Sebring West Automotive


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

276 Reviews

ReScore Reviews™ (1)

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97% Would Recommend
Latest Review 18 days ago

SCOTT T. ReScore Review on 01/31/2018
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"Still this shop is wrong ripping people off"
Took same truck that Sebring west wanted $3900 to fix mostly brakes / not even fix everything / and got everything fixed for $1000 at another shop, so yes the truck had a few issues but not even close to $3900 worth of repairs / so this shop should be closed down /. And I can sell my truck for whatever I want ,
Vehicle: Ford Pickup
Service Date: 01/08/2018
Review Created: 01/11/2018 07:29 PM

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"They are out of there minds"
Wanted min $3900 to get to pass brake and light inspection , the truck sounds like shit , went in and had no exhaust leak ,
Vehicle: Ford Pickup
Service Date: 01/08/2018
Review Created: 01/11/2018 07:29 PM
Brian P. at Sebring West Automotive responded on 01/31/2018

The truck was in very bad condition. It needed all brakes front and rear including calipers, rotors, drums, wheel cylinders, master cylinder, pads and shoes for a 1 ton truck.  Turn signal and headlamp switch also faulty and needed diagnoses and repair of the back up lights. Truck also has power steering gear and power steering hose is also leaking that was part of the estimate.

I reality it needs a lot of work and was given a fair estimate.

But whats funny is that the technician that inspected the truck found it on Craigslist the next day for sale for $3500. You would think if we are so high that he would have gotten a second estimate or opinion before listing it for sale the very next day.

Hari D. on 02/07/2018
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Hari said this business provided really good service. The service was speedy. They were kind and pleasant while he waited. He was very pleased.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Robert H. on 02/03/2018
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Robert said the employees took good care of him right away, and he had no problems with the service.
Vehicle: Ford Mustang
Category: Service
Service Date: 02/01/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
ABRAM B. on 01/26/2018
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"Great Service"
Got my front and rear breaks, rotor and drums all replaced. They had great service, kept me updated through the whole process, and were very reasonably priced after comparing to other auto shops.

Definatly my go to for any car needs.
Vehicle: Dodge Neon
Service Date: 01/24/2018
Review Created: 01/26/2018 08:29 AM
Mark N. on 01/25/2018
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Mark said he took his vehicle in because his fuel injector was leaking. The employees did a great job, but they took a little longer than expected because the dealership sent the wrong parts.
Vehicle: Jaguar XF
Category: Service
Service Date: 01/16/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Gloria H. on 01/19/2018
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Gloria said the staff were experienced and knowledgeable. They finished the vehicle ahead of schedule
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/17/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Ricky C. on 01/18/2018
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Ricky said the business is quick.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Ricky C. on 01/18/2018
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Ricky said the business is quick.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Autumn B. on 01/17/2018
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Autumn said the staff were all quick to diagnose her issue and get back to her with the prices for the service. They went over the information in a way she needed by breaking down the price and issues in order of importance which was helpful.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 12/13/2017
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
LOREE M. on 01/15/2018
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"Woundweful Service"
I have never had a problem with service, I am a student and have found that they are able to beat any price out there. There customer service is well above par. Weather I need an oil change or take my car in for a tune up they have always provided upfront and honest service.
Vehicle: Buick LeSabre
Service Date: 01/11/2018
Review Created: 01/15/2018 06:43 PM
Tom B. on 01/12/2018
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Tom said his experience was outstanding. The gentleman told him he would order the parts for what he needed to have done and took him right in for his appointment. He had all the parts and did the repair work for the price he said he would. The prices were fair and reasonable, and he stated he felt confident that the staff knew what they were doing. He was very impressed by this business.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Tom L. on 01/10/2018
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Tom said the staff are very professional.
Vehicle: Toyota Sienna
Category: Service
Service Date: 01/05/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Ryan B. on 01/06/2018
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Ryan said he liked the parts department of this business, but his vehicle still isn't working.
Vehicle: Volkswagen Beetle
Category: Service
Service Date: 12/27/2017
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
David R. on 01/06/2018
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David said the staff are very able in their area of expertise and they get the job done fast.
Vehicle: Mercedes-Benz C250
Category: Service
Service Date: 12/28/2017
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Robert M. on 12/18/2017
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Robert said he had to go back to the business a second time, because the repairs were not completed properly the first time.
Vehicle: Volkswagen Beetle
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Nan M. on 12/18/2017
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Nan said she loves the service team. They are very friendly. They did what they said they would do, and she has faith in them servicing her vehicles.
Vehicle: Lexus SC 430
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Linda M. on 12/18/2017
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Linda said Daryl can be very rude. She asked him to slow down and he kept talking fast. She told him what she needed over the phone. He charged her and he didn't tell her why he charged her. Bryan treats her well.
Vehicle: Lexus GS 300 Luxury Perform Sdn
Category: Service
Service Date: 12/14/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Donald G. on 12/16/2017
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Donald said the employees have always done a good job for him.
Vehicle: Volkswagen Jetta Wagon
Category: Service
Service Date: 12/12/2017
Review Created: 12/16/2017
This review was collected via phone interview by Customer Research Inc.
Jeff R. on 12/15/2017
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Jeff said the business provided a good experience. They have good service, good people, and good mechanics. He has never had a problem with them. They are really friendly people and they get things done in a timely manner. They communicated well, and they let him know if they find any additional problems.
Vehicle: Toyota Tundra
Category: Service
Service Date: 11/30/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Carmen C. on 12/12/2017
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Carmen said this business is awesome, and she recommends them. She stated she's glad they're around.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
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