Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

428 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago

Reviews


BB
BILL B.
Eaton, CO
Subaru Outback (Natl)
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017
It has been resolve
The issues was resolve

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2017
Service
The handling of the billing was not up to expectations. The bill reflects a charge of a front wheel alignment. I called because the car is an all wheel drive and asked why all were not done. The response from the person on the phone was we did not even do a wheel alignment. I asked then why was I charged. The response was they will get back to us tomorrow.
Amy W. from Jay's Automotive responded on 10/25/2017

We apologize for the miscommunication. Please call us and we will make this right. 

The Team at Jay's Automotive

DW
DOUG W.
Eaton, CO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
personel, and service
always have treated me great

SH
Shane H.
Eaton, CO
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Shane said the staff completed the service in a timely manner, at a fair price.
This review was collected via phone interview by Customer Research Inc.

NV
NANCY V.
Eaton, CO
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Excellent Service Once Again
I drove my Tahoe to Jay's for an oil change and diagnostic for a possible starter problem. Jay's offered a loaner car, but instead I opted to have someone drive me home, which they did. By the end of the day, the oil change had been done, and Jay's had tested my Tahoe for the suspected mechanical problem. Nothing was found, so Jay's ethically did not install a starter nor did they charge me for the diagