By Verified Customer in Bonney Lake, WA
They made me feel reassured that all mantinence was done and everything was working find. They were super nice and welcomed all of my concerns and addressed them all.
By Sana H. in Federal Way, WA
Great customer service! Knowledgeable, prompt, professional, and kept it real :-)
By Mark Y. in Auburn, WA
Brought my Sonata into the dealership due to a recall notice. Myra served me. As usual, she was all smiles and very helpful. She had previously helped me on another matter. She was knowledgeable and helpful. She had arranged to have a driver take me back home while the car was being serviced and then called me when the car was ready for pick-up. Minutes later, I got a call from the dealership's driver saying he was on his way to pick me up. Excellent service.
By Bruce D. in Federal Way, WA
I came in on the wrong Monday the 18th. My mistake, was fine with coming back on correct date. But they got me in anyway. Very courteous and helpful.
By Cheryl S. in Kent, WA
Joe Cha was especially helpful and extremely professional helping me with the purchase of my car. Also, Mayra in the Service Department provided stellar service! It was a pleasure working with both of them.
By Jasen C. in Federal Way, WA
From the front desk, to the shuttle driver, and checking out the experience was awesome. Very nice, efficient, and overall a great experience!
By Dana J. in Maple Valley, WA
I was explained everything by the wonderful service desk lady, she was awesome!
By Melanie B. in Auburn, WA
I had several issues with my lease vehicles bluelink and they have continued to work with me.
By Verified Customer in Covington, WA
Myrna has the best customer service skills around. She is always so thorough and makes sure you completely understand everything.
By John T. in Auburn, WA
Quick and efficient scheduling for routine maintenance is always promptly handled. Servicing is complete, apprising me of what is needed and what is not needed.
By Verified Customer in Federal Way, WA
Very satisfied with the customer service
By Maria D. in Kent, WA
Everyone is so helpful friendly and knowledgeable. I have yet to deal with someone who has giving me a bad time. You are all so wonderful
By Faye F. in Auburn, WA
Went in for a warranty call back. They are so professional gave me a ride home and when it was done came and got me! Who does that anymore? Young lady at service desk was very professional and put my mind at ease!
By Tammy B. in Tacoma, WA
I brought my Tucson in for a recall and problems with my Blue-link. The customer service personnel was great in helping me get my car under way. The paper work was very clear and easy to understand. The customer service in Parts went out of her way to ensure that I had every thing I needed to ensure my success with Blue link. I am beyond satisfied.
By Verified Customer in Kent, WA
The service staff are very knowledgeable and helpful. They make you feel comfortable and answer all questions no matter how simple.