Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

353 Reviews

99% Would Recommend
Latest Review about 19 hours ago

Reviews


TD
Terril D.
Oklahoma City, OK
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/25/2017
They don't work on anything older than a 1994.
I don't understand how do you consider yourself to be a automotive shop that has limitations to what you work on. It's a 1989 Chevrolet the year should be irrelevant. It's a beautiful car in mint condition all I needed was the fuel pump replaced and they recommended me to someone else.So I would recommend that this is information that should add to their website.Would like to say thanks! for the experience and have a blessed day
The Beneficial A. from Beneficial Automotive responded on 09/25/2017

I am sorry that we were unable to help you with your car issues.  In the times we are in today there is a big difference in newer vehicles than in older models.  
Our technicians are trained and skilled at meeting the needs of the newer vehicles.  
Because of the skill set of our technicians, this is why we felt like you were better off at another automotive shop to meet your needs.  
I am sure you can agree that just due the fact our technicians were not able to meet your needs this time is in no way reflective of a 1 star review when you were not able to experience our top notch service.  However, we would be happy to exceed your expectations should a need arise with a vehicle built within the last 20 years.  


TC
Teresa C.
Norman, OK
Chevrolet Sonic
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/17/2017
engine and tire symbol
I took my car in and was out shortly. They took care of the problems and recommended for me to get new tires, so I went to the place where they suggested and bought 2 new tires which 2 more will be bought shortly. Thanks again Beneficial for making me comfortable with my car's condition...I so appreciate the professionalism and honesty..Theresa

TS
Tyler S.
Oklahoma City, OK
Buick Enclave
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/22/2016
Diagnosed vehicle, but would not put diagnostic cost toward repairs
I took in my car to get new brakes and have it checked out. They informed me of several issues with the car. I took a couple day to make a decision on repairs. When I decided to get most of them fixed, they informed me in a not so friendly manner that they would not put the cost of diagnosing the repairs toward the repairs cost. So I took my business elsewhere.
The Beneficial A. from Beneficial Automotive responded on 09/22/2016

We are sorry to hear you were not happy with our services.  We did provide you an extensive diagnosis of problems with your vehicle and then gave you the extra time to decide on what you wanted to do.  However, it was your decision to not have repairs done and you discussed selling the vehicle. Therefore, there were no repairs to "put the cost of diagnosis toward".  
Every customer is informed prior to leaving the vehicle that there is a diagnosis fee for the technicians time and effort, if repairs are not made while the vehicle is in our shop.
We hope in the future you can find a repair facility that meets your needs.


AB
Aaron B.
Oklahoma City, OK
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018
I personally know of the mechanics. People are friendly and helpful.
I have a good experience with this shop.

MW
Monty W.
Tecumseh, OK
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2018
Got it fixed
Donnie was able to diagnose the problem and fix it, and also calibrated a tire sensor without asking. Repeat customer. He assessed this vehicle before I bought it, and gave me a thorough and detailed list of possible issues.

SL
Steven L.
Mercury Sable
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2017
Dash board light's
Very knowledgeable and efficient,
I had no appointment and they squeezed me in.

SW
Susan W.
Moore, OK
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017
Review
I was very happy with my repair. A dealership told me I needed new a/c hoses, etc and their quote was over $600. Beneficial could not find a leak in my system, they recharged my a/c, and everything has been fine since. The only thing I wasn't happy about was the lady who answers the phone and works at the front desk was sarcastic with me; it was rude and unnecessary. Thank you for being honest about my repair needs!

JC
Jerry C.
Moore, OK
GMC Yukon XL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2017
Quick and reliable.
Beneficial does great work and gets the job done quickly. I highly recommend them.

AR
Adam R.
Oklahoma City, OK
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2017
Good
They did a good job

KJ
Kevin J.
Oklahoma City, OK
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2016
GOOD WORK
THE WORK TO OUR VEHICLE WAS DONE WELL AND IN A TIMELY MANNER.

GF
Gary F.
Oklahoma City, OK
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2016
Oil Shower
First and most important you have looked out for us keeping our cars in good shape and giving advice. You've taken the time to diagnose and even remedy problems without charging us anything. When I found the oil puddle in my garage and found the oil cap left off by one of your mechanics, I took no chances and had my car towed in following the driver for extra care. I spent time cleaning up the oil and all together invested 2 hours on this endeavor. Beyond this I had to take my car for undercarriage wash because their was still some oil dripping from the engine. I just felt like a little more could have been done or just offered to compensate me for my time and money invested in getting all this done.
The Beneficial A. from Beneficial Automotive responded on 03/03/2016

We sincerely apologize for all the problems at your service.  Just know that we always "have your back" and will continue to take care of all of our customers' needs.


RY
Ron Y.
Norman, OK
Chevrolet S10 Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2016 Category: Service
Ron said he was well satisfied with the service provided by this business but he was surprised by how expensive it was.
This review was collected via phone interview by Customer Research Inc.

ML
Marvin L.
Oklahoma City, OK
Infiniti FX35
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2016 Category: Service
Marvin said he is generally pleased with this business, but after this visit, his wife is saying the transmission is slipping and not acting right. He drove the vehicle himself and did not notice it, but she is insistent there is a problem. He is unsure if this was due to the service of the business or not.
This review was collected via phone interview by Customer Research Inc.

AR
Armando R.
Oklahoma City, OK
Acura MDX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2016 Category: Service
Armando said this business did not have all the parts that were needed for his service.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Newalla, OK
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Honest People and Quality work!
Always upfront on what it is going to take to fix the problem. Customer service is top notch. My family only uses Beneficial Automotive for our automotive repair and maintenance needs.

JD
John D.
Oklahoma City, OK
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Best in the State !!!!
Honest and reputable services and repairs!! Fair cost for labor and parts well below others in the business of automotive repairs. Been taking all my cars and trucks here for years and will continue to do so. If you have any automotive repair issues these are the folks to trust to get it done right !!

SS
Sidra S.
Oklahoma City, OK
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Friendly service
I appreciated the friendliness and the expertise of the staff.

DW
Dennis W.
Oklahoma City, OK
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
I trust them
I put a lot of miles on my vehicle, and I am not a mechanic so I need someone that I can trust to fix what needs to be fixed. And to tell me what I need to be watching, and what is okay. I trust Beneficial Automotive.

CC
Cindy C.
Oklahoma City, OK
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great experience
My visit was fast, friendly, and turned out to be much cheaper than I thought. The place is clean and they have a nice area for kids to play while you wait which is awesome for parents. Overall it was a nice place, they got the work done the same day, and my van runs so much better now. Definitely prefer this company to the big chains I've dealt with before.

MJ
Marla J.
Oklahoma City, OK
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
AC Repair
Fast, friendly, under price estimate.

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