Overview

Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5Overall Rating 4.36/5rating 4.36

255 Reviews

89% Would Recommend
Latest Review 6 days ago

Reviews


KB
Kevin B.
Detroit, MI
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kevin said he has used them before and they are pretty good. There were no problems.
This review was collected via phone interview by Customer Research Inc.

JA
Jackie A.
Warren, MI
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Jackie said the customer service was good, but they did not fix the original issue, and the parts failed before leaving the parking lot.
This review was collected via phone interview by Customer Research Inc.

CG
Cheryl G.
Roseville, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Cheryl said the business did a great job and she's glad the mechanic noticed her brakes and he fixed them too.
This review was collected via phone interview by Customer Research Inc.

SJ
Shafer J.
Kalamazoo, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Shafer said the staff did a good job. They provided good service and customer service. They had positive attitudes and he received quality work from them. They took good care of him.
This review was collected via phone interview by Customer Research Inc.

MS
Myesha S.
Detroit, MI
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Myesha said she was satisfied with the way her visit went.
This review was collected via phone interview by Customer Research Inc.

HD
Henry D.
Grosse Pointe, MI
Ford Taurus
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/30/2018 Category: Service
Henry said he brought his vehicle in for an inspection about his gasket. They estimated $376 for the gasket that needed to be replaced. Upon repairing the gasket they noticed a crack in the manifold which needed to be taken out to get to the gasket. They told him it would end up being a $1300 repair. He asked if they could put it back together so he can take his vehicle home. They told him they were unable to do so. He had to take out a loan to repair the vehicle, which was an inconvenience for him
This review was collected via phone interview by Customer Research Inc.

SM
Sal M.
Clinton Township, MI
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sal said he is very satisfied with the tires from this business. They did a very good job.
This review was collected via phone interview by Customer Research Inc.

SC
Shiela C.
Fort Lauderdale, FL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Shiela said her experience was great and the people are nice.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Eastpointe, MI
Ford Econoline Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Kevin said the business did a good job but forgot to put the cover on the front of his vehicle.
This review was collected via phone interview by Customer Research Inc.

PM
Patricia M.
Detroit, MI
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Patricia said the people are very friendly, very polite, very courteous, and they treat their customers very well. She's never had any problems. She's dealt with them in the past, and appreciates the service.
This review was collected via phone interview by Customer Research Inc.

BN
Brenda N.
Center Line, MI
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Brenda said she came in to get her brakes fixed. The price was cheap.
This review was collected via phone interview by Customer Research Inc.

OB
Odell B.
Detroit, MI
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Odell said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

LT
Leonard T.
Warren, MI
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Leonard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EB
Ebony B.
Roseville, MI
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Ebony said Mike and his staff were excellent.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
Harper Woods, MI
Cadillac XTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Robert said the business did a good job and it was done very fast.
This review was collected via phone interview by Customer Research Inc.

HJ
Homer J.
Detroit, MI
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Homer said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TB
Tanika B.
Warren, MI
Chrysler 300M
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/11/2018 Category: Service
Tanika said she would not recommend the business for service because after she picked the vehicle up she had 2 other issues . She is sure this was caused by the staff .
This review was collected via phone interview by Customer Research Inc.

DW
Dean W.
Detroit, MI
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Dean said the staff are good at what they do.
This review was collected via phone interview by Customer Research Inc.

EW
Ernest W.
Detroit, MI
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Barbara. She said the technicians were very kind, fair and walked her through everything that needed to be done. They do a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tamone H.
Roseville, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Tamone said it was great customer service, the wait was not too long and overall it was great. He suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.