Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

511 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
Boca Raton, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great Service
Very efficient, very fair and very pleased.
Car was towed here, Boca’s Best diagnosed immediately and started repair upon my approval. Completed repair and I was on my way.
The staff I dealt with were all extremely nice including the tow driver.
Nice job !!!

Verified Customer
Voorhees, NJ
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/06/2018
I was a confused customer
My car was towed to Boca's Best Auto Repair, due to having a flat tire. I was very furious and confused when the guy who brought my car to the place and left me at the place, where I felt confused. Also, he left my car unlocked (key was inside the store) and it was parked outside the store, which was locked. Since it was after closing time, the employees working at the please told me that it could not be fixed and I had to wait until the morning. The good part was once the store was opened the next morning, they called me and took care of the situation and was ready ASAP. Luckily when I came to get my car, there was nothing stolen and now it is in good condition.

Overall, I would recommend the Boca's Best Auto Repair to anyone. However I would recommend that all of the employees should be aware of every situation and explain to the customers. Just incase in the future if there is any confused customers (like I was) wanting to know what's going on, the employee is able to help out and provide information.

RC
Robert C.
Boca Raton, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Robert said this business's employees did fix his vehicle, and got it done quickly. He stated everything is good.
This review was collected via phone interview by Customer Research Inc.

AJ
Ashla J.
Boynton Beach, FL
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Ashla said the business forgot to complete a service.
This review was collected via phone interview by Customer Research Inc.

RK
RUDITE K.
Fedhaven, FL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
honest service
Your honest knowledge about what else was wrong showed us you honesty. Some sleaze mechanic woild have charged us 200.00 dollars more for just conecting that loose wire. My husband feels so much better now that if in future more problems you will be there to help. Thanks again for your honesty and exellent job.
Joe M. from Boca's Best Auto Repair responded on 10/08/2018

Thank you very much and we appreciate you bringing us your vehicle for service and repair. 


RS
RUTH S.
Delray Beach, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Friendly. Great service
They say third times a charm! Our first and second time was also a very pleasant. We will be back. Thank you Joey !!!!
Joe M. from Boca's Best Auto Repair responded on 10/08/2018

Ruth thank you very much for youre trust in us as a repair facility. 


SS
SUSAN S.
Delray Beach, FL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Confidence in workmanship, courteous service.
Boca’s Best Auto Repair deserves their excellent reputation.
Joe M. from Boca's Best Auto Repair responded on 10/08/2018

Susan Thank you for the kind words and allowing us to be your one stop shop


RM
Ruth M.
Boca Raton, FL
Lexus ES 300 Luxury Sport Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Ruth said she was going to have the work done at a different facility until a representative of this business came through and suggested this place. She was quite impressed that they followed through. The technicians left something with the vehicle that she will come by and return. She is happy that the technicians at this business are abler to help.
This review was collected via phone interview by Customer Research Inc.
Joe M. from Boca's Best Auto Repair responded on 10/08/2018

Ruth, Thank you very much and we look forward to taking care of youre next service.


JJ
JEFFREY J.
Boca Raton, FL
Lincoln Mark LT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
promt courteous service in and out
you folks had my truck serviced in record time . iwill be brining my t-bird in soon.
Joe M. from Boca's Best Auto Repair responded on 09/20/2018

Jeffrey Thank you very much and we look forward to any service you need taken care of moving forward


SP
Stanley P.
Boca Raton, FL
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Stanley said they were friendly , kept him informed and did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

HB
Hanna B.
Delray Beach, FL
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Hanna said the service was good. The work was completed promptly.
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
Boca Raton, FL
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Don said the work turned out great and his vehicle was clean.
This review was collected via phone interview by Customer Research Inc.
Joe M. from Boca's Best Auto Repair responded on 09/20/2018

Thank you Don and we will see you for your next service.


LT
LEONORA T.
Boca Raton, FL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Excellent Service,
They give excellent service, explain what is wrong & what you need & cost to repair the car. The car is ready when they say it will be done. I have been going here for a number of years.
Joe M. from Boca's Best Auto Repair responded on 09/20/2018

Thank you Mrs Turner


TE
Thomas E.
Middleburg, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Thomas said they were out of town and the vehicle broke down. They were super to him. They were able to take care of everything. They kept him informed every step of the way. They informed him of problems that he was not aware of.
This review was collected via phone interview by Customer Research Inc.

MT
Monique T.
Boca Raton, FL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Monique said the employees were very helpful. They treated her like a long time customer.
This review was collected via phone interview by Customer Research Inc.

PS
PAT S.
Boca Raton, FL
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Service
Great customer service from start to finish.

EB
Erin B.
Florida
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Erin said the business took good care of her vehicle. The customer service was good too. She is appreciative of the work.
This review was collected via phone interview by Customer Research Inc.

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Nicole P.
Pompano Beach, FL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Nicole said that the staff at this business was honest. Their service was great and prices were low.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Boca Raton, FL
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Michael said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Boca Raton, FL
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Jim said they always do a wonderful job.
This review was collected via phone interview by Customer Research Inc.

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