Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

107 Reviews

98% Would Recommend
Latest Review almost 2 years ago

Reviews


EP
Elizabeth P.
Roper, NC
Jeep Grand Cherokee
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/19/2016 Category: Service
Elizabeth said she is very upset at the way she was treated. She purchased a vehicle from them and there were many problems with it. During this visit they broke something under the hood and they told her it didn't happen. She will not recommend this facility to anyone.
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Creswell, NC
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/29/2016 Category: Service
Daniel said this business charged him $1,200 the first time he brought his vehicle to them and then insisted the issue was something else, than what he brought it in to their facility for. They then tried to charge him for the time it took to figure out what the actual issue was and tried to charge him a different amount. He is not satisfied with this business and will not return.
This review was collected via phone interview by Customer Research Inc.

DG
Douglas G.
Plymouth, NC
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2017 Category: Service
Douglas said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

EA
Ed A.
North Carolina
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2016 Category: Service
Ed said they did well on his vehicle. They get the job done in a timely manner. They have really good rates.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Roper, NC
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2016 Category: Service
David said the mechanic had his vehicle for a couple of weeks and he didn't get to it for some time. Once he did, the service was good.
This review was collected via phone interview by Customer Research Inc.

DA
Deborah A.
Plymouth, NC
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2016
Always ready to help me with my vehicle needs
Always had very good service!

AC
Arlander C.
Plymouth, NC
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2016 Category: Service
Arlander said the business provides good service but it took longer than he expected to repair his vehicle due to a parts delay.
This review was collected via phone interview by Customer Research Inc.

OS
Oris S.
Salvo, NC
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2016 Category: Service
Oris said he was satisfied with the service at this business.
This review was collected via phone interview by Customer Research Inc.

MD
Mark D.
Pantego, NC
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2015 Category: Service
Mark said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Roper, NC
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2015 Category: Service
John said this business did alright by him, they did a very good job.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Gary said the service was quick.
This review was collected via phone interview by Customer Research Inc.

CY
Charlotte Y.
Plymouth, NC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Charlotte said she had a good experience.
This review was collected via phone interview by Customer Research Inc.

NM
Neeld M.
Chattanooga, TN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017 Category: Service
Neeld said they did a great job. He thanked them for their great work.
This review was collected via phone interview by Customer Research Inc.

RT
Ronnie T.
North Carolina
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Ronnie said they do a great job.
This review was collected via phone interview by Customer Research Inc.

GA
Gurtrude A.
Plymouth, NC
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Spoke with Gertrude's daughter. She said this business got the vehicle fixed pretty quickly. They provided good service.
This review was collected via phone interview by Customer Research Inc.

DA
Delbra A.
Roper, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Delbra said she is very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Creswell, NC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017
Continuation of previous review
Thorough investigation of problems, and clear, concise repair recommendations.
Excellent results every time. Thanks!!!

JE
J.B. E.
Plymouth, NC
Plymouth Reliant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017 Category: Service
J.B. said his regular mechanic doesn't do the same type of work so they suggested this business. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Jamesville, NC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017 Category: Service
Richard said the service they provided was what he wanted.
This review was collected via phone interview by Customer Research Inc.

AN
Anne N.
Roper, NC
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Anne said she had a good experience with this business and had nothing bad to say about them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 107 in total