Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

512 Reviews

97% Would Recommend
Latest Review 18 minutes ago

Reviews


JS
JOANNE S.
Boca Raton, FL
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Outstanding service
The attendants were very knowledgeable and kind. The timing of the service was on time.

Verified Customer
Boca Raton, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great Service
Very efficient, very fair and very pleased.
Car was towed here, Boca’s Best diagnosed immediately and started repair upon my approval. Completed repair and I was on my way.
The staff I dealt with were all extremely nice including the tow driver.
Nice job !!!

Verified Customer
Voorhees, NJ
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/06/2018
I was a confused customer
My car was towed to Boca's Best Auto Repair, due to having a flat tire. I was very furious and confused when the guy who brought my car to the place and left me at the place, where I felt confused. Also, he left my car unlocked (key was inside the store) and it was parked outside the store, which was locked. Since it was after closing time, the employees working at the please told me that it could not be fixed and I had to wait until the morning. The good part was once the store was opened the next morning, they called me and took care of the situation and was ready ASAP. Luckily when I came to get my car, there was nothing stolen and now it is in good condition.

Overall, I would recommend the Boca's Best Auto Repair to anyone. However I would recommend that all of the employees should be aware of every situation and explain to the customers. Just incase in the future if there is any confused customers (like I was) wanting to know what's going on, the employee is able to help out and provide information.

AJ
Ashla J.
Boynton Beach, FL
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Ashla said the business forgot to complete a service.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Boca Raton, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Robert said this business's employees did fix his vehicle, and got it done quickly. He stated everything is good.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Delray Beach, FL
Honda Accord Coupe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/20/2018 Category: Service
Michael said he was quoted $25 for repairs and when he picked up his vehicle, they charged him $37.44. He said they added 5.00 for business supplies and 5.00 for hazmat. He also said he was going to tell everyone where he worked what a scam this business was.
This review was collected via phone interview by Customer Research Inc.

SP
Stanley P.
Boca Raton, FL
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Stanley said they were friendly , kept him informed and did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

HB
Hanna B.
Delray Beach, FL
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Hanna said the service was good. The work was completed promptly.
This review was collected via phone interview by Customer Research Inc.

TE
Thomas E.
Middleburg, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Thomas said they were out of town and the vehicle broke down. They were super to him. They were able to take care of everything. They kept him informed every step of the way. They informed him of problems that he was not aware of.
This review was collected via phone interview by Customer Research Inc.

MT
Monique T.
Boca Raton, FL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Monique said the employees were very helpful. They treated her like a long time customer.
This review was collected via phone interview by Customer Research Inc.

PS
PAT S.
Boca Raton, FL
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Service
Great customer service from start to finish.

EB
Erin B.
Florida
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Erin said the business took good care of her vehicle. The customer service was good too. She is appreciative of the work.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Boca Raton, FL
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Michael said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

NP
Nicole P.
Pompano Beach, FL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Nicole said that the staff at this business was honest. Their service was great and prices were low.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Boca Raton, FL
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Jim said they always do a wonderful job.
This review was collected via phone interview by Customer Research Inc.

MA
Marvin A.
Boca Raton, FL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Marvin said he was very happy with his service.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Palm Beach Gardens, FL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
George said that the place is awesome, the tow truck driver referred him, and now he will do the same.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Fulton, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Mary said the staff at this business was really good at explaining the repairs to her. They were not too expensive.
This review was collected via phone interview by Customer Research Inc.

KS
Kym S.
Florida
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Ed. He said the staff was quick, timely and did what was necessary.
This review was collected via phone interview by Customer Research Inc.

HS
Herb S.
Longboat Key, FL
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Herb said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review