Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

90 Reviews

99% Would Recommend
Latest Review 20 days ago

Reviews


CE
Charles E.
Florence, AZ
Ford RV Cutaway
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/29/2019 Category: Service
Charles said he was extremely dissatisfied, and that this was one of the worst automotive experiences he has ever had. He was told that if he didn't get parts replaced, then they couldn't guarantee the front end alignment. They replaced parts that didn't need replacing. His bill was over $2100. He was out of state and had to drive back home. His vehicle is almost worse than before he brought it in. He is having a hard time keeping it on the road. His regular mechanic looked at it before he was at this business, and said it didn't need hardly any parts replaced. He stated he felt he really ran into a shyster deal. He added his vehicle still needs to be realigned.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Tucson, AZ
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/16/2019 Category: Service
Bill said he thought the service took too long. He accepts part of the responsibility as he let the staff know they could take their time, but he did not expect it to be two weeks.
This review was collected via phone interview by Customer Research Inc.

TF
Tom F.
Tucson, AZ
GMC Sierra 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/22/2018 Category: Service
Tom said the staff at this facility couldn't locate the problem with his vehicle. The diagnosis that they gave him was wrong. They told him they would service his vehicle the next day. After 2 days they still hadn't serviced his vehicle. He had to take his vehicle to another facility.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
AIRSA CRAIG, AZ
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Bob said the service was good.
This review was collected via phone interview by Customer Research Inc.

DW
Donna W.
Vail, AZ
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Donna said the vehicle was returned a bit later than expected but the work was good and she will be returning as a customer.
This review was collected via phone interview by Customer Research Inc.

DR
Dave R.
Arizona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Dave said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

BM
Benny M.
Tucson, AZ
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2017 Category: Service
Benny said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Arizona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2017 Category: Service
Ray said his experience with this business was okay but there were a couple of little things that could have been better.
This review was collected via phone interview by Customer Research Inc.

LS
Lloyd S.
Rio Rico, AZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2016 Category: Service
Lloyd said this business provided excellent service and they were very nice to deal with.
This review was collected via phone interview by Customer Research Inc.

CG
Chad G.
Arizona
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2016 Category: Service
Chad said the service was good at this business. The work was okay.
This review was collected via phone interview by Customer Research Inc.

PL
Phil L.
Tucson, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Phil said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SL
SAM L.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019
Help when I needed it.
Truck tire store referred me here and they got me in the next morning. Good work, fair price and good techs. Will have more work done by them in the future.
Will refer to friends.

BB
Brad B.
SAHUARITA, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Brad said he had an alignment done once before, he wasn't real happy with it, the results weren't quite what they expected and the business re-did it. He was quite pleased with it.
This review was collected via phone interview by Customer Research Inc.

DD
DIANNA D.
Benson, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Awesome service and people
There are the only one that I trust with my Truck . There working hard to get you back on the road as fast as possible .
You guys rock .

JG
John G.
Tucson, AZ
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
John said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.

RM
RANDOLPH M.
Oro Valley, AZ
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
New suspension on 5th wheel RV
Great service. They honored their estimate even though it was more complicated than anticipated. When they were done I returned with my truck to hitch up and noticed the electric cable socket on the truck was damaged. They immediately went to the Dodge dealership, picked up a replacement part and made the repair right away. Like I said, great service.

ML
Mike L.
Green Valley, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Mike said the staff gave good service at a fair price.
This review was collected via phone interview by Customer Research Inc.

DD
DIANNA D.
Benson, AZ
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019
Great costumer service with great knowledge
There are always ready to help and fix the problem . Depends on what the issue is there will make time on the same day to get your truck back on the road. I will be live time customer .

TM
Tim M.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Tim said the staff provided good service and good communication. He's happy with what they did. He also stated that they have good people doing great work.
This review was collected via phone interview by Customer Research Inc.

JM
Juliette M.
Tucson, AZ
Volvo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Juliette said the staff was friendly, efficient, and it had her in and out quickly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 90 in total