Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

317 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 6 days ago

Reviews


ST
SCOTT T.
Fresno, CA
Ford Pickup
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/11/2018
Still this shop is wrong ripping people off
Took same truck that Sebring west wanted $3900 to fix mostly brakes / not even fix everything / and got everything fixed for $1000 at another shop, so yes the truck had a few issues but not even close to $3900 worth of repairs / so this shop should be closed down /. And I can sell my truck for whatever I want ,

Overall Rating 1/5rating 1rating 1rating 1rating 1
01/11/2018
They are out of there minds
Wanted min $3900 to get to pass brake and light inspection , the truck sounds like shit , went in and had no exhaust leak ,
Brian P. from Sebring-West Automotive

The truck was in very bad condition. It needed all brakes front and rear including calipers, rotors, drums, wheel cylinders, master cylinder, pads and shoes for a 1 ton truck.  Turn signal and headlamp switch also faulty and needed diagnoses and repair of the back up lights. Truck also has power steering gear and power steering hose is also leaking that was part of the estimate.

I reality it needs a lot of work and was given a fair estimate.

But whats funny is that the technician that inspected the truck found it on Craigslist the next day for sale for $3500. You would think if we are so high that he would have gotten a second estimate or opinion before listing it for sale the very next day.


FM
Frank M.
Dinuba, CA
Volkswagen Super Beetle
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Frank said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Fresno, CA
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Spoke with Richard's father. He said it was a pleasant experience and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

IT
Irene T.
Fresno, CA
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Irene said she received good service, assistance, and she hasn't had any issues.
This review was collected via phone interview by Customer Research Inc.

PM
Patricia M.
Coarsegold, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Patricia said the representative who greeted her was very nice and he answered all her questions. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Fresno, CA
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mike said he had problems with his vehicle after he picked it up from this business. He called them and they told him to go directly back to their facility. They looked at it and said they would fix it the next day. They fixed it with no problems. He always goes to them when he has problems with his vehicle.
This review was collected via phone interview by Customer Research Inc.

YV
Youa V.
Fresno, CA
Toyota T100
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Youa said the staff give him options on what needs to be serviced, and they are friendly with great customer service.
This review was collected via phone interview by Customer Research Inc.

BH
BILL H.
Fresno, CA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Best shop in Fresno
Best shop in Fresno for customer service and quality of work In less than one hour Seabring West Main my in less than one hour Sebring West made my truck look as if it just came off the showroom floor

JF
James F.
Fresno, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
James said everything went great.
This review was collected via phone interview by Customer Research Inc.

KJ
KIMBERLY J.
Fresno, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Amazing
There amazing people and very helpful

RB
Rebecca B.
Clovis, CA
Isuzu Rodeo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Rebecca said that the staff at the facility are always honest and good and she said it's a great place.
This review was collected via phone interview by Customer Research Inc.

DB
DAVID B.
Fresno, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Excel in Service
Always reliable service of the highest quality!

AA
Aram A.
Fresno, CA
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/28/2018 Category: Service
Aram said the speed of service was slow. He would recommend this business only if absolutely necessary. The cost is too expensive.
This review was collected via phone interview by Customer Research Inc.

DU
DEAN U.
Clovis, CA
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Reliable
Very good mechanics and very knowledgeable. Always provide fast service and good fair pricing.

BH
BILL H.
Fresno, CA
Nissan Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Customer service
This is the only place that I will take my vehicles for service Their work is excellent and their fees are fair Their customer service cannot be matched by anyone And that is the main reason for taking all my services to Sebring west and that is the main reason for taking all my services to Seabring west I do not know of any other business that will take you home and come and get you when your vehicle repairs have been finished

DH
David H.
Fresno, CA
Volkswagen
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
David said the business provided good service. He is a long time customer.
This review was collected via phone interview by Customer Research Inc.

SW
Salma W.
Fresno, CA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Salma said that immediately after leaving the facility for brake work her vehicle started to show problems. Her vehicle shakes while driving at a speed of 70 mph or more. The staff promised to pick her up from her residence when the vehicle was ready but she had to get her own ride back to the facility. The overall staff was nice and friendly. The service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PD
Patrick D.
Fresno, CA
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Spoke with Ann. She said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

KW
Kirk W.
Fresno, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Kirk said his experience was great. The staff got him an appointment quickly and gave him an accurate quote. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

EH
Elden H.
Fresno, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Elden said the business's services were quick and everybody treated him excellently..
This review was collected via phone interview by Customer Research Inc.

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