Stan I have a time dated copy of the estimate provided to you and it is available reading or any one reading this to view. Dated 02/05/2018 and can prove your received it. Your vehicle arrived and your work was approved and performed 3 days later. I am not seeing any complaint from you on the performance of the brake work. I am reasonably sure all but the most inexperienced consumer knows better than to believe the bait and switch tactics from a local car dealer. the difference is your were told the truth by us up front and had the work performed. I am at my shop 10 to 14 hours every day Monday through Friday over 200 customer come throug my doors every month you can reach me anytime you need to by Phone, Text, and email. Stan there are the people who stand in front of the forest and can only see the trees. I am absolutely you qualify for that statement. Stan I will continue to take care of those that can see the forest. With 45 years as Toyota tech there is know doubt in the mind of my intelligent customers minds my brake repair philosophy is sound. Stan we have a .002% re service rate on your brake repairs. given the fact the average deductible is up to almost $1000 today after an accident $400 dollars worth of brakes is a wise choice is my world. I only pray it is not you behind me when you need to panic stop after you have your next brake repair performed. Keep looking at the trees Stan Picus
There is one thing that I would like to mention though, when I picked up the car, there were 2 long cracks in the windshield that weren't there before. Looks like they started from bottom of the glass under the windshield wiper. Luckily my insurance paid for with no charge.
My suggestion is to do a thorough exam of the car before and after service to spot any damage that might have been done during the time the car is at the shop.
They also discovered a fuel leak that could have resulted in a serious fire. Thank goodness they were deligent in tracing the location of the gas leak and were able to secure the replacement part to fix this problem. I have been taking my car there for service and any necessary repairs for almost 20 years. They have enabled me to keep my car running smoothly and safely. You can make an appointment and be sure they will also give you honest, reliable, and excellent service.
He is always a pleasure to work with no matter how busy he may be.
When David tells you that your car needs a particular service, you will know no exactly what to expect and why it's important. There are no hidden costs...ever!
Thank you David for over 25 years of caring for my cars!
They are honest and take pride in their work… They provide excellent customer service ...