Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

474 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


TC
Tony C.
Accokeek, MD
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Tony said the business did the job right the first time and he didn't have to take the vehicle back.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Maryland
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2019 Category: Service
Jeff said it was his 1st time dealing with them, and they seem to be okay at this business.
This review was collected via phone interview by Customer Research Inc.

CB
Christina B.
Maryland
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Christina said the business was wonderful and the employees are great.
This review was collected via phone interview by Customer Research Inc.

CG
CHARLES G.
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Convient and Cost Effective
I needed to have my brake pads replaced ASAP. Scooters was close to home, and their pricing was reasonable. They even allowed me to bring in my preferred brake pads.
George or B. from Scooters Place responded on 07/10/2019

We dont mind if you bring your own parts. As long as we have the understanding that they are your parts. We keep custonmers by being fair and fast and thourough. Glad to do business with you sir.

George Grieninger


TC
THOMAS C.
Indian Head, MD
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
great location
I am a repeat customer. Always fast and friendly service.Keeps you updated on the progress of the work.
George or B. from Scooters Place responded on 07/10/2019

Thank you for the excellent review. We try to keep on top of things. 

George Grieninger


CM
CLIFFORD M.
Indian Head, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Professional and Prompt Service
Unless I need auto repair away from home, I will never use any other shop. Scooters has had to repair things on my truck that other shops have messed up.
George or B. from Scooters Place responded on 07/03/2019

It is our pleasure to serve you sir. Thank you for the confidence in us.

George Grieninger


RD
RANDY D.
La Plata, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019
Friendly Staff
Quality work at a great price. They will do anything. Most shops just specialize in a few items.
George or B. from Scooters Place responded on 07/02/2019

We send our techs to training seminars sponsored by the various parts suppliers to keep us up to date on the latest and greatest technology. Of course there will from time to time be some things that we just dont have the equipment for, like some of the European electronic issues. It is our pleasure to do the work that other shops in the area turn away. Or send to us.

George Grieninger


HF
Hare F.
Maryland
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Hare said they are very nice people.
This review was collected via phone interview by Customer Research Inc.

AB
Alvin B.
Maryland
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Alvin said the staff have always done great work.
This review was collected via phone interview by Customer Research Inc.
George or B. from Scooters Place responded on 07/02/2019

Just wish we could have done more for you this time. 

Bubba


JB
JANET B.
Waldorf, MD
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Quality Service, Reasonable Price, Respect Women!
The owner and technicians respect your time,
George or B. from Scooters Place responded on 06/21/2019

Thanks for the great 5 star review Ms. Beck. Respect to all is what keeps a business afloat. We have been here since the beginning of the 80s. We thank you for your loyalty to our shop. If there is anything we can help you with on your vehicle be it regularly scheduled maintenance or a repair that needs to be done just bring it on in. WE ARE HERE FOR YOU!

George Grieninger


JH
JOHN H.
La Plata, MD
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Great Job! Thanks!
Once again George and his Great crew did an outstanding job. Accurate diagnosis, ordering parts, and quick repair. And I might add at the very reasonable price first quoted! Great job! I would recommend Scooters Place to anyone, and have for years and years.

TF
TOMI F.
Marbury, MD
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Honest family operated auto repair shop
I have trusted Scooters with all my vehicles for many years. They've stood behind their work everytime, regardless if it is my SUV,, truck, motorcycle or horse trailer.

GR
GLENN R.
Indian Head, MD
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Always great service
We have used scooters for several years and have always been satisfied with their service

VA
Vivian A.
Indian Head, MD
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Vivian said the employees were knowledgeable. They completed her service on time. They did not call her with any changes to her quoted price.
This review was collected via phone interview by Customer Research Inc.

NL
Nasheba L.
Waldorf, MD
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Nasheba said the staff members are nice. They call before the start of service to let her know what's wrong with her vehicle and the price. She said that her vehicle is ready at a reasonable amount of time and if not ready, they keep her updated with the reason.
This review was collected via phone interview by Customer Research Inc.
George or B. from Scooters Place responded on 06/11/2019

We appreciate our customers and know that they can take their car anywhere else but they choose us. We try to be as pleasnat and accomadating as possible. Looking forward to seeing you for a little regular maint. on your Isuzu.

George Grieninger


JS
JAMES S.
Indian Head, MD
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Willing to work with you
There able to work on alot of cars and will give you feedback on what was wrong as well as how things work. Work was completed quick. Highly recommend
George or B. from Scooters Place responded on 06/11/2019

Thank you Mr. Snyder. We like to think when a customer knows how a particular system works that they dont feel frustrated when they have to get it fixed. Like they are just throwing money into a hole and dont know why. See you again soon for just a little regular maintenance we hope.

George Grieninger


HN
Helga N.
Bryans Road, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Spoke with Jim. He said the business has good people.
This review was collected via phone interview by Customer Research Inc.
George or B. from Scooters Place responded on 06/11/2019

Thank You Ms. Helga. Thank you Gums.

George Grieninger


JL
JOE L.
Accokeek, MD
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Thoughtful work and useful notes
Scooter's did the 60,000 mile maintenance work on my Subaru Outback. Appreciated the detailed, useful notes of the work done, giving me a heads up on the condition of inspected parts. Also wish to acknowledge the thoughtful mechanic who could have replaced the engine air filter just because it's on the maintenance schedule but did not because he saw that the filter was clean. Excellent examples of Scooter's attitude toward customer service and car maintenance.
George or B. from Scooters Place responded on 06/11/2019

Honesty is very important. If we were to breach your trust then chances are you would never come back. We value our customers. Thank you for the great review.

George Grieninger


JK
JAMES K.
Indian Head, MD
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Very good service
My last visit was a short one but I was fixed up with what was requested very well.
George or B. from Scooters Place responded on 06/11/2019

Thank you sir. 

George Grieninger


WC
WILLIAM (STUFFY) C.
Indian Head, MD
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Great place!!!
George and the crew are friendly and go above and beyond !!!

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