Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

518 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


MP
MARIE P.
Catharpin, VA
Ford Explorer
Verified Customer
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11/20/2018
Extremely Friendly!!
Great Service. I will be back.

JM
JEFF M.
Gainesville, VA
Acura TL
Verified Customer
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11/15/2018
5 Star Service
Fantastic service. My Dad’s Automotive provides the best service hands down. Highly recommend.

BH
BRYAN H.
Aldie, VA
Chevrolet Tahoe
Verified Customer
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11/15/2018
Emissions on a moments notice...
The Sheriff pulling in behind me and immediately popped his blue lights... I pulled over. As he approached my window, I couldn't for the life of me imagine why he was pulling me over.

"License and Registration," he asked, cutting to the chase. "What's the expiration date on that Registration?"

As I saw the expiration date on the registration, my heart sank... but I wasn't going to admit guilt. I just stared blankly at the registration paper. "I dunno," I offered the Sheriff.

He gave in after a few seconds and pointed out to me that my registration was expired...

"Look, it's right there... expired," he chided.

I sheepishly apologized and he went back to his car to run my info.

Short story long... he gave me a stern warning, in writing... with the caveat that I get this updated ASAP.

I agreed.

As soon as I returned to my office, I busted out my computer to renew my registration online at the DMV.

Error... cannot complete transaction. Please enter the date of the most recent emissions test stated the website. I had no idea. WTF?

Before hooking up with my boy Brian at MyDadsAutomotive, I would have had no idea what to do. I probably would have searched the internet for info on emissions testing... or called the DMV, LOL... or driven to a local gas station to park my car in that line all those stations have, waiting for an inspection, hoping they could help me.

BUT... after my first experience with MyDadsAutomotive, I realized that there are HONEST mechanics out there... they DO exist... with a mission to help people with their vehicles as if they were family... as if they were your Dad. This realization has not only helped me with all our family vehicles, for all the maintenance and repairs issues over the past 4 years... but it has also removed ALL the anxiety related to car problems.

So what did I do? I picked up the phone and called MyDads Automotive. They pulled up my emission records online... let me see, you last emissions was June of 2016. They told me I would need a new test in order to renew my registration.
"Can you help me with that?" I asked

They scheduled me for the first appointment they had the next day... it was actually before they were even open. They understood I couldn't drive a car with expired registration and that I needed help ASAP.

I stopped by the next day, brewed myself a cup of coffee in their reception area, plopped down on the couch and opened up my laptop to get some work done using their free WiFi. Less than 30 minutes later, not only was the emission test done, but I was able to renew my registration online.... right there from their couch... I even printed a receipt.... just in case the Sheriff pulled in behind me again before my fresh, new stickers arrived in the mail.

I know, I like, and I trust Brian and his team at MyDadsAutomotive... couldn't recommend them highly enough.

You are the man, Brian... you and your team truly are a trusted resource for all things automotive... it's like I'm calling My Dad for help.

JL
John L.
Chantilly, VA
Jeep Grand Cherokee
Verified Customer
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11/13/2018 Category: Service
John said that the place was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chantilly, VA
Acura TLX
Verified Customer
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11/12/2018
quick service, knowledgable staff
I came in for a safety inspection and also inquired about an oil change. The staff was very patient and answered all my questions. They were pleasant to work with!

AJ
ALLEN J.
Sterling, VA
Volkswagen Touareg
Verified Customer
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11/09/2018
A Honest Consultation
My vehicle has served me well but some expenses are looming. 'Car getting older' kind of expenses. Brian took a couple of minutes and went over them with me. None are urgent or safety related, but cars do not fix themselves; eventually all will have to be done. What I appreciate is that Brian is giving me time to decide on keeping the vehicle (making the repairs) or turning it in on another or selling it. I appreciate being able to speak with someone who can give me reliable cost and repair-time estimates. I can estimate brakes and tires, I know how much an oil change and spark plugs cost, I have purchased cabin and air intake filters, but a seeping valve cover gasket is outside my 40 years of car ownership experience. It was a good conversation (albeit an sad one).

RB
Raymond B.
Centreville, VA
Ford Explorer
Verified Customer
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11/09/2018 Category: Service
Raymond said the business provided prompt, courteous, and efficient service. The communication, and staff were overall great.
This review was collected via phone interview by Customer Research Inc.

SP
SONG P.
Centreville, VA
Honda Odyssey
Verified Customer
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11/03/2018
Great Service!
Fast and reliable! Brian is very honest. He will let me know what I need fixed and what I don’t unlike other places who will just tell you that they need to fix everything, so they can rack up the charges.

TZ
Tony Z.
Clifton, VA
FIAT 500
Verified Customer
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11/02/2018 Category: Service
Tony said his son recommended the business. They gave him cost up front and did a good job.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Fairfax, VA
Honda Odyssey
Verified Customer
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10/31/2018 Category: Service
Ryan said that they were really responsive, and the pricing was good and honest.
This review was collected via phone interview by Customer Research Inc.

XZ
Xavier Z.
Woodbridge, VA
Mazda Mazda6
Verified Customer
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10/24/2018 Category: Service
Xavier said the staff was thorough in the diagnosis. It provided clear communication of the issues, short and long term, and fixed the vehicle.
This review was collected via phone interview by Customer Research Inc.

MK
MAX K.
Centreville, VA
Acura TLX
Verified Customer
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10/23/2018
Brian the Owner is Honest and for me, that's all I need!
I've been bringing my vehicles here since I moved to Nova 4 years ago. Brian takes care of his Customers. I strongly recommend bringing all vehicles to My Dads Automotive! They will take care of you.

RG
Roxanne G.
Herndon, VA
Toyota Highlander
Verified Customer
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10/22/2018 Category: Service
Roxanne said the staff fits her in the next day's schedule, and completes the service that same day.
This review was collected via phone interview by Customer Research Inc.

DH
DONALD H.
Clifton, VA
Toyota Tundra 4WD Truck
Verified Customer
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10/19/2018
Very efficient and excellent mechanical work
Brian is an excellent mechanic very methodical went through all the diagnostics and solve the issue with my truck running.

TC
TRACY C.
Ashburn, VA
Dodge Charger
Verified Customer
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10/18/2018
Excellent service
It is a comfort to know I will always receive fast and excellent service here. Brian is a master at his craft and I trust him completely with his diagnosis and repair. Your car is such an important part of your life and being able to trust that my car will be repaired quickly , correctly and at a fair price is one less stressor in my life!!

TM
Tracy M.
Madison, VA
Subaru Impreza Sedan
Verified Customer
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10/13/2018 Category: Service
Tracy said they are excellent in every way. Their customer service is superior. They're honest and take care of their customers.
This review was collected via phone interview by Customer Research Inc.

RT
Ryan T.
Centreville, VA
Mercedes-Benz ML350
Verified Customer
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10/12/2018 Category: Service
Ryan said Jeremy and Brian provide excellent customer service. Brian is very skilled as a mechanic but they are both good.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Centreville, VA
Honda Civic Sdn
Verified Customer
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10/12/2018 Category: Service
Paul said the business lived up to his expectations by providing great service.
This review was collected via phone interview by Customer Research Inc.

TS
THOMAS S.
Nokesville, VA
Acura TL
Verified Customer
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10/11/2018
Professionalism and Customer Service
Everyone was professional and treated me well. Excellent customer service!

Verified Customer
Sterling, VA
Jeep Patriot
Verified Customer
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10/09/2018
Reliable, Trustworthy, and Awesome!
This shop is great! They do excellent work. They are very thorough and honest. The whole crew is very friendly. This is the only shop I go to now. If I could, I would give them 6 stars!