Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

656 Reviews

99% Would Recommend
99% Business Response
Latest Review 10 days ago

Reviews


MG
MR G.
Melbourne, FL
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
'94 Camaro Air
My 94 Z-28 with 194,000 miles has been slowly breaking down. When the Air Conditioner stopped & was putting out HOT air, I turned to 2000 Auto to give it a try to fix. They juiced it up with Freon and is now as cold as ever, Thanks!
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 10/08/2018

You are very welcome, we have to keep the old girl going. Thanks!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

DC
DAVID C.
Melbourne, FL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
A Happy Customer
The folks at 2000 Auto are honest , hard working, and friendly. My family and I have been customers ( for repairs and car purchases) for many years and know how lucky we are to have them here in Melbourne. Highly recommend these folks !
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 10/01/2018

It's always lovely to see you guys! We are honored to help your family with your sales an service needs...and a puppy rub or two. Thanking you so much!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

ZJ
Zoran J.
Melbourne, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Zoran said they provided great service.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 10/09/2018

Thanking you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

RW
Rick W.
Florida
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Rick said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 10/04/2018

We are honored that you chose us to keep your fleet and family autos on the road, thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

MJ
Marjorie J.
Melbourne, FL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Marjorie said the business did a great job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 10/04/2018

We were happy to help, thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

MR
MRS R.
Melbourne, FL
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
They Go above and beyond to take care of their customers!
Make sure their customers are happy at all costs.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 10/01/2018

We thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

Verified Customer
Melbourne, FL
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
High quality as always
I have been bringing my cars here since the place opened. The ownership has changed but the staff always provides high quality maintenance, repairs, and customer service. Kary at the front desk is the best!
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 10/01/2018

We are thankful for wonderful customers such as you and your family. We cherish the long standing relationship and hope for many more years of giving you and your cars the best we have to offer. Thanks!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

CM
Christophe M.
Melbourne, FL
Kia Amanti
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Jacqueline. She said she was very happy with the service.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 10/01/2018

Thank you very much!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

JF
JOE F.
Melbourne, FL
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
The only place for me !
I Always get the best in service & professional care. It is what I come to expect & have never been disappointed.

Thank you
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/22/2018

Thank you Mr. Joe! We take extra strides in getting you and all of our clients top notch service. Good to hear that we are succeeding.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

RP
ROB P.
Melbourne, FL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Auto Service
Was visiting Melbourne from Gainesville. Tire pressure light comes on. Stopped by 2000 Auto on way back. Without appointment two tires replaced and oil change. Done quickly, courteously and professionally. Just outstanding! Thanks 2000 Auto!
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/22/2018

We have missed you! We're glad you could stop in to see us but sorry about you having some car troubles. We did enjoy chatting and happy to have gotten you on the way back home quickly. Thank you so much!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

AG
ANTHONY G.
Melbourne, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
staff and service
Quick, efficient, courteous, reasonably priced, and well done
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/21/2018

As always, it's great to see you, look forward to next service! Thank you very much.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

EM
EDWARD M.
Melbourne, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
GREAT SERVICE
Service was great. Everything done quickly and with a reasonable price. Very good explanation about what service they recommended. and why they suggested some repairs.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/20/2018

We thank you so much! I always love our chats while you are here. Glad to be of service.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

MM
MR M.
Melbourne, FL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Excellent
As usual got great service from everyone. Steve and Kary were great,.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/18/2018

It was our pleasure to care for your car, thanks so much!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

Verified Customer
Rockledge, FL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Wondeful experience
Steve was Great! He fit me right in! Gave me detailed information and explained everything thoroughly!
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/18/2018

Thank you and we are pleased that you found your experience to be a good one.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

RB
Roger B.
Melbourne, FL
Nissan Maxima
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/17/2018 Category: Service
Roger said he is extremely dissatisfied with the service this business has provided or with what they have charged him, not only for this past visit but also the one before this. They are not helpful in any regard and they overcharge. They don't provide any efficient insight and they do their best to exploit people and to take advantage of them. They take advantage of the elderly and charge as much as they can. He would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/19/2018

There is some confusion in reading your review. This car has only been here once and you were only charged the minimum diagnostic fee and a AAA discount was applied to assist you. After looking into our archives we found another 2 invoices in early 2016 for a different car but the confusion remained as there was no charge on one invoice as no problem was found and the other was for a loose part. It all seems to be resonable and straight forward. We do understand your frustration at our diagnosis on your most recent visit, after towing the car to us only to find the engine in your 2000 model car had locked up. The unfortunate news was in no way hard to explain or designed to be exploitive in any manner, the engine simply had an internal fault and failed. We have many clients- young and old- that rely on us to provide good service and we work very hard to meet that goal, earn that trust. In closing, we wish you the best of luck going forward and we will keep striving for the best auto care for our clients.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

SG
STEVE G.
Melbourne, FL
Pontiac Solstice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Always great service.
Was having my Solstice serviced in preparation of turning it over to a new owner on Florida's West coast. Very sad to have to sell it for medical reasons, it is a 5-speed manual.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/11/2018

We are sorry to see her go as well, we will give your other car the same attention to make sure it's in top order for you, Thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

JF
JOHN F.
Melbourne, FL
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
oil change
honest, fast and do good work.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/08/2018

We aim to please Mr. F.- Come see us any time. Thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

PM
PATRICK M.
Melbourne, FL
Chevrolet Traverse
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/06/2018
Air Conditioner
We have had our traverse in there 3x in last 2 months to fix the ac and it keeps going out on us a week after repairs are done. It went out on us again this week.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/07/2018

We understand your frustration with having issues with your A/C, Florida is no place to be without it. As we investigated your history we noticed that no actual repairs have been done to the A/C system. It had been recharged and a dye installed April 3rd of this year with a note to return in 3-4 weeks for your free recheck. In mid June you returned for a check engine and overheat problem that was repaired that day and all systems were properly working after the engine temperature sensor was replaced. The 4th of August the vehicle came in with A/C not cooling again but the dye was no longer present and the system was recharged once again with dye and freon at product cost only, with a note to return within the week. On August 30th the A/C was confirmed as still cooling and was rechecked at no cost, and no dye was detected. While it is frustrating to deal with vehicle malfunctions like this, it can get very expensive trying to guess at what parts may fix a problem without a clearer indicator as to what needs repair. Your car has one of it's many A/C components that is allowing the freon gas to leak from the vehicle that we must find before we can actually fix it. Like any mystery, one must narrow the clues down before the solution is found. We sympathize with you that this has been a process that has taken longer than you expected but hope you understand that not installing the right parts to repair the system is not the proper course of action. Please feel free to call and speak with our service advisor, Steve, to see if we can help with anything or answer any questions you may have. Thank you very much.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

Verified Customer
Melbourne, FL
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
easy~reliable~friendly~efficient~trustworthy and close to home
Easy~Reliable~Friendly~Efficient`Trustworthy~Close to home
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/06/2018

Thank you, Thank you, Thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

HG
HENRY G.
Melbourne, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Courteous, professional, value, friendly, honest...
I'm so thankful to have this business so close to my home that I can even walk to if I choose. They never disappoint. Great staff. Customer for life. Thankyou 2000 Auto!!!
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 09/06/2018

As always, we are happy to have you as our customer and we thank you for making us your choice!

Kary Spina
Office Manager/ Media Specialist
321-259-2000