Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

88 Reviews

99% Would Recommend
Latest Review over 2 years ago

Reviews


CR
Catherine R.
Branchville, NJ
Chrysler PT Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/06/2016
Unfortunate Experience
I have been taking my cars to Cannings for a couple of years and had been really pleased with the work and the service there. I recently took my PT Cruiser in because the A/C wasn't working properly. They ended up replacing the fan, which cost me $750. When I got it back, the problem I was experiencing was still there. So I called. I brought it back. I was told that they have to see it happen or they can't fix the problem, which was very frustrating because my car had to run for quite a while before the problem showed up. The mechanic who worked on my car could not have been more rude. He was short with me and treated me like I was an idiot. He absolutely would not listen to what I was trying to tell him about what was happening with the car so that maybe, just maybe, he might understand that there really WAS still a problem and could have figured out what the problem was. As far as he was concerned, the problem was fixed and that was the end of it. So, being left with a car with an A/C that is still not working properly, I will have to take it somewhere else and start all over again. I can handle the fact that they could not figure out what the problem was, but there is never a reason for the level of rudeness I received. I could never refer Cannings to another friend of mine as long as they employ people like that.

MG
Mark G.
Sandwich, MA
Toyota Tacoma
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2015 Category: Service
Mark said they are convenient, reliable, and trustworthy, but kind of expensive. They had really good service.
This review was collected via phone interview by Customer Research Inc.

MT
Marshall T.
East Sandwich, MA
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2016 Category: Service
Marshall said he thought the service was a little more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Sandwich, MA
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2016 Category: Service
Spoke with Michael. He said there has been a change in employees working for the business and the service isn't as good as before. He will still recommend others to them.
This review was collected via phone interview by Customer Research Inc.

MS
Marcial S.
Sandwich, MA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2016 Category: Service
Marcial said he never got a call from the business telling him his vehicle was finished, they did not tell him what service he would need on the vehicle, and he ended up having to go back again. He said they did the job, but they could have been better. However, he liked the people and he will go back.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Massachusetts
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2016 Category: Service
Thomas said he was not given a promise of time but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

PG
Patrick G.
Forestdale, MA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/30/2016
Replacing Tires
Even though I am very satisfied with the way my car/tires sound now, I am disappointed that I was charged $99 to have one of the employees take it for a drive over 65 miles/hour. Because I was bringing it in for the second time, I don't think I should have been charged that, or at the very least I think I should have been told it was going to cost me $99 when I suggested someone come ride the car with me so he could hopefully hear that the car still had a problem after the first visit. That being said, overall I have been satisfied with all work done to all of our vehicles, and the friendliness of all employees.

JW
John W. W.
Forestdale, MA
Chrysler PT Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2016 Category: Service
John said the people at this business were very nice. The service was good. At completion, things got a little confusing. He was handed the wrong receipt. Everything was taken care of. He recommends the service.
This review was collected via phone interview by Customer Research Inc.

LW
Laura W.
Medway, MA
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Laura said the service was excellent although it took too long to be completed.
This review was collected via phone interview by Customer Research Inc.

RG
Ronald G.
East Sandwich, MA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2016 Category: Service
Ronald said he made an appointment two days in advanced but had to go back twice because all of the work could not be done in one day. The third day, the business took him early and finished the work. He said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

LM
Lois M.
Massachusetts
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2016 Category: Service
Lois said the business did a pretty good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EM
Edward M.
East Sandwich, MA
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2016 Category: Service
Edward said he is very appreciative that they pick him up and drops him off. He said their prices seems to go up each time he goes in.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
Massachusetts
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2016 Category: Service
Nancy said the service took a little longer than expected at this business.
This review was collected via phone interview by Customer Research Inc.

LR
Lorraine R.
Sandwich, MA
Jaguar XJ6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016 Category: Service
Lorraine said everything at the business was fine.
This review was collected via phone interview by Customer Research Inc.

CM
Cheryl M.
Cotuit, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2016 Category: Service
Cheryl said she was very happy with how they treated her. They were nice and courteous.
This review was collected via phone interview by Customer Research Inc.

DE
Dennis E.
Sandwich, MA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016 Category: Service
Spoke with Dennis' wife. She said they were very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

TG
Terri G.
Massachusetts
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2016 Category: Service
Terri said he liked the business because they got him in quickly. He has been there before and they know what they are doing. He said he feels confident with them. They are very good and they are on time. They stayed with the estimate.
This review was collected via phone interview by Customer Research Inc.

MQ
Michael Q.
Massachusetts
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2016 Category: Service
Michael said he is totally satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

PH
Peggy H.
Sandwich, MA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016 Category: Service
Spoke with Richard. He said he likes the service.
This review was collected via phone interview by Customer Research Inc.

JS
JOSE S.
Sandwich, MA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2016
Knowledgeable, fast, and cares about your car.
Yes...best place in Sandwich and beyond!

Displaying Review 1 - 20 of 88 in total