Miss Garland I am sorry your experience was not to the level that most customers experience. It is not every day I have a customer bring in vehicle partially dismantled and a bag of hardware. While you may think being dismantled would shorten time need to fix the vehicle, a jigsaw puzzle actually takes longer. I would like to thank you for the education as I will never again put my reputation on the line trying to help someone.
Respectfully Paul Lanni
Well Heidi, at least you were able to have lunch with your friend!
Sorry about the wait.
Randy says he's glad they were able to do the job for less. It doesn't always go that way! See you next time!
We don't plan to be crazy busy but sometimes it happens. We hope it was ultimately a good experience.
Thank you Christopher for the Positive review. I want to acknowledge the incorrect wheel issue with your Dodge Dart. I would like to clarify that the rim was the right size for the tire but the face of the rim would not clear the brake caliper when you went to have tires rotated. Also I would like to point out as soon as it was brought to our attention we resolve the rim issue and performed a free tire rotation to offset the money you paid another shop to try and rotate the tires. Thank you for your continued patronage.
Thank you, Monica, for the positive review. We love this town and want to be here for a long time!
We ARE real people and we LIKE our customers. Thanks for checking us out!
Glad we were able to be of help to you. Car troubles are a nightmare for everyone, but especially when you are away from home.
Hey thanks for the positive review, Glenroy! We try to keep our customers happy and on the road!
We want to fix problems, and we are glad we were able to be of help. We know how important it is to give service with a smile, and to be as reasonable as possible. Hope to see you again!
Thank you for your feed back Nicholas. However to properly repair the main feed wire on your electric power steering rack is not just something that would fix with electrical tape. The harness would have to be removed from rack inorder to use a heat shrink tubing. Living in New England with road salt, tape wont insulate properly. We do appreciate all feed back, Paul