Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

450 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 1 day ago

Reviews


CR
Chris R.
California
Infiniti I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016 Category: Service
Chris said this business went ahead and replaced his rotors free of charge. the only thing that he had to pay for was the rotors.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/25/2016 Category: Service
Chris said he had to take his vehicle back to this business because they found additional issues wrong with his vehicle. When he got home and looked at the bill, he realized that he needed to have his rotors replaced. It was too late for them to perform those services because they already put the vehicle back together and they put the old rotors back on. If they would have told him right then and there, then he would have had them replace the rotors while they were performing the other services. He said he feels as though someone should have called and told him about this issue rather than not telling him anything. Now he has to pay someone else to take the vehicle apart again and have them replace the rotors. If Tom was there, none of this would have happened. He will recommend this business but if problems still continue then he will start to look elsewhere.
This review was collected via phone interview by Customer Research Inc.
Mark & Jeff O., Owners from My Tech Tire & Automotive responded on 07/26/2016

Hi Chris,
Tom just spoke with you on the phone.
Please update,

THANK YOU MARK & JEFF

RW
RONALD W.
Temecula, CA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016
Thanks for working out the issues we had with our vehicle and I appreciate the open and honest discussion about what happen so that we could make things move forward for a better working relationship in the future. Thanks!
I would recommend this shop to a friend for service of his or her vehicle.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/18/2016
Mixed review
I've had great service yet there have been definite kinks they are working out with buying out M&M.
Mark & Jeff O., Owners from My Tech Tire & Automotive responded on 03/31/2016

Hi Ron and Susan,
First and most importanly, Thank You for giving us your honest feelings and feedback.  We appreciate it when it is good.  And we appreciate it when it is less then good, because it is our opportunity to know where we can improve.
Second.  Ron, we spoke on the phone, and this less then desirable review seems most likely to be because we were not willing to transfer your daughters M&M Tire LSP to her new car.
Resolution:
A) We are not M&M Tire, we did not BUY M&M Tire, we simply reside in the building where M&M Tire was for 30 years,
and
B) We do our best to honor those LSP's, that we never collected any money for, so as to help make sure that people like yourself, are not out of luck with your LSP, because M&M Tire went out of business.  We do this for good loyal customers such as yourself, with the hope and expectation of being your primary mechanic in exchange for doing this.
In our phone call conversation, we talked about all of this, and that we WOULD be willing to transfer your LSP to your daughters new car, the only catch being, that she will need to pay the extra charge for the full synthetic engine oil that it takes.

THANK YOU AGAIN FOR GIVING US THE OPPORTUNITY TO SERVE YOU, AND THE OPPORTUNITY TO MAKE SURE THAT YOU ARE HAPPY WITH OUR SERVICE AN WORK.
MARK & JEFF

CW
Christine W.
Temecula, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Christine said she is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

BS
BILL S.
Murrieta, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Title
They are fair

MI
MIKE I.
Murrieta, CA
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Great job !!!
Thanks for taking care of my truck. You did more than you said you would for a fair price. It’s nice to know there are still great shops out there that care about their work and customers....

BH
BRANDYN H.
Temecula, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Keeping her smog legal
Had to have my aftermarket headers removed so that my Scion can pass smog. During the removal they noticed a leak from the valve cover. Glad they caught it, could have been a bigger issue. The pricing was reasonable and I was always kept informed via email and text. They even helped me out with a slight price break. Happy with the work. Will definitely be using again. Thanks!

OH
ORLANDO H.
Murrieta, CA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Fixed my truck
I do not trust anybody with our fleet of trucks but My Tech, they are very professional and very fair prices, I highly recommend them to anyone.

DS
Dave S.
Anza, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Dave said the people are nice. They do a great job and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Fallbrook, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Kevin said the employees were friendly. They knew him by name.
This review was collected via phone interview by Customer Research Inc.

MT
MATTHEW T.
Aguanga, CA
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
So far so good.
So far so good, with the repairs done and the suggested fuel cleaner you recommended the check engine light hasn't come back on yet.

JF
JANICE F.
Murrieta, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Candid evaluations and fair pricing
New customer, old car, no over evaluating of maintenance needs, prompt service, fair pricing.

ML
Michelle L.
Lancaster, CA
Kia Spectra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/25/2018 Category: Service
Michelle said it was a lot of confusion. They were able to find a really good price on a transmission and perform the service but when she was driving down the freeway, the check engine light turned on, so she brought it in the next morning. They couldn't find the code and the mechanic had cleared the code so they don't know what it was before he checked it and couldn't get it back it. It had been leaking before the transmission was worked on and it was still leaking fluid after they finished. They said it is the power steering and she didn't have a problem with that before and she needed to pay to get that repaired. It was really frustrating because they wanted her to pay $800 for the power steering, in addition to the $1,500 for the transmission. It was average service.
This review was collected via phone interview by Customer Research Inc.

DO
Danliu O.
California
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Danliu said the customer service and services are great.
This review was collected via phone interview by Customer Research Inc.

AY
Amanda Y.
Bellingham, WA
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Amanda said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Murrieta, CA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Honest
Great place to take your car in...very friendly and honest! Highly recommend:)

TO
Tony O.
Murrieta, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Tony said the service was very good. The employees were helpful, fast and did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Duncan S.
Temecula, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Fair and honest.
I've been taking my 03' f150 here for a while. Mainly talked with Jeff on the issues with my truck 175,000 miles now so it has issues. Everything was handled quickly, and at a very fair cost. Nothing was done without communicating with me first. I will continue having My Tech work on my vehicles as long as I'm still driving.

SK
Steve K.
Murrieta, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Steve said the staff had a good time frame for the service. They did a great job.
This review was collected via phone interview by Customer Research Inc.

LD
Lynette D.
Corona, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Lynette said the employees were accommodating and helpful.
This review was collected via phone interview by Customer Research Inc.

SP
SUSAN P.
Murrieta, CA
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Friendly, honest and great work (mechanics)
I highly recommend this place to take your car to be serviced. Not only are they friendly, honest and do a great job, I drive away feeling satisfied. Prices are reasonable too😊

Displaying Review 1 - 20 of 450 in total