Nortown Automotive


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

92 Reviews

100% Would Recommend
Latest Review over 1 year ago

Jon G. on 09/28/2016
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Jon said there were some scheduling issues at this business. He was told his vehicle would be ready before promised but it was not. However, they provide good service.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 09/19/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
RICHARD S. on 09/27/2016
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"Always top-quality work"
Jimmy and his staff are always first-rate. I'm still just a bit put off by $140/hr, but I guess that's where we're at these days.
Vehicle: Mazda 626
Service Date: 09/22/2016
Review Created: 09/27/2016 09:55 PM
Joe L. on 08/29/2016
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Joe said he went into this business for an alignment on his vehicle and after he got it back, he started hearing a clunking sound. He is satisfied with the business other than the previous problem noted.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 08/15/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
RICHARD S. on 08/27/2016
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"Consistently high quality work"
Jimmy and his crew always do top-notch work. They're thorough and communicate every step. I do find the hourly high, but that's everywhere today, I guess.
Vehicle: Mazda 626
Service Date: 08/25/2016
Review Created: 08/27/2016 09:08 AM
Jeff R. on 08/26/2016
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Jeff said this business did a good job.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/23/2016
Review Created: 08/26/2016
This review was collected via phone interview by Customer Research Inc.
Aruna N. on 06/29/2016
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Aruna said this business provided immediate service.
Vehicle: Volvo XC90
Category: Service
Service Date: 05/27/2016
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Mike W. on 05/23/2016
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Mike said everything at the business went well and he appreciates their help. They were good and he will be going back for service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/17/2016
Review Created: 05/23/2016
This review was collected via phone interview by Customer Research Inc.
Donald B. on 05/21/2016
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Donald said his experience was good. The bill was a lot more than he expected but they do a good job.
Vehicle: Dodge Caravan
Category: Service
Service Date: 05/17/2016
Review Created: 05/21/2016
This review was collected via phone interview by Customer Research Inc.
JOE M. on 04/29/2016
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"Up Front and Honest"
I've been coming here for a year now and these guys are always up front and honest when it comes to dealing with my car.
Vehicle: BMW X3
Service Date: 04/27/2016
Review Created: 04/29/2016 05:38 AM
Fran W. on 03/28/2016
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Fran said she likes Jimmy the owner and has been going to this facility for a long time.
Vehicle: Oldsmobile Eighty-Eight
Category: Service
Service Date: 03/25/2016
Review Created: 03/28/2016
This review was collected via phone interview by Customer Research Inc.
Rose C. on 02/17/2016
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Rose said her experience at this business was not the best one she has had.
Vehicle: Honda Accord
Category: Service
Service Date: 01/27/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
Derek M. on 02/13/2016
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Derek said he had a good experience with this business, in particular Jimmy had good communication skills. He got his vehicle back quicker than he expected but his one concern was he would have liked having more options on cheaper parts.
Vehicle: Dodge Dakota
Category: Service
Service Date: 02/09/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
Daniel M. on 01/18/2016
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Daniel said Jimmy was supposed to call him with options and he never did.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/07/2016
Review Created: 01/18/2016
This review was collected via phone interview by Customer Research Inc.
Antwan F. on 01/11/2016
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Antwan said it was great service, but the prices were a little high.
Vehicle: Land Rover Range Rover Sport
Category: Service
Service Date: 01/06/2016
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
STEVIE P. on 10/11/2016
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"Exceptional, caring, prompt, polite, fair, efficient, and welcoming."
Exceptional, caring, prompt, polite, fair, efficient and welcoming staff.
Vehicle: Chevrolet Malibu
Service Date: 09/30/2016
Review Created: 10/11/2016 07:17 PM
MICHAEL T. on 10/05/2016
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"1993 Porshe drives like new"
These guys have worked miracles on my 1993 car. A real pleasure to use their services. MT
Vehicle: Porsche 968
Service Date: 10/04/2016
Review Created: 10/05/2016 09:38 PM
JOHN O. on 09/27/2016
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"Great place that will work on any car, old or new, and fix it right."
My old Mercury was fixed quickly and correctly. Jimmy, the boss, took the car in and told me what they were going to do. He called me as soon as they figured out the problem and get the go-ahead to fix it. The car was fixed professionally and correctly shortly afterwards. Mike, the mechanic, did a superb job.
Vehicle: Mercury Montego
Service Date: 09/26/2016
Review Created: 09/27/2016 09:19 PM
Brian F. on 09/26/2016
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Brian said the service is always good. He would recommend them to others.
Vehicle: Lexus LX 570
Category: Service
Service Date: 09/23/2016
Review Created: 09/26/2016
This review was collected via phone interview by Customer Research Inc.
GREG C. on 09/21/2016
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"Great....as always. "
Jimmy and his crew are always 100% reliable.
Vehicle: Pontiac Grand Am
Service Date: 09/21/2016
Review Created: 09/21/2016 08:41 PM
Kwame A. on 09/19/2016
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Kwame said he liked the business because their customer service is always great.
Vehicle: Acura MDX
Category: Service
Service Date: 09/15/2016
Review Created: 09/19/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 92 in total