Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

439 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


KT
Ken T.
North Royalton, OH
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
We are dedicated to Friendlee Automotive
Matt goes out of his way to help. Last minute no problem will help you out the best he can. He makes it a priority to know his clients and their vehicles. My family won’t go anywhere else.

RH
Ronald H.
North Royalton, OH
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Awesome work great staff
They did a great job, I needed a lot of work done on my car they were able to fix everything in a timely matter.

AC
anthony c.
Ohio
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Anthony said the business was excellent and fairly priced.
This review was collected via phone interview by Customer Research Inc.

TB
Todd B.
North Royalton, OH
Jeep CJ5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Todd said he likes this business, they are polite and do excellent work.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
North Royalton, OH
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Mike said he had an excellent experience there.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Broadview Heights, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
F150 truck repair
They always provide excellent service. The vehicle is always ready at the time promised, Pricing has been found to be less that other repair shops. There is never sales pitch to repair the vehicle.

MS
Mike S.
North Royalton, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Great service
I got tired of being ripped off by the "chain" repair places. Matt fixed just what needed to be fixed and saved me a lot of money. Will be taking all of my vehicles to him.

JJ
Jackie J.
Bedford, OH
Chevrolet Malibu
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/30/2018
Still the best
Have been going to Friend-Lee for a very long time and they are "still the best.. Matt and Jason care about keeping my car safe for me.
That is very important. You will be pleased....

KM
Kurt M.
Broadview Heights, OH
Acura TLX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2018
Oil change
Matt and his staff had me in and out quickly so I could get to my next appointment. That means a lot to me due to my busy schedule.

KH
Kirk H.
Brecksville, OH
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Kirk said everything went well. He was in and out quick.
This review was collected via phone interview by Customer Research Inc.

ER
Erich R.
North Royalton, OH
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Erich said they are good people doing good service.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Parma Heights, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great people great service
I always get great service in a timely fashion.

NJ
Narsina J.
North Royalton, OH
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Narsina said the business has always given her excellent customer service.
This review was collected via phone interview by Customer Research Inc.

TD
Tracy D.
North Royalton, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Thanks
Went over car and fixed extras. Thanks

WT
Wisdom T.
North Royalton, OH
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Wisdom said the service at this business was very good.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
North Royalton, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Tom said they did a good job. They did everything that was asked. Also they got it done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pepper Pike, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Scheduling is easy, Matt always explains and translates what the issues are (if any), and the price is reasonable.
Scheduling is easy, Matt always explains and translates what the issues are (if any), and the price is reasonable.

BL
Bill L.
Brecksville, OH
Nissan 370Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
370z care
Friend-Lee always maintains my cars. Trusted to do what's needed and when it's needed.
Never go anywhere else.

LC
Lynn C.
Bedford, OH
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Always Dependable
Once again, Friend-Lee helped us out and got us back on the road. They are thorough, timely, and terrific. We can always count on them for service above and beyond.

PB
Pat B.
Parma, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Pat said she is a repeat customer of this business and they have always been fair with her.
This review was collected via phone interview by Customer Research Inc.