Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

191 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JT
Joseph T.
Attleboro, MA
Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2018 Category: Service
Joseph said a staff member told him they would have to look at the vehicle first to give him a quote on the tires. Joseph said once he got there, they told him they missed the window for tire ordering and would not be able to order until the next day. Joseph said the oil change was cheaper than most places, but he will not be going back there.
This review was collected via phone interview by Customer Research Inc.
Paul F., Owner from The Car Works! responded on 04/27/2018

There were several factors in play here. The vehicle was dropped off later than the scheduled time, and the vehicle owner needed the vehicle back by 2:30 p.m. The late drop-off missed the window of opportunity for the morning tire ordering and delivery. We could have gotten the tires delivered that afternoon and put them on before closing that day, but the vehicle would have been completed after the 2:30 deadline. 


AD
Anthony D.
Warren, RI
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/11/2016 Category: Service
Anthony said he was satisfied with the good service the business provided.
This review was collected via phone interview by Customer Research Inc.

BP
Breck P.
Warren, RI
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2018 Category: Service
Breck said the service visit took a day longer than expected. He mentioned that he did not receive a call about the delay as usual.
This review was collected via phone interview by Customer Research Inc.

AL
Amy L.
Warren, RI
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Amy said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
Warren, RI
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2017 Category: Service
Anthony said the service was good at the business.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Warren, RI
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
James said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
Warren, RI
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2017 Category: Service
Anthony said this business was good.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
Warren, RI
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2016 Category: Service
Anthony said the business is courteous and they answer his questions, but the manual for his vehicle says there are certain guidelines for maintenance that should be followed and he does not know if they are. It would be nice if they would let him know with each service visit which guidelines were needed and which ones were met.
This review was collected via phone interview by Customer Research Inc.

DD
Dan/dee/jazmin D.
Bristol, RI
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Dan said they only have a little bit of experience.
This review was collected via phone interview by Customer Research Inc.

AR
Amy R.
Warren, RI
Saturn L200
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2016 Category: Service
Amy said she is very happy with the service this business provided. They did what she asked of them.
This review was collected via phone interview by Customer Research Inc.

DI
Dr. Edward I.
Bristol, RI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Quality, efficiency and value
Superb service

WN
Walter/Marion/Karen N.
Warren, RI
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Paul always provides the best service.
We have all of our vehicles serviced with Paul for many years. There is no better place to choose.

CC
Charles C.
Warren, RI
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Charles said he likes to take his vehicle to Paul, an employee at this business. He is a trustworthy guy.
This review was collected via phone interview by Customer Research Inc.

PA
Peter A.
Warren, RI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Paul does a great job and explains everything he is doing.
Very satisfied, as usual!!

NW
Nancy W.
Warren, RI
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Nancy said she liked working with Paul. He took good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

EC
Ethel C.
Warren, RI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Ethel said the mechanic at this business is great.
This review was collected via phone interview by Customer Research Inc.

JD
Jennifer D.
Warren, RI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Spoke with Oliver. She said the employees were polite. They had her vehicle ready the next day.
This review was collected via phone interview by Customer Research Inc.

BP
Breck P.
Warren, RI
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Breck said the staff did what they said they would, for the price they said they would do it, and had it done when they said they would.
This review was collected via phone interview by Customer Research Inc.

ER
Ellen R.
Warren, RI
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Ellen said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Bristol, RI
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Check Engine Error Message
The Car Works is very thorough with any service or problem. That was the case with this issue.

Displaying Review 1 - 20 of 191 in total