Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

92 Reviews

100% Would Recommend
Latest Review about 2 years ago

Reviews


JG
Jon G.
Chicago, IL
Mercedes-Benz C230
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2016 Category: Service
Jon said there were some scheduling issues at this business. He was told his vehicle would be ready before promised but it was not. However, they provide good service.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD S.
Chicago, IL
Mazda 626
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2016
Always top-quality work
Jimmy and his staff are always first-rate. I'm still just a bit put off by $140/hr, but I guess that's where we're at these days.

JL
Joe L.
Illinois
Ford Thunderbird
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2016 Category: Service
Joe said he went into this business for an alignment on his vehicle and after he got it back, he started hearing a clunking sound. He is satisfied with the business other than the previous problem noted.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD S.
Chicago, IL
Mazda 626
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2016
Consistently high quality work
Jimmy and his crew always do top-notch work. They're thorough and communicate every step. I do find the hourly high, but that's everywhere today, I guess.

JR
Jeff R.
Chicago, IL
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2016 Category: Service
Jeff said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AN
Aruna N.
Chicago, IL
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016 Category: Service
Aruna said this business provided immediate service.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Chicago, IL
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2016 Category: Service
Mike said everything at the business went well and he appreciates their help. They were good and he will be going back for service.
This review was collected via phone interview by Customer Research Inc.

DB
Donald B.
Chicago, IL
Dodge Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Donald said his experience was good. The bill was a lot more than he expected but they do a good job.
This review was collected via phone interview by Customer Research Inc.

JM
JOE M.
Chicago, IL
BMW X3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2016
Up Front and Honest
I've been coming here for a year now and these guys are always up front and honest when it comes to dealing with my car.

FW
Fran W.
Chicago, IL
Oldsmobile Eighty-Eight
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2016 Category: Service
Fran said she likes Jimmy the owner and has been going to this facility for a long time.
This review was collected via phone interview by Customer Research Inc.

RC
Rose C.
Illinois
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2016 Category: Service
Rose said her experience at this business was not the best one she has had.
This review was collected via phone interview by Customer Research Inc.

DM
Derek M.
Chicago, IL
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2016 Category: Service
Derek said he had a good experience with this business, in particular Jimmy had good communication skills. He got his vehicle back quicker than he expected but his one concern was he would have liked having more options on cheaper parts.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Chicago, IL
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Service
Daniel said Jimmy was supposed to call him with options and he never did.
This review was collected via phone interview by Customer Research Inc.

AF
Antwan F.
Illinois
Land Rover Range Rover Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2016 Category: Service
Antwan said it was great service, but the prices were a little high.
This review was collected via phone interview by Customer Research Inc.

SP
STEVIE P.
Chicago, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2016
Exceptional, caring, prompt, polite, fair, efficient, and welcoming.
Exceptional, caring, prompt, polite, fair, efficient and welcoming staff.

MT
MICHAEL T.
Chicago, IL
Porsche 968
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2016
1993 Porshe drives like new
These guys have worked miracles on my 1993 car. A real pleasure to use their services. MT

JO
JOHN O.
Chicago, IL
Mercury Montego
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2016
Great place that will work on any car, old or new, and fix it right.
My old Mercury was fixed quickly and correctly. Jimmy, the boss, took the car in and told me what they were going to do. He called me as soon as they figured out the problem and get the go-ahead to fix it. The car was fixed professionally and correctly shortly afterwards. Mike, the mechanic, did a superb job.

BF
Brian F.
Chicago, IL
Lexus LX 570
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2016 Category: Service
Brian said the service is always good. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

GC
GREG C.
Chicago, IL
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016
Great....as always.
Jimmy and his crew are always 100% reliable.

KA
Kwame A.
Chicago, IL
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
Kwame said he liked the business because their customer service is always great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 92 in total