Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

633 Reviews

99% Would Recommend
99% Business Response
Latest Review 6 days ago

Reviews


KK
Kevin K.
Florida
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kevin said the staff were extremely friendly and informed him of any discounts. The waiting room atmosphere was friendly and light.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/16/2018

Glad to here your stay with us was a good one! Thanks for the great review.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

GW
GERALD W.
Rockledge, FL
Buick Encore
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
The only place to go for automobile service.
As usual it was easy to schedule an appointment. Service was started on time and finished quickly. I have been their customer for many years with many different autos and have always been satisfied.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/14/2018

We have enjoyed a long relationship through all of the cars you have owned. We look forward to many more years of seeing you and caring for your autos with the same level of great service. Thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

BC
Belford C.
Melbourne, FL
Chrysler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Belford said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/15/2018

Thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

MT
Mona T.
Melbourne, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Mona said that the business does fine work. The customer service and all the employees are very polite and nice.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/10/2018

We are here for anything you need, thank you so much!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

EH
Edgar H.
Melbourne, FL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Edgar said the price was the best.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/07/2018

Thank you, Mr. Edgar!!!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

Verified Customer
Melbourne, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Great place!
Great service
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/06/2018

You're a great customer! Thanks!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

CG
Christine G.
Melbourne, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Christine said she has been going to this business for 10 years.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/07/2018

Great to see you again! Thanks.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

JD
JIM / FRAN D.
Rockledge, FL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
As Always...
As always -- My car was serviced exactly at the appointment time (have you considered sharing how you do this with doctors??), the price was reasonable and most importantly (and again, "as always") you didn't fix anything that wasn't broken!!! You're GREAT!
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/01/2018

Thanks for the review and as always your sense of humor! I wish I could let doctors in on the "secret" but it's just good planning and knowledgable staff. Thanks once again!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

IT
Isaac T.
Florida
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Isaac said this business was timely, efficient, and he got a quick response from the manager Steve.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 08/02/2018

Thank you very much!!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

AS
ALEKSANDRA S.
Melbourne, FL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Excellent
You go above and beyond always! Thank you!
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 07/21/2018

We love taking good care of you! You are a joy to have as a customer and Steve and I are always happy to help. Thanks so much!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

AM
Allen M.
Melbourne, FL
Chrysler Town & Country SWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Allen said the staff did a good job with the service.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 07/20/2018

Always a pleasure Allen, thanks for coming in!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

JD
JAMES D.
Melbourne, FL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Service service service always top notch
I have been using 2000 Auto since I moved here. The service has always been great and the prices very reasonable. If they tell me my car needs something I have no doubt about. No trying to pack the bill here with extras.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 07/13/2018

It's always a pleasure to see you and your family! You don't have to worry about un-needed repairs with us, there are enough stressful things in life, car repair should not have to be one of them. We thank you for the opportunity to serve you.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

TZ
Tony Z.
Melbourne, FL
Volkswagen Tiguan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Tony said the staff provided good service. The handwritten invoice lacked the appropriate level of detail to digest quickly which was a bit disappointing and unprofessional.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 07/13/2018

First, let me thank you for your time in reviewing our facility. I was a bit perplexed by your disappointment in our "hand written invoice" as we furnish all of our customers with an industry standardized, computer generated invoice at time of pick up. The invoice plainly states the cause and reapairs recommended or performed on your vehicle. Durning the investigation of this matter, our service advisor related that you had requested and were e mailed a copy of our original internal estimate worksheet. We are sorry that the worksheet may not have been as clear as you would have liked.  Please feel free to call on our service manager to clear up any confusion you may have about a recommended repair. The staff at 2000 Auto are trained and certified professionals that strive to help in any way we are able. Once again, thank you for your time.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

PY
Peter Y.
Melbourne, FL
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Spoke with Peter's wife. The employees were very thorough, answered all her questions and looked into all possibilities for service.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 07/12/2018

Happy to be of service, glad we could help with keeping your trip on schedule! Thank you.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

Verified Customer
Melbourne, FL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Honest and friendly
I always feel they are so honest in what work is necessary and do not recommend anything more. As a single mother this is very important to me. All the staff are very kind and respectful. Waiting there while my car is being worked on I observed they treat all their costumers this way and many must have been going here a long time as they were great by name. Steve even recommended another business for my tires where I would get a better price. That speaks volumes on how they run their business and I will continue to be a 2000 Auto customer for life. Thank you for taking away the fear of mechanic ripoff and being an honest business! Also, I love the maintenance reminders so I don’t need to worry about being overdue. One less thing for me to remember.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 07/10/2018

The thoughts expressed in this review are why we strive to be the best we can be. It should not be a stress filled thing to go see your mechanic and a friendly and knowledgable crew help with that. It makes sense to help in any way we can because at the end of the day you are not just a"paying customer" but a person who trusts us to help them with a problem. We thank you so much for making us your choice!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

LB
Laura B.
Florida
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Laura said her experience with the business was great. The staff were quick, very helpful, and they consulted her before doing anything to her vehicle. They did a nice job with the service.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 07/11/2018

Thank you!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

SF
Susan F.
Melbourne, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
recommend
love this place. have been going there at least 6 or 7 years. they have always been honest, try to keep costs down, and I fully trust them. highly recommend.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 06/27/2018

Thanking you good lady! It feels just as nice to get the compliment as it does to give you great service, stop in anytime.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

Verified Customer
Melbourne, FL
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Very satisfied.
Always efficient and honest as to what is needed for your car. I have referred 2000 Auto to many of my friends.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 06/26/2018

Thank you so much for your continued support and your appreciated referrals! See you at your next service!

Kary Spina
Office Manager/ Media Specialist
321-259-2000

AS
ALEKSANDRA S.
Melbourne, FL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Excellent
l have been their customer for 10 years. I want to thank them all for a wonderful customer service, knowledge, hard work,kindness and honesty.
Always feeling safe driving my car because of these true professionals.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 06/20/2018

Thank you for this very sweet review! It brightens the day when you stop in to see us! We look forward to many years of service to your autos and wonderful chats with you. Many thanks.

Kary Spina
Office Manager/ Media Specialist
321-259-2000

DP
Doris P.
Melbourne, FL
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Doris said she loves it, and she is happy with her vehicle.
This review was collected via phone interview by Customer Research Inc.
Kary S., Office Manager/ Media Specialist from 2000 Auto responded on 06/18/2018

Thank you Ms. Doris, love having you come by!

Kary Spina
Office Manager/ Media Specialist
321-259-2000