Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

390 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


JB
Jim B.
Greeley, CO
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Jim said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Eaton, CO
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Mike said this business was very easy to work with. They did not keep his vehicle longer than they stated. It was ready right away.
This review was collected via phone interview by Customer Research Inc.

DF
Dan F.
Longmont, CO
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Dan said the business provided fair prices, very good customer service, and a very friendly environment.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
Eaton, CO
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Al said the service and staff were great.
This review was collected via phone interview by Customer Research Inc.

RS
RANDY S.
Eaton, CO
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
service
Work was completed as promised on time. price was as quoted. friendly employees, would recommend giving Jay's a try.

SH
Sammy H.
Pierce, CO
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Sammy said the service at this business was very good.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Greeley, CO
Ford Super Duty F-350 SRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Chris said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

WF
WADE F.
Ault, CO
Kia Sportage
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Love love love this place!
Always my go to place for maintenance on all of our vehicles! Very trustworthy, honest, and caring. They value you as a customer and person.
They treat women with respect where a lot of other automotive service centers don't and while I may not always be around to take care of things, I know my wife can get things taken care without any worries.

RS
RYAN S.
Ault, CO
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Awesome
The guys at Jays are awesome. Customer service is great. Work is great and turn over with the vehicle, at least with mine, was way better than expected. What really impressed me was their honesty especially in finding the inexpensive parts to chop at my quote. Very refreshing in a mechanic that I didn't have to give up my first born to drive away. Thanks guys

MB
MATT B.
Eaton, CO
Ram 2500
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04/17/2018
Quality
I go to Jays because when i leave i feel confident in my vehicle. I get perfect customer service! Which is hard to find these days. You can go to a place that’s cheaper but no comparison in quality and customer service. Worth every penny.

DS
Darell S.
Eaton, CO
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Darell said they always do a good job, they stay on top of things, they get it fixed and the pricing is fair.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Ault, CO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Jim said he loves the business. The employees do a great job. It is great service. They are good people.
This review was collected via phone interview by Customer Research Inc.

DK
Dick K.
Pierce, CO
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Dick said the employees do good work.
This review was collected via phone interview by Customer Research Inc.

TA
TY A.
Ault, CO
GMC Sierra 2500HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Excellent customer service
They did a great job checking everything and working out options for what needs done and how soon!

MH
MARLIN H.
Greeley, CO
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
2009 GMC
Very much appreciate the use of the "little white auto" for the day.
Thanks Very Much

EK
EDDIE K.
White Deer, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Simply...........the best
I first became acquainted with Jay's Automotive in December of 2016, when my truck did it's best to leave me stranded 8 hours from home while I was on a job assignment.
It's a leap of faith when you are far away from home and you need help, but don't know anyone in the area.
My leap at that time was to take the truck into Jay's and see what they could do.
They not only fixed the problem (throttle body on a 2007 GMC Sierra 2500HD), but found and fixed two other issues. Truck ran better than it had since I had owned it.
Fast forward to February 2018. I had already been talking to Carson at Jay's about getting some suspension work done on my current truck, a 2012 Chevy Silverado 2500HD with the Duramax engine.
One night, or early morning, as I was getting ready to leave work, the dash alarms started flashing and chiming.........."Traction Control" and another similiar message. I limp the truck back to the motel, knowing I had to get the issue fixed asap. But who to call? I was in Brighton, which had plenty of shops within a ten mile radius that "should" be able to look at my issue.
Called 4 places.....none of them could get to the truck til Monday or Tuesday of the following week.......this was on a Friday, mind you. None of them had rental or loaner vehicles. "Okay, I am in trouble now," I thought. But........I called Carson, told him the issue and my suspicion of what was wrong.
Again, limped the truck the 45 plus miles up Hwy 85 to Eaton.
Carson was understanding of my predicament, told me he would get someone right on it, helped me out with their loaner car so I could be at work that night, and away I went, hoping that by Monday I would have an answer and have my truck back.
Less than an hour later, Carson calls, confirms my suspicions that the TCM had died, and said they had one on hand and could have the truck fixed within the hour. WOW!!
Too late to get back over to Eaton before my shift started, but pleased that the truck would be up and running by the next morning when I got off, I authorized the work.

Sounds boring, right?
When you are away from home a lot, break downs can be scary, stressful, and sometimes, very VERY expensive.
I know that when I am up in Colorado on work, which I seem to be a lot these days, if I have any issues with my work truck, I can call Carson, get the truck in to be looked at, and when he calls with the diagnosis, it will be spot on. It will be fixed and fixed CORRECTLY.
That is like extra money in the bank for a contractor such as myself. I now recommend Jay's to all the contractors that work in CO with me. Fair prices, knowing that the repairs will be done right.......what more could you ask for?

GS
Gary S.
Eaton, CO
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Gary said they were quick and pleasant. They got him in and out quickly. He has referred people to the business, and will continue to do so.
This review was collected via phone interview by Customer Research Inc.

MB
Margret B.
Ault, CO
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Margret said the service she received was good and her vehicle was up and running in less than 24 hours.
This review was collected via phone interview by Customer Research Inc.

MQ
Mickel Q.
Pierce, CO
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Mickel said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

ML
MARILYN L.
Ault, CO
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Quality service
Quality service