Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

436 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


LM
Liz M.
Aydlett, NC
Ford Explorer Sport Trac
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/10/2016 Category: Service
Liz said the service' quote was a little high priced. She would not recommend this business because she has not had enough experiences with them.
This review was collected via phone interview by Customer Research Inc.
John O. from Soundside Automotive

Hi Liz,
While we are not the highest priced shop in the area, we are certainly not the cheapest. We pride ourselves on our quality of work in a timely, efficient manner. Most of our regular customers place a higher value on quality rather than price. Thank you for giving us a chance to give you a quote on your needed repairs.
Sorry we couldn't be of service to you.

John O. from Soundside Automotive

Hi Liz,
While we are not the highest priced shop in the area, we are certainly not the cheapest. We pride ourselves on our quality of work in a timely, efficient manner. Most of our regular customers place a higher value on quality rather than price. Thank you for giving us a chance to give you a quote on your needed repairs.
Sorry we couldn't be of service to you.


GB
Greg B.
Grandy, NC
GMC Sierra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/11/2016 Category: Service
Greg said the business is a little pricey and for that reason he would not recommend them.
This review was collected via phone interview by Customer Research Inc.
John O. from Soundside Automotive

Greg is absolutely right...

While we are not the highest priced shop in the area, we are certainly not the cheapest. We take pride in our quality of work (second to none), and our efficiency (most repairs completed the same day). The ability to provide quality service in a fast and efficient manner does cause the cost of doing business to be higher.

Thank you Greg for your input.

John


JH
Jessica H.
Moyock, NC
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Jessica said the business provides fast, friendly service at a fair price.
This review was collected via phone interview by Customer Research Inc.

MD
Micheal D.
Point Harbor, NC
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Michael said he received great customer service.
This review was collected via phone interview by Customer Research Inc.

BJ
Brian J.
Camden, NC
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Brian said the employees are very respectful and fast.
This review was collected via phone interview by Customer Research Inc.

ME
Maxine E.
Point Harbor, NC
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Maxine said the business did good work on her vehicle. The staff was very efficient with the service they provided.
This review was collected via phone interview by Customer Research Inc.

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William O.
Kitty Hawk, NC
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
GREAT JOB
YOU WERE ABLE TO REPAIR MY SON'S CAR IN A TIMELY MANNER AND HE IS HAPPY WITH THE RESULTS. REASONABLE COST TOO

RL
Robert L.
Kitty Hawk, NC
GMC Yukon XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Robert said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

DK
Daryl K.
Grandy, NC
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Daryl said the business is on time and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

JS
Jb S.
Kitty Hawk, NC
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
JB said the employees were very knowledgeable. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Powells Point, NC
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Compass service
Service went just fine as always. Courteous and attentive.

AG
Annmarie G.
Poplar Branch, NC
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Annmarie said she would recommend this business for service. a Annmarie said they did a very good job. She chose not to give an email address.
This review was collected via phone interview by Customer Research Inc.

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Christina Y.
Powells Point, NC
Scion iA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Christina said they were super nice and they had it done.
This review was collected via phone interview by Customer Research Inc.

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Mary O.
Powells Point, NC
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Friendly and Prompt Service
I have complete confidence that my car is being well taken care of and that they will not do anything that doesn't need to be done. They are very respectful and never make me wait a long time for service.

MM
Micheal M.
Kitty Hawk, NC
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Michael said they handled it right on the spot. They're very quick.
This review was collected via phone interview by Customer Research Inc.

JD
James D.
Harbinger, NC
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
James said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

AB
Alice B.
Kill Devil Hills, NC
Volkswagen Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Quick oil change
As usual service was great ! thanks John

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William O.
Kitty Hawk, NC
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
THE PEOPLE, QUICK SERVICE,
PROMPT,HONEST SERVICE.

RS
Richard S.
Powells Point, NC
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Richard said the facility didn't take too long and they got the job done.
This review was collected via phone interview by Customer Research Inc.

JG
Janice G.
Grandy, NC
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Great!
Very thorough, completed work in great time. Will continue to go back.