Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

107 Reviews

98% Would Recommend
Latest Review almost 2 years ago

Reviews


DH
Daniel H.
Creswell, NC
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/29/2016 Category: Service
Daniel said this business charged him $1,200 the first time he brought his vehicle to them and then insisted the issue was something else, than what he brought it in to their facility for. They then tried to charge him for the time it took to figure out what the actual issue was and tried to charge him a different amount. He is not satisfied with this business and will not return.
This review was collected via phone interview by Customer Research Inc.

EP
Elizabeth P.
Roper, NC
Jeep Grand Cherokee
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/19/2016 Category: Service
Elizabeth said she is very upset at the way she was treated. She purchased a vehicle from them and there were many problems with it. During this visit they broke something under the hood and they told her it didn't happen. She will not recommend this facility to anyone.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Gary said the service was quick.
This review was collected via phone interview by Customer Research Inc.

CY
Charlotte Y.
Plymouth, NC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Charlotte said she had a good experience.
This review was collected via phone interview by Customer Research Inc.

NM
Neeld M.
Chattanooga, TN
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017 Category: Service
Neeld said they did a great job. He thanked them for their great work.
This review was collected via phone interview by Customer Research Inc.

RT
Ronnie T.
North Carolina
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Ronnie said they do a great job.
This review was collected via phone interview by Customer Research Inc.

GA
Gurtrude A.
Plymouth, NC
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Spoke with Gertrude's daughter. She said this business got the vehicle fixed pretty quickly. They provided good service.
This review was collected via phone interview by Customer Research Inc.

DA
Delbra A.
Roper, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017 Category: Service
Delbra said she is very satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

DG
Douglas G.
Plymouth, NC
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2017 Category: Service
Douglas said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Creswell, NC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017
Continuation of previous review
Thorough investigation of problems, and clear, concise repair recommendations.
Excellent results every time. Thanks!!!

JE
J.B. E.
Plymouth, NC
Plymouth Reliant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017 Category: Service
J.B. said his regular mechanic doesn't do the same type of work so they suggested this business. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Jamesville, NC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017 Category: Service
Richard said the service they provided was what he wanted.
This review was collected via phone interview by Customer Research Inc.

AN
Anne N.
Roper, NC
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Anne said she had a good experience with this business and had nothing bad to say about them.
This review was collected via phone interview by Customer Research Inc.

JH
Jimmy H.
Roper, NC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017 Category: Service
Jimmy said he received good service at the business. They did everything well and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

TS
Tracy S.
Alexandria, VA
BMW 328xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Tracie said this business took the time to come out to her mom's house to inspect the vehicle and determine the problem. Once the problem was determined it was towed to the business. The mechanic worked very hard to get her vehicle repaired because she lives out of state. She really appreciates getting everything done in a timely manner. She is really impressed with this business and she is a satisfied customer.
This review was collected via phone interview by Customer Research Inc.

RR
Rose R.
Jamesville, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2017 Category: Service
Rose said she recommends this business for service. She and her fiance go to this business. They're friends.
This review was collected via phone interview by Customer Research Inc.

RP
Randell P.
North Carolina
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Randell said the service at the business was good and he was happy.
This review was collected via phone interview by Customer Research Inc.

TW
Theresa W.
Plymouth, NC
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2017 Category: Service
Theresa said she has been using this business for a while and always leaves satisfied.
This review was collected via phone interview by Customer Research Inc.

JH
Jimmy H.
Roper, NC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2017 Category: Service
Spoke with Catherine. She said they are close by. They've had work done with them before and he's pretty honest and up front on what needs to be done. He usually calls and she appreciates the way they do business.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Roper, NC
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2017 Category: Service
James said the business was up-front with the work and they had fair prices.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 107 in total