Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

32 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


GS
Glenn S.
Charlotte, NC
Lincoln MKZ
Verified Customer
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07/12/2019
Fantastic service and great help in time of need
My wife and I were headed north on I-65 a couple of weeks ago, when about 40 miles south of Montgomery we began hearing noises from the front end of our car. The farther we went, the noises increased, causing great concern. I began searching for the closest mechanic and by that time we were about 25 miles from Montgomery. I saw Kelley's Service Center on the internet and that it had great reviews and was very close to the interstate. I called Kelley's and they could not have been more helpful. The owner encouraged me to come in and they would work me in. He noted that his mechanics would be at lunch when I would arrive, but they would take a look at it.

We made it to Kelley's and the owner himself took the car for a test drive and immediately began troubleshooting the problem himself. They did all they could to get us repaired as quickly as possible. We were able to get back on the road and finished our trip with no problem. I know our stop was inconvenient in timing for the shop, but they could not have been more helpful, honest, and I could not have been more pleased. They were more than fair in their charges and I would highly recommend them!

Thank you to Kelley's for helping us in a great time of need and for your kindness and integrity.
George K. from Kelley's Service Center Inc responded on 07/15/2019

Thank you for your kind words! I am happy we were able to help get you back on the road. I hope the rest of your trip went well, and if you are ever in this area again, please stop by and say hello.

GeorgeKelleyJr
Owner
334-281-9955

JH
Jerry H.
Hope Hull, AL
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Jerry Hancock
Kelly's made my appointment, reminded me of the day and time then completing the service on that day. The price is fair, work done as promised, I would recommend Kelly's Service center to the whole community!!
George K. from Kelley's Service Center Inc responded on 07/08/2019

Thank you Jerry! We appreciate your business! I am glad we could help you. Call us if there is anything else we can help you with.

GeorgeKelleyJr
Owner
334-281-9955

MS
Mike S.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Vacation
Traveling south for a short vacation, we pulled into hotel to hear our tire hissing air. Next morning met the Kelley folks at the door at 7:00 am. Showed them the tire. They could not repair but found a matching tire within an hour and a half and had us on the road shortly thereafter. Very reasonably priced by the way. We checked the price of the tire on line the night before. Great friendly people, great service. If I lived close by they would have my business ! Thank you, thank you thank you !
George K. from Kelley's Service Center Inc responded on 07/08/2019

Thank you Mike! I am glad we could help get your vacation back on track. I hope your family had a great and memorable trip. If you are ever in the area again stop by.

GeorgeKelleyJr
Owner
334-281-9955

SC
Stan C.
Hope Hull, AL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Stan said the staff does good work.
This review was collected via phone interview by Customer Research Inc.

JW
Jessie W.
Letohatchee, AL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Jessie said they do very good work and he appreciates it.
This review was collected via phone interview by Customer Research Inc.

CB
Clint B.
Hope Hull, AL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Family Business
When you think family business, you think family owned. That is true. I mean that you get treated like family at Kelly's. The best price for the work completed and they only repair what you need.
George K. from Kelley's Service Center Inc responded on 06/14/2019

Thank you Clint! I am happy this took care of your problem and look forward to helping you in the future.

GeorgeKelleyJr
Owner
334-281-9955

EM
Elissa M.
Montgomery, AL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019
Super fast!
I had to get my oil changed before memorial weekend. I called and they said they could get me in right away! Didn’t take them more than 30 minutes to finish the job and even stayed open about 20min after closing so I could come back and check out! They were so kind and very efficient! Would highly recommend!
George K. from Kelley's Service Center Inc responded on 05/28/2019

Thank you for stopping by and allowing us to service your car. Glad to help you anytime.

GeorgeKelleyJr
Owner
334-281-9955

WC
Warren C.
Hope Hull, AL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Customer service is second to none.
I always take my Jeep to Kelly’s. It’s always fixed right the first time and in a timely manner.
George K. from Kelley's Service Center Inc responded on 05/20/2019

Thank you for your business! We are always glad to help.

GeorgeKelleyJr
Owner
334-281-9955

HP
Hugo P.
Montgomery, AL
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
Amazing work and straight shooter
i will always take my car repair to Mr. Kelly and his talented staff. They do the job right and they are straight shooters, I’ve met too many mechanics who do not take pride in their work. You can trust George and his staff and I will always be my mechanic for all my family vehicles.
George K. from Kelley's Service Center Inc responded on 05/14/2019

Thank you for your business! I am glad we could make your car safe and more comfortable to drive. We are always here for you.

GeorgeKelleyJr
Owner
334-281-9955

SN
Steve N.
Plantersville, AL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2019 Category: Service
Steve said they do a really good job at a convenient location.
This review was collected via phone interview by Customer Research Inc.
George K. from Kelley's Service Center Inc responded on 05/09/2019

Thank you for your review and your business!

George Kelley Jr
Owner
334-281-9955

SC
Steve C.
Ball Ground, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Steve said the employees were very nice. They provided great service. They completed the service he needed.
This review was collected via phone interview by Customer Research Inc.

HC
Howard C.
Franklin, TN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Howard said the service provided by this business was attentive and they were able to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

JI
Jerry I.
Montgomery, AL
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Jerry said the staff gave good service.
This review was collected via phone interview by Customer Research Inc.

KS
Kay S.
Hope Hull, AL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Kay said that the place did a good job and she trusts them.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Montgomery, AL
Lexus SC 300 Luxury Sport Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Gary said he's been knowing the owner for the past 30 years and it's been great.
This review was collected via phone interview by Customer Research Inc.

DP
Dave P.
Prattville, AL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Dave said the business kept him informed throughout his vehicle's service and made a great first impression. The staff were super nice to deal with and very professional. He said he couldn't have dealt with better people.
This review was collected via phone interview by Customer Research Inc.

KH
Kim H.
Riggins, ID
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Kim said the staff was friendly and got to work right away.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Montgomery, AL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Don said there were no problems. The service was timely, and the price was fair.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Grady, AL
Pontiac Firebird
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019 Category: Service
Robert said it took a long time to get the vehicle back. He was promised a week, and it took a couple months.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Montgomery, AL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
John said the business is very favorable. He has been there before. They do have a bit of a wait time because they are good, and they get backed up. He stated he would definitely recommend this place.
This review was collected via phone interview by Customer Research Inc.

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