Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

528 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


XZ
Xavier Z.
Woodbridge, VA
Mazda Mazda6
Verified Customer
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10/24/2018 Category: Service
Xavier said the staff was thorough in the diagnosis. It provided clear communication of the issues, short and long term, and fixed the vehicle.
This review was collected via phone interview by Customer Research Inc.

MK
MAX K.
Centreville, VA
Acura TLX
Verified Customer
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10/23/2018
Brian the Owner is Honest and for me, that's all I need!
I've been bringing my vehicles here since I moved to Nova 4 years ago. Brian takes care of his Customers. I strongly recommend bringing all vehicles to My Dads Automotive! They will take care of you.

RG
Roxanne G.
Herndon, VA
Toyota Highlander
Verified Customer
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10/22/2018 Category: Service
Roxanne said the staff fits her in the next day's schedule, and completes the service that same day.
This review was collected via phone interview by Customer Research Inc.

DH
DONALD H.
Clifton, VA
Toyota Tundra 4WD Truck
Verified Customer
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10/19/2018
Very efficient and excellent mechanical work
Brian is an excellent mechanic very methodical went through all the diagnostics and solve the issue with my truck running.

TC
TRACY C.
Ashburn, VA
Dodge Charger
Verified Customer
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10/18/2018
Excellent service
It is a comfort to know I will always receive fast and excellent service here. Brian is a master at his craft and I trust him completely with his diagnosis and repair. Your car is such an important part of your life and being able to trust that my car will be repaired quickly , correctly and at a fair price is one less stressor in my life!!

TM
Tracy M.
Madison, VA
Subaru Impreza Sedan
Verified Customer
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10/13/2018 Category: Service
Tracy said they are excellent in every way. Their customer service is superior. They're honest and take care of their customers.
This review was collected via phone interview by Customer Research Inc.

RT
Ryan T.
Centreville, VA
Mercedes-Benz ML350
Verified Customer
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10/12/2018 Category: Service
Ryan said Jeremy and Brian provide excellent customer service. Brian is very skilled as a mechanic but they are both good.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Centreville, VA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Paul said the business lived up to his expectations by providing great service.
This review was collected via phone interview by Customer Research Inc.

TS
THOMAS S.
Nokesville, VA
Acura TL
Verified Customer
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10/11/2018
Professionalism and Customer Service
Everyone was professional and treated me well. Excellent customer service!

Verified Customer
Sterling, VA
Jeep Patriot
Verified Customer
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10/09/2018
Reliable, Trustworthy, and Awesome!
This shop is great! They do excellent work. They are very thorough and honest. The whole crew is very friendly. This is the only shop I go to now. If I could, I would give them 6 stars!

RC
RYAN C.
Centreville, VA
Jeep Wrangler
Verified Customer
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10/08/2018
Great customer service!
Great experience from start to finish.

DW
Darrel W.
Kempner, TX
Jeep Wrangler
Verified Customer
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10/08/2018 Category: Service
Darrel said the staff were highly informative and asked for his opinions on the service.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Virginia
GMC Sierra 3500
Verified Customer
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10/06/2018 Category: Service
Mike said he was very satisfied with this facility. It did a great job, at a great price, and it was done correctly. They kept him updated on what was going on.
This review was collected via phone interview by Customer Research Inc.

SR
SONJA R.
Herndon, VA
Hyundai Accent
Verified Customer
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10/05/2018
Great car repair
Brian and crew are working their magic again on one of my old cars. The car was due for timing belt and water pump change. Also my new brakes made a funny knocking sound. They worked diligently to find the problem. The spare part shape was slightly different from the original. Once that was replaced with an OEM, the noise was gone! Brian always checks all the work for quality control. Now my car runs smoothly again and no more knocking sound when braking!

PG
PAUL G.
Centreville, VA
Dodge Dakota
Verified Customer
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10/05/2018
Expert service at an affordable price
My 19 yr old Civic has been a great car but has several age-related issues that are starting to need attention. Brian and Jeremy do a fantastic job triaging what is urgent, what can wait until the next oil change, what can wait 6 months, etc. I really appreciate their honesty in working with the customer to keep the car safe without doing extra work ahead of need. Best experience I’ve had in 35 years of car ownership. Rare to find in the auto repair industry.

SR
SONJA R.
Herndon, VA
Hyundai Tiburon
Verified Customer
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09/30/2018
honest car repair shop at a fair price
My Dad's Automotive has been my car care place for several years. Brian and his crew will never suggest unnecessary repairs. They will always explain all repairs they do. No question remains unanswered. We have 3 cars and all are entrusted to MDA's care. The only garage where I feel I'm taken seriously as a female customer.

HS
HABIB S.
Centreville, VA
Hyundai Elantra
Verified Customer
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09/28/2018
VA safety inspection
Very good service and advise

JS
JOCELYNE S.
Fairfax, VA
Ford Focus
Verified Customer
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09/26/2018
Will be back!
Very courteous and informative. Did the work well and in time. I will definitely go back there for future car maintenance.

Verified Customer
Clifton, VA
Toyota 4Runner
Verified Customer
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09/24/2018
My Dad's the Best
My feedback may be a little biased since I've known Brian for close to 20 years but even that aside, he is honest, hardworking and explains the issues and recommendations thoroughly. I will say that while his prices are slightly higher than the "run of the mill shops" I'd rather give my business to a small business with direct attention where you feel like a valued customer rather than just another number.

AP
ANDREW P.
Centreville, VA
Honda Odyssey
Verified Customer
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09/23/2018
Great place
My husband found this place a few weeks ago when he needed a quick oil change/inspection. He was very pleased with them so when my car needed inspected he made me an appt to come here. They met me in front of the bay to take my car back right away and as soon as I entered the office I was warmly greeted. I had a grumpy 2 year old with me and they quickly got out a tray crayons and a coloring book for him and then let him pick out his favorite show on tv. They were very friendly and personable and got my car in and out within about 45 minutes. We will be back Bc a good trustworthy mechanic is so hard to find! I’m glad we found one!

Displaying Review 81 - 100 of 528 in total