Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

491 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 5 days ago

Reviews


CR
Chris R.
California
Infiniti I35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016 Category: Service
Chris said this business went ahead and replaced his rotors free of charge. the only thing that he had to pay for was the rotors.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/25/2016 Category: Service
Chris said he had to take his vehicle back to this business because they found additional issues wrong with his vehicle. When he got home and looked at the bill, he realized that he needed to have his rotors replaced. It was too late for them to perform those services because they already put the vehicle back together and they put the old rotors back on. If they would have told him right then and there, then he would have had them replace the rotors while they were performing the other services. He said he feels as though someone should have called and told him about this issue rather than not telling him anything. Now he has to pay someone else to take the vehicle apart again and have them replace the rotors. If Tom was there, none of this would have happened. He will recommend this business but if problems still continue then he will start to look elsewhere.
This review was collected via phone interview by Customer Research Inc.
Mark & Jeff O., Owners from My Tech Tire & Automotive responded on 07/26/2016

Hi Chris,
Tom just spoke with you on the phone.
Please update,

THANK YOU MARK & JEFF

RW
RONALD W.
Temecula, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016
Thanks for working out the issues we had with our vehicle and I appreciate the open and honest discussion about what happen so that we could make things move forward for a better working relationship in the future. Thanks!
I would recommend this shop to a friend for service of his or her vehicle.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/18/2016
Mixed review
I've had great service yet there have been definite kinks they are working out with buying out M&M.
Mark & Jeff O., Owners from My Tech Tire & Automotive responded on 03/31/2016

Hi Ron and Susan,
First and most importanly, Thank You for giving us your honest feelings and feedback.  We appreciate it when it is good.  And we appreciate it when it is less then good, because it is our opportunity to know where we can improve.
Second.  Ron, we spoke on the phone, and this less then desirable review seems most likely to be because we were not willing to transfer your daughters M&M Tire LSP to her new car.
Resolution:
A) We are not M&M Tire, we did not BUY M&M Tire, we simply reside in the building where M&M Tire was for 30 years,
and
B) We do our best to honor those LSP's, that we never collected any money for, so as to help make sure that people like yourself, are not out of luck with your LSP, because M&M Tire went out of business.  We do this for good loyal customers such as yourself, with the hope and expectation of being your primary mechanic in exchange for doing this.
In our phone call conversation, we talked about all of this, and that we WOULD be willing to transfer your LSP to your daughters new car, the only catch being, that she will need to pay the extra charge for the full synthetic engine oil that it takes.

THANK YOU AGAIN FOR GIVING US THE OPPORTUNITY TO SERVE YOU, AND THE OPPORTUNITY TO MAKE SURE THAT YOU ARE HAPPY WITH OUR SERVICE AN WORK.
MARK & JEFF

JN
June N.
San Diego, CA
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
June said everything went fine.
This review was collected via phone interview by Customer Research Inc.

FA
FE A.
Wildomar, CA
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Efficiency.
Every time I called because of problems regarding my car, I was always accommodated and in no time the car will be fixed. David has been extremely helpful and outstanding in taking care of his customers!!

DH
Debbie H.
Temecula, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Debbie said the staff are always wonderful at the business. She's really thankful for their service because they're great.
This review was collected via phone interview by Customer Research Inc.

AG
ALICIA G.
Murrieta, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Honest, Trusted and Affordable
I love this place for all my mechanic needs. I walked in one day concerned about a warning messsage. Dave took a look and fixed the problem in no time. I trust these guys and know I won’t overpay or have unnecessary work done. Great, honest guys.

DW
DENNIS W.
Aguanga, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
The best service I've ever had
The shop is very trustworthy and they really do care

PM
Paul M.
Temecula, CA
Chevrolet Express Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Paul said his overall experience was great. He received everything he needed. Peter was really responsive in getting the tires that he needed. The customer service was great.
This review was collected via phone interview by Customer Research Inc.

BT
BRUCE T.
Murrieta, CA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
good place to do business with ,
Easy to work with fair an always does the work that was needed without doing more or less than needed .

EH
EUGENE H.
Temecula, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
My experience at my tech automotive
My tech auto is the best place I have ever had my vehicles serviced they are very friendly and knowledgeable also extremely professional and do great quality work service desk attendant Dave is awesome he’s a very understanding and kind person I will continue taking my cars there for service

LR
Leo R.
Fallbrook, CA
Chevrolet Suburban
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/19/2019 Category: Service
Leo said they never performed the task he had asked them to do. He said Jeff should do a better job of managing his techs.
This review was collected via phone interview by Customer Research Inc.

GA
GREG A.
Murrieta, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Awesome
As alway the guys are amazing got my truck completed very fast. Runs better than it has in years. This is my place to go for my vehicle repairs.

TS
TRACY S.
Aguanga, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
FaSt and reliable
Had a emergency they got me in and out quickly

NK
NICK K.
Menifee, CA
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Communication is great
Service was excellent, part was there on my arrival and installation was expedited professionally... The staff were very pleasant and caring...

MA
Mike A.
Saddle River, NJ
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Mike said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
RICK M.
San Diego, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
We were in a bind and My Tech really helped us out!
My husband and I were on our way home to San Diego from an overnight stay in Palm Springs when our alternator started to fail or already failed on us in Temecula. It was Monday afternoon and both of us had work the next day and needed to get back to San Diego ASAP. My Tech diagnosed the problem and then stayed to get the job done for us. We were back home Monday evening and off to work the next day. We really really appreciate that My Tech did the job for us then. Thank you!

IM
IRV M.
Murrieta, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Always honest and efficient, but mainly the people. You are the Best.
See above.

GB
GREVILLE (SANDY) B.
Temecula, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Good Place to get repairs !
Can always count on them to get the jobs done !

MW
Mike W.
Temecula, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Mike said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

EA
Ed A.
Temecula, CA
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019 Category: Service
Ed said it was a little difficult to get updated information about his vehicle. He said that the service was good.
This review was collected via phone interview by Customer Research Inc.

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