Beneficial Automotive


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

336 Reviews

99% Would Recommend
Latest Review 3 days ago
Terril D. on 09/25/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"They don't work on anything older than a 1994."
I don't understand how do you consider yourself to be a automotive shop that has limitations to what you work on. It's a 1989 Chevrolet the year should be irrelevant. It's a beautiful car in mint condition all I needed was the fuel pump replaced and they recommended me to someone else.So I would recommend that this is information that should add to their website.Would like to say thanks! for the experience and have a blessed day
Service Date: 09/25/2017
Review Created: 09/25/2017 09:23 AM
The Beneficial A. at Beneficial Automotive responded on 09/25/2017

I am sorry that we were unable to help you with your car issues.  In the times we are in today there is a big difference in newer vehicles than in older models.  
Our technicians are trained and skilled at meeting the needs of the newer vehicles.  
Because of the skill set of our technicians, this is why we felt like you were better off at another automotive shop to meet your needs.  
I am sure you can agree that just due the fact our technicians were not able to meet your needs this time is in no way reflective of a 1 star review when you were not able to experience our top notch service.  However, we would be happy to exceed your expectations should a need arise with a vehicle built within the last 20 years.  

Tyler S. on 09/22/2016
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"Diagnosed vehicle, but would not put diagnostic cost toward repairs"
I took in my car to get new brakes and have it checked out. They informed me of several issues with the car. I took a couple day to make a decision on repairs. When I decided to get most of them fixed, they informed me in a not so friendly manner that they would not put the cost of diagnosing the repairs toward the repairs cost. So I took my business elsewhere.
Vehicle: Buick Enclave
Service Date: 09/09/2016
Review Created: 09/22/2016 11:04 AM
The Beneficial A. at Beneficial Automotive responded on 09/22/2016

We are sorry to hear you were not happy with our services.  We did provide you an extensive diagnosis of problems with your vehicle and then gave you the extra time to decide on what you wanted to do.  However, it was your decision to not have repairs done and you discussed selling the vehicle. Therefore, there were no repairs to "put the cost of diagnosis toward".  
Every customer is informed prior to leaving the vehicle that there is a diagnosis fee for the technicians time and effort, if repairs are not made while the vehicle is in our shop.
We hope in the future you can find a repair facility that meets your needs.

Crystal H. on 04/19/2018
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"Wouldn’t go anywhere else!"
They are always professional. They are fair in their pricing and their work is flawless. They always let me know what can wait and what cannot. I am so happy to have a place I trust! Excellent mechanics.
Vehicle: Mercury Grand Marquis
Service Date: 04/19/2018
Review Created: 04/19/2018 08:48 PM
Aaron B. on 04/19/2018
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"I personally know of the mechanics. People are friendly and helpful."
I have a good experience with this shop.
Vehicle: Ford Explorer
Service Date: 04/18/2018
Review Created: 04/19/2018 07:33 AM
Lindsay M. on 04/18/2018
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"Fast, friendly, thorough"
I love the friendliness of this family owned establishment. They are always always fast and I’m never making a second call because something wasn’t done or working properly. I do wish they honored military families and offered some kind of discount and a sign should be posted stating no checks are accepted (I may have missed it?) Other than that I have no complaints. I happy to continue to use them for all my automotive needs, despite the lack of military acknowledgement.
Vehicle: Ford Expedition
Service Date: 04/17/2018
Review Created: 04/18/2018 10:30 AM
The Beneficial A. at Beneficial Automotive responded on 04/18/2018

Thank you for all your wonderful praise on our level of workmanship.  We do strive to perform top notch services.
As far as a discount for military families, we are happy to say that we offer discounts on our services to everyone with the coupons on our website and various print sources.  These are readily available.  Thank you for your service and your continued support of our business.

