Riley & Sons Collision & Mechanical Specialists

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

459 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


NJ
Nick J.
Pendleton, IN
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Nick said the staff are always quick to respond to his needs and always at a minimal cost, which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

BP
Breanna P.
Indiana
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Breanna said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

WF
Wayne F.
Markleville, IN
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Wayne said the facility is the best around.
This review was collected via phone interview by Customer Research Inc.

AD
Arlene D.
Anderson, IN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Spoke with Arlene's husband. He said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Anderson, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
John said the staff are good people and they did a great job.
This review was collected via phone interview by Customer Research Inc.

NK
Nick K.
Anderson, IN
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Nick said they did a good job. He took his vehicle in hoping the issue was what he thought. They found it was and fixed it. The price was good. They kept him informed and communicated what would be done. Also, they are reliable. There were no problems.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Anderson, IN
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
good work - good price - I can't say it any better than that.
I don't even bother calling other places. You always have the best price and I know it will be done right. Thank you so much.

SS
Stephen S.
Middletown, IN
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Friendly and reliable service
My 2001 GMC Sierra has been to Riley & Sons many times for repairs such as front hubs, brakes, brake lines, spring shackles, ...etc. They are very cooperative and take the time to explain all the details and answer any questions that you may have. Their repairs have withstood the test of time and their prices are reasonable.

HM
Harold M.
Anderson, IN
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Harold said the staff treated him very nicely.
This review was collected via phone interview by Customer Research Inc.

DC
Debra C.
Fishers, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Excellent Service
I live in Fishers but actually heard about Riley & Sons 9 years ago from a coworker who lived in Carmel. I was new to the area, my car had been rear-ended, and I was looking for a repair shop. My co-worker recommended Riley. This was a person who lived over an hour away from Anderson and could afford to take his vehicle anywhere and he brought it to Riley. We took our car there to be repaired and we've never used another shop since. Their service and their prices are second to none and I'll never take my car anywhere else.

FF
Fred F.
Anderson, IN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Fred said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

WF
Wayne F.
Markleville, IN
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Wayne said the staff was accommodating and the service was timely. His vehicle was serviced without an appointment and he was treated very well.
This review was collected via phone interview by Customer Research Inc.

JM
Jay M.
Anderson, IN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Jay said the staff provided great customer service.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Anderson, IN
Pontiac Montana SV6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Scott said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

RL
Rodger L.
Markleville, IN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Rodger said the business provided good service for a good price.
This review was collected via phone interview by Customer Research Inc.

SB
Sara B.
Anderson, IN
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Sara said they were very kind and courteous. She said they picked up the vehicle for her and it was same day service.
This review was collected via phone interview by Customer Research Inc.

CC
Clint C.
Indiana
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Clint said the business has always done well by him, They did a really great job.
This review was collected via phone interview by Customer Research Inc.

AW
Ali W.
Daleville, IN
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Ali said the employees were helpful and good with their job.
This review was collected via phone interview by Customer Research Inc.

CK
Clint K.
Anderson, IN
Land Rover LR3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Consistent quality work!
We have utilized Riley and Sons for many years for both accident repair, as well as mechanical repairs on our vehicles. The quality of work, and professionalism has always been excellent.

WF
Wayne F.
Markleville, IN
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Wayne said the manager he talked to prior to the service, helped him understand what the product was. He did not try to sell him on it and was very helpful. He even told him of another facility that was a little less expensive, but assured him of the quality. Wayne appreciated his level of integrity. He was very well pleased and satisfied.
This review was collected via phone interview by Customer Research Inc.