Riley & Sons Collision & Mechanical Specialists

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

463 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


JJ
Judith J.
Anderson, IN
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Judith said the employees completed the work they promised. They provided reasonable service. The work was really good.
This review was collected via phone interview by Customer Research Inc.

DD
Danny D.
Indiana
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Danny said the business was open and honest, and went above and beyond in service.
This review was collected via phone interview by Customer Research Inc.

CS
Clint S.
Anderson, IN
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Spoke with Shelly. She said the staff were honest and did good work.
This review was collected via phone interview by Customer Research Inc.

CS
Corie S.
Alexandria, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Customer service & body work
The service was great and work done to my 2014 Chevy Impala was amazing! Couldn’t of asked for better work!

NJ
Nick J.
Pendleton, IN
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Nick said the staff are always quick to respond to his needs and always at a minimal cost, which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

BP
Breanna P.
Indiana
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Breanna said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

WF
Wayne F.
Markleville, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Wayne said the facility is the best around.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Anderson, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
John said the staff are good people and they did a great job.
This review was collected via phone interview by Customer Research Inc.

AD
Arlene D.
Anderson, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Spoke with Arlene's husband. He said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

NK
Nick K.
Anderson, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Nick said they did a good job. He took his vehicle in hoping the issue was what he thought. They found it was and fixed it. The price was good. They kept him informed and communicated what would be done. Also, they are reliable. There were no problems.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Anderson, IN
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
good work - good price - I can't say it any better than that.
I don't even bother calling other places. You always have the best price and I know it will be done right. Thank you so much.

SS
Stephen S.
Middletown, IN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Friendly and reliable service
My 2001 GMC Sierra has been to Riley & Sons many times for repairs such as front hubs, brakes, brake lines, spring shackles, ...etc. They are very cooperative and take the time to explain all the details and answer any questions that you may have. Their repairs have withstood the test of time and their prices are reasonable.

HM
Harold M.
Anderson, IN
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Harold said the staff treated him very nicely.
This review was collected via phone interview by Customer Research Inc.

DC
Debra C.
Fishers, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Excellent Service
I live in Fishers but actually heard about Riley & Sons 9 years ago from a coworker who lived in Carmel. I was new to the area, my car had been rear-ended, and I was looking for a repair shop. My co-worker recommended Riley. This was a person who lived over an hour away from Anderson and could afford to take his vehicle anywhere and he brought it to Riley. We took our car there to be repaired and we've never used another shop since. Their service and their prices are second to none and I'll never take my car anywhere else.

FF
Fred F.
Anderson, IN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Fred said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

WF
Wayne F.
Markleville, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Wayne said the staff was accommodating and the service was timely. His vehicle was serviced without an appointment and he was treated very well.
This review was collected via phone interview by Customer Research Inc.

AW
Abbie W.
Anderson, IN
Kia Spectra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2018 Category: Service
Abbie said there are more problems with her vehicle that the staff didn't address. However, they did wonders with the collision repair to her vehicle, and that's why she returned to this business.
This review was collected via phone interview by Customer Research Inc.
David D. from Riley & Sons Collision & Mechanical Specialists responded on 03/20/2018

Abbie 

We strive to do our best when it comes to customer service. I do apoligized for any inconvience you may have had. I am glad we did a great job on your collision and I am glad you have not had any issues with your brakes. 


JM
Jay M.
Anderson, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Jay said the staff provided great customer service.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Anderson, IN
Pontiac Montana SV6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2018 Category: Service
Scott said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

RL
Rodger L.
Markleville, IN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Rodger said the business provided good service for a good price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 463 in total