.
Eric & Julie G. from Commercial Automotive responded on 11/23/2015

Steve,
Thank you for bringing your truck back to our shop so that we could rectify your situation.  We are sorry for the inconvenience, but wanted to take care of it as soon as it came to our attention.
Eric


JM
Joe M.
New York
Ford Explorer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2017 Category: Service
Joe said his experience was neither good nor bad. The repair took longer than he thought it would, because they were waiting for a part to come in. The employees were very friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

KM
Kayla M.
New York
Dodge Caliber
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Kayla said the staff is really great and it's a great place, but it's so popular sometimes that she doesn't get the vehicle back right away. The inspection took all day because of how busy it was, so that's inconvenient.
This review was collected via phone interview by Customer Research Inc.

AR
Adam R.
New York
Toyota Matrix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Adam said the business did a good job and he has always taken his vehicles there.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Livonia, NY
Chevrolet Venture
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
Mike said the service has always been pretty good.
This review was collected via phone interview by Customer Research Inc.

KR
Kris R.
New York
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Kris said the service was really good.
This review was collected via phone interview by Customer Research Inc.

LK
Linda K.
Livonia, NY
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018
Good
It is a local family owned business that prides themselves in providing services for there customers and the community! They are friendly and work with everyone in whatever their needs may be!

TB
Tom B.
New York
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Tom said there was room for improvement.
This review was collected via phone interview by Customer Research Inc.

NP
Nathan P.
New York
Nissan Titan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Nathan said the staff was nice at this facility and the service went fine.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Livonia, NY
Ford Windstar
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018
Eric and Jake
Always professional,honest and fair price

MP
Matt P.
New York
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Matt said he always uses this facility. The employees know his vehicles well.
This review was collected via phone interview by Customer Research Inc.

TC
Todd C.
New York
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017 Category: Service
Todd said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Livonia, NY
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2017 Category: Service
John said the labor was a little expensive. They spent 2 hours on his vehicle. The part was only $7.50. The problem was fixed.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
New York
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2016 Category: Service
Tom said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
New York
Buick Skylark
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2016 Category: Service
Mike said the service was good and fair. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
New York
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2016 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Jasmin B.
New York
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2016 Category: Service
Jasmin said the service has always been really good at this business. They're really very pleasant. She has a recurring problem with her vehicle and they are still figuring it out.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
New York
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2016 Category: Service
Jim said it was a good business and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
New York
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2016 Category: Service
Spoke with Leslie. She said Eric, an employee, at this business and the staff are nice to her father. They work with him.
This review was collected via phone interview by Customer Research Inc.

KR
Kris R.
New York
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2016 Category: Service
Kris said she was satisfied with the service the business provides.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 437 in total