Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

488 Reviews

100% Would Recommend
Latest Review about 6 hours ago

Reviews


VR
Victor R.
Centreville, VA
Honda CR-V
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/20/2016 Category: Service
Victor said this business did an alignment on his vehicle and it is still off on the alignment. He took it back and they gave him the runaround. He will never go back to this business. He will not recommend them for reasons already stated.
This review was collected via phone interview by Customer Research Inc.
The Team a., Owner from My Dad's Automotive responded on 04/21/2016

Victor I'm sorry that you feel this way. I thought I explained to you the reasons why I believe your car is pulling to the right. The camber and caster are not adjustable angles on your Honda CRV. And An alignment does not include replacement of bent or worn suspension parts.

Brian Mosholder
Owner

703-378-0218
https://www.mydadsva.com

PC
Patricia C.
Fairfax, VA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Patricia said that the place did a good job on her vehicle, the staff are wonderful people and the manager is very nice and does great.
This review was collected via phone interview by Customer Research Inc.

NK
Nilesh K.
Herndon, VA
Honda Accord Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Nilesh said that almost everything was good. However he had to return to have a couple of issues fixed.
This review was collected via phone interview by Customer Research Inc.

KB
Kathleen B.
Clifton, VA
Honda CR-Z
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Kathleen said the staff know what they're doing. They're nice, but she stated she felt that her air filter wasn't checked during the last service. Or if it was, no one addressed it. She approached a technician about the filter and was given a vague promise that they'd check it next time.
This review was collected via phone interview by Customer Research Inc.

HO
Helen O.
Fairfax, VA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Helen said she recommends the business.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Fairfax, VA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Dan said he is still having trouble with his door opening, after the business serviced the vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Margot S.
Chantilly, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
Margot said everything went fine. The owner and his wife were helpful. They are good people.
This review was collected via phone interview by Customer Research Inc.

JL
Jason L.
Fairfax, VA
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Jason said the only difficult part was that he couldn't get an appointment for the state inspection. He works a lot of hours and it was a walk in situation.
This review was collected via phone interview by Customer Research Inc.

RJ
Robin J.
Herndon, VA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2017 Category: Service
Robin said this business was good. They did a good job and did an additional 10 point check on his vehicle to make sure it was in good condition aside from his request.
This review was collected via phone interview by Customer Research Inc.

BF
Bart F.
Centreville, VA
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2017 Category: Service
Bart said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GS
Gabriel S.
Clifton, VA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Gabriel said she is happy with the service at this business.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Chantilly, VA
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2016 Category: Service
Chris said the business has been good so far.
This review was collected via phone interview by Customer Research Inc.

ST
STEVEN t.
Ashburn, VA
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2016
Honesty, Integrity, Knowledge, and Professionalism
I called My Dad's looking for an estimate on some major repairs to my 2004 Kia Sorento. It needed Valve Cover Gaskets, and Timing Belt (I thought). Turned out the timing belt was done at 60k, as indicated by a sticker under the hood. I didn't know about it but Brian pointed it out. That easily save me a grand, maybe more.

The gasket work was done right, even though they hadn't seen a lot of Kia Sornetos previously. I think they enjoyed the challenge, as these are real "car guys".

The only reason I give them 4 stars rather than 5 is that they are still working on their customer waiting area. From what I saw, it should be very comfortable once they finish it. It may already be done.

I plan to take my Kia back, and also my Subaru, once the dealer maintenance plan is up.

SN
SAM N.
Herndon, VA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2016
Quality Service
Reliable and professional garage with excellent customer service and knowledgeable staff.

SR
Santos R.
Hyattsville, MD
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2016 Category: Service
Santos said this facility has good customer service. The staff is capable of performing good service.
This review was collected via phone interview by Customer Research Inc.
The Team a., Owner from My Dad's Automotive responded on 03/03/2016

We appreciate the great review.  Thank you for taking the time to provide your honest opinion.

Brian Mosholder
Owner

703-378-0218
https://www.mydadsva.com

SB
SHELLY B.
Centreville, VA
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Friendly, knowledgeable, trustworthy, convenient, reliable 🤗
Build this place as your car go-to!

AJ
ALLEN J.
Sterling, VA
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Being (not) Right!
If you have even had a minute where you are RIGHT, but then life flips and Right turns out to be Left. Urgggh! That SO happened to me at My Dad's.
I went to get my wife's car (2013 VW Tiguan with 33k miles) inspected. It turns out that the front windshield wipers had dry rotted and needed to be replaced. I was told "About $60!!) "Whoa!!" I thought, "That's WAY too much for 2 wiper blades!" Thinking that this was a "How we pay for such well-mannered mechanics!" I said: "Gimme a sec to check online". {Actually, I was not that nice as my sense of outrage undoubtedly crept into my voice and expression, but I am writing this after the fact and trying to keep from looking like a jerk.} After checking online at AutoZone, Advance Auto, and WalMart, I found out that yep, that's how much the damn things cost!
Why put this in a review of My Dad's Automotive? Because no one there so much as blinked while I went through my process; they just let me have my feelings of outrage and victimization, gave me 10 minutes to empower myself with the facts, and graciously accepted my realization that they were just doing their job. Their charge for the wipers were within a couple of bucks of WalMart (which was the cheapest of the three). Then, to prove no hard feelings, they even one upped me by repairing a nail hole in my right-rear tire without charging me (it turns out that a gradual leak had been tormenting my wife for months).
Yeah, that deserves a 5 star rating.

SJ
Steve J.
Chantilly, VA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Steve said the service was good and timely.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Centreville, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Always great!
Trust worthy and honest. I won’t go any where else.

RC
RYAN C.
Centreville, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Great work, great customer service.
All around great experience. Will definitely be going back. Thank you to all who work there.

Displaying Review 1 - 20 of 488 in total