Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

351 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


TD
Terril D.
Oklahoma City, OK
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/25/2017
They don't work on anything older than a 1994.
I don't understand how do you consider yourself to be a automotive shop that has limitations to what you work on. It's a 1989 Chevrolet the year should be irrelevant. It's a beautiful car in mint condition all I needed was the fuel pump replaced and they recommended me to someone else.So I would recommend that this is information that should add to their website.Would like to say thanks! for the experience and have a blessed day
The Beneficial A. from Beneficial Automotive responded on 09/25/2017

I am sorry that we were unable to help you with your car issues.  In the times we are in today there is a big difference in newer vehicles than in older models.  
Our technicians are trained and skilled at meeting the needs of the newer vehicles.  
Because of the skill set of our technicians, this is why we felt like you were better off at another automotive shop to meet your needs.  
I am sure you can agree that just due the fact our technicians were not able to meet your needs this time is in no way reflective of a 1 star review when you were not able to experience our top notch service.  However, we would be happy to exceed your expectations should a need arise with a vehicle built within the last 20 years.  


TS
Tyler S.
Oklahoma City, OK
Buick Enclave
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/22/2016
Diagnosed vehicle, but would not put diagnostic cost toward repairs
I took in my car to get new brakes and have it checked out. They informed me of several issues with the car. I took a couple day to make a decision on repairs. When I decided to get most of them fixed, they informed me in a not so friendly manner that they would not put the cost of diagnosing the repairs toward the repairs cost. So I took my business elsewhere.
The Beneficial A. from Beneficial Automotive responded on 09/22/2016

We are sorry to hear you were not happy with our services.  We did provide you an extensive diagnosis of problems with your vehicle and then gave you the extra time to decide on what you wanted to do.  However, it was your decision to not have repairs done and you discussed selling the vehicle. Therefore, there were no repairs to "put the cost of diagnosis toward".  
Every customer is informed prior to leaving the vehicle that there is a diagnosis fee for the technicians time and effort, if repairs are not made while the vehicle is in our shop.
We hope in the future you can find a repair facility that meets your needs.


SS
Sidra S.
Oklahoma City, OK
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Friendly service
I appreciated the friendliness and the expertise of the staff.

DW
Dennis W.
Oklahoma City, OK
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
I trust them
I put a lot of miles on my vehicle, and I am not a mechanic so I need someone that I can trust to fix what needs to be fixed. And to tell me what I need to be watching, and what is okay. I trust Beneficial Automotive.

CC
Cindy C.
Oklahoma City, OK
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great experience
My visit was fast, friendly, and turned out to be much cheaper than I thought. The place is clean and they have a nice area for kids to play while you wait which is awesome for parents. Overall it was a nice place, they got the work done the same day, and my van runs so much better now. Definitely prefer this company to the big chains I've dealt with before.

MJ
Marla J.
Oklahoma City, OK
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
AC Repair
Fast, friendly, under price estimate.

JB
Jerry B.
Oklahoma City, OK
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
2005 Trailblazer
Quick disgnosis which fit with my expectation;; thorough repair; very courteous staff. Problem fixed!

NB
Nita B.
Oklahoma City, OK
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
Family Owned and Honest
Found beneficial to be a Family Owned business and honest and willing to work with you, if it doesnt need to be done they will tell you. Have never had a bad experience there and always leave with a smile.

GB
Greg B.
Norman, OK
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
thank you Beneficial
another quality job ... thanks for getting our Honda back on track

JW
Joe W.
Yukon, OK
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Service Report
Best experience I've had in an automotive repair shop. Keep up the good work.

RP
Rod P.
Oklahoma City, OK
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Very professional, courteous, prompt and friendly.
From testing at a local parts store place we were looking at having an alternator replaced. we had already bought a new battery. They were pretty busy but would try to get the car, at least, tested. The car was fine. We went from a $500 plus cost to $64.That shows how honest they are.

SE
Steve E.
Oklahoma City, OK
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Quick service!
Woke up to "charging system problems." Sure enough BAM got me in on that Friday before 10 and had it diagnosed, part delivered, and car repaired before 1:30!

NS
Nicole S.
Oklahoma City, OK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Trustworthy service
Fast, friendly service. I dropped my Nissan off in the morning for AC work and it was done early afternoon. They worked to find us the best deal. We don’t want to take our vehicles anywhere else!

Verified Customer
Norman, OK
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
BAM , honest, fair , and dependable!!
Brought my truck in for suspected wheel bearing issue. They checked and found the noise was related to needing new front tires. Saved me lots of money as I believe another shop would have replaced bearings for no reason. Appreciate the honesty!!

KC
Kimberly C.
Oklahoma City, OK
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Friendly Customer Service
Very friendly customer service. My problem was fixed in a timely manner. Nice and clean location.

DC
Dennis C.
Oklahoma City, OK
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Extraordinary
A happy greeting and professional technicians are what makes Beneficial Automotive the best in Moore OK.

CH
Crystal H.
Oklahoma City, OK
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Wouldn’t go anywhere else!
They are always professional. They are fair in their pricing and their work is flawless. They always let me know what can wait and what cannot. I am so happy to have a place I trust! Excellent mechanics.

AB
Aaron B.
Oklahoma City, OK
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018
I personally know of the mechanics. People are friendly and helpful.
I have a good experience with this shop.

LM
Lindsay M.
Oklahoma City, OK
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Fast, friendly, thorough
I love the friendliness of this family owned establishment. They are always always fast and I’m never making a second call because something wasn’t done or working properly. I do wish they honored military families and offered some kind of discount and a sign should be posted stating no checks are accepted (I may have missed it?) Other than that I have no complaints. I happy to continue to use them for all my automotive needs, despite the lack of military acknowledgement.
The Beneficial A. from Beneficial Automotive responded on 04/18/2018

Thank you for all your wonderful praise on our level of workmanship.  We do strive to perform top notch services.
As far as a discount for military families, we are happy to say that we offer discounts on our services to everyone with the coupons on our website and various print sources.  These are readily available.  Thank you for your service and your continued support of our business.


JB
James B.
Oklahoma City, OK
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Great Service!
Always up front with what is going on with your vehicle. Trust their work.

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