Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

313 Reviews

100% Would Recommend
Latest Review 29 days ago

Reviews


FB
Frank B.
Hampstead, MD
Ford Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/23/2015 Category: Service
Frank said they put used parts in his vehicle so the vehicle is still leaking. It also took 2 months to put a engine in so he will never recommend this facility to anyone.
This review was collected via phone interview by Customer Research Inc.
Alan B., Owner from Aberts Automotive responded on 02/02/2016
provided us with the used engine he wanted us to use. We did what we could with what we had. He said he was in no hurry to have the truck back. It took him 2 weeks to pick it up after it was done. He left it without enough fuel to road test it and it took him a week to bring us the key to unlock the fuel cap.
Alan B., Owner from Aberts Automotive responded on 02/02/2016

Edit: He provided us with the used engine he wanted us to use.


DM
David M.
Manchester, MD
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
EXCELLENT service!
GREAT service as always!

GH
Gary H.
Manchester, MD
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Long as they can get the parts the job is done in one day.It has been for me except for the brakes. The parts had to be made..It turn out great.
Service is good. The work is great. I think a little high but we all have bills.

FH
Faye H.
Manchester, MD
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Very reasonable rates
Their work is excellent and the rates are very reasonable

TH
Tom H.
Freeland, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Outstanding service
Picked vehicle up on a Sunday and had it finished in just a few days. Outstanding customer service.

MW
Mike W.
Manchester, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
truck service.
the staff is very friendly, honest, and got the truck back, when the said it would be done..this is the third vehicle we've had service done in our family. thanks!

Verified Customer
Parkton, MD
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
satisfied repeat customer
great comprehensive service, reasonable cost. Fully satisfied!

DT
Dan T.
Manchester, MD
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Alignment and Tire Replacement
I took my 2000 4Runner in for a front-end alignment because the handling had deteriorated. The front-end was out of alignment and was corrected. They saw that my tires were in pretty sad condition and suggested that I replace them (they still had a good bit of tread). I agreed to replace the tires and it made a tremendous improvement in the handling and the ride comfort. I appreciate when a shop tells me if they see something wrong over and above what I asked them to do.

It was a very satisfying experience.

PB
Philip B.
Hampstead, MD
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Great service and customer support.
Due to vehicle delivery delays, I had to cancel my state inspection appointment 3 times. Every time I called Abert’s was understanding and friendly. When I finally dropped the truck off the work was completed way ahead of when i expected it to be done. They called promptly and I was on my way to MVA the same day. Great service. No surprises. I will recommend Abert’s and I will return there for diesel service.

Verified Customer
Manchester, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Aberts Auto
As always great service...only doing what was needed but discussed what's needed in miles to come. Good price for what was done I use the coupon found in the paper. Been coming to Aberts for 25 yrs.

TP
Terry P.
Manchester, MD
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Brakes
Fast friendly service

ED
Eric D.
Manchester, MD
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Genuine hometown service
I have trust that my car will be properly fixed, without extra and unnecessary work done.

SP
Steve P.
Westminster, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Professional and capable
Aberts is the only place that I trust to take my beloved 2003 F-250 diesel hot rod to. The folks are friendly and helpful in the office, and the mechanics are top-notch. Allen (sp?) always finds the time to answer any questions I have. Highly recommend this shop!

KT
Karla T.
Upperco, MD
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Consistently good work
I have never left Aberts without feeling completely confident that my car is in top running condition.

Verified Customer
Cockeysville, MD
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
2012 Ford Escape
Spot on diagnosis and repair of a difficult to identify drive train vibration; A/C is back to working like new. Overall excellent service on everything for a very reasonable price. This shop is a bit out of the way for me, and not so convenient from the logistics standpoint, but it's absolutely worth the effort to come here.

DB
David B.
Upperco, MD
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Oil Change, Lubrication, Tire Rotation & Replace Low Beam Headlights
Thank you for my car's oil change, lubrication, tire rotation & safety & reliability Inspection. Did both low beam headlights get replaced? What happened to the good left low beam headlight? I have not found it to use as a good used spare... I was out of the shop in 1-hour and 20-minutes & on my way!

RL
Rich L.
Parkton, MD
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
completely satisfied
Appreciate the great service and fair pricing!

JC
Jill C.
Manchester, MD
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Customer service
Helpful,efficient and great customer service

TP
Terry P.
Manchester, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Turbo pipes.
Great experience.

MR
Mike R.
Manchester, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Aberts Automotive
As always great service, vehicle done when it was suppose to be, done right the 1st time. I have trusted Aberts Automotive for 25+ years with our car care....now have our 25 yrs old daughter going there for service/repair!