James B. on 04/17/2018
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"Great Service!"
Always up front with what is going on with your vehicle. Trust their work.
Vehicle: Suzuki Grand Vitara
Service Date: 04/13/2018
Review Created: 04/17/2018 11:38 AM
Allen S. on 04/17/2018
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"They are an Honest place to take your vehicle."
I appreciate the fact that Beneficial Automotive is honest in telling you what is wrong with you vehicle. They don't add on unnecessary repairs just to get more money out of you.
Vehicle: Ford Escape
Service Date: 04/16/2018
Review Created: 04/17/2018 05:02 AM
Ed O. on 04/13/2018
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"2000 Corvette "
General work. Cleaned out brake fluid. Fresh DOT 4 brake fluid. Checked out brake pads. Oil change and filter. General examination. Charged AC unit for summer cool.
Vehicle: Chevrolet Corvette
Service Date: 04/10/2018
Review Created: 04/13/2018 09:47 AM
Catherine M. on 04/09/2018
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"Wonderful Service"
Everyone is nice and helpful! Thank you!
Vehicle: Chevrolet Impala
Service Date: 04/04/2018
Review Created: 04/09/2018 06:37 AM
Donna L. on 04/08/2018
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"Fast friendly service"
Beneficial always gives fast friendly service. Never have a problem with their work. Always top notch.
Vehicle: Chevrolet Impala
Service Date: 04/04/2018
Review Created: 04/08/2018 01:09 PM
James K. on 04/06/2018
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"Chevrolet truck"
I've been taking my vehicles to them for several years and they've always done a good job. And always gets to work on them as soon as possible
Vehicle: Chevrolet Pickup
Service Date: 04/05/2018
Review Created: 04/06/2018 07:28 AM
Kristi L. on 03/25/2018
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"Extended Warranty Work"
BAM was able to successfully have my extended warranty pay for a job that was over $1000.
They informed me that they would be able to potentially negotiate with the extended warranty company, and they were 100% successful. I only had to pay my $100 deductible! Another job well done! Thank you!
Vehicle: Ford Edge
Service Date: 02/23/2018
Review Created: 03/25/2018 06:49 AM
Don W. on 03/22/2018
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"Good people"
Car is well taken care of by these guys.
Vehicle: Honda Accord Sdn
Service Date: 03/21/2018
Review Created: 03/22/2018 08:52 AM
Wendy M. on 03/22/2018
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"Always Reliable"
Excellent reliable service as usual.
Vehicle: Lexus ES 330
Service Date: 03/21/2018
Review Created: 03/22/2018 04:32 AM
Conrad R. on 03/20/2018
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"Good work done quickly and at a fair cost"
I took my van in for its 100,000 mile transmission service. the technician noticed that one of the hoses was leaking and was able to repair it while I waited.
Vehicle: Dodge Grand Caravan
Service Date: 03/19/2018
Review Created: 03/20/2018 03:45 PM
Harry S. on 03/19/2018
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"Best Auto Shop"
Customer care, service, repairs, price and quality of work are all EXCELLENT!
Vehicle: Ford Explorer
Service Date: 03/12/2018
Review Created: 03/19/2018 12:45 PM
Richard S. on 03/13/2018
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"Old Buick. "
Have an old Buick on life support. Need to keep it running for one more year. I now believe Beneficial can keep it alive for as long I need it. Thanks, Beneficial.
Vehicle: Buick Century
Service Date: 03/09/2018
Review Created: 03/13/2018 04:35 AM
Mike S. on 03/06/2018
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"Convenient and friendly service."
Very good and fast service and very knowledgeable staff. If something does happen to get missed they are first to acknowledge and fix it in a timely manner.
Vehicle: Ford Econoline Cargo Van
Service Date: 03/05/2018
Review Created: 03/06/2018 04:06 PM
Greg L. on 02/23/2018
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"Broken side window"
Thanks for getting my truck in so quickly and in bad weather to boot! The truck was fixed so fast. The guys there are great,
Vehicle: Chevrolet Silverado 1500
Service Date: 02/22/2018
Review Created: 02/23/2018 05:02 PM
Thomas K. on 02/21/2018
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"Very helpful "
The people are very helpful and attentive to your questions. They also are extremely honest in their assessments of your car. This is probably the most important aspect of a car repair company. The consumer needs to trust the people that work on our vehicles.
Vehicle: Nissan Altima
Service Date: 02/20/2018
Review Created: 02/21/2018 09:46 AM
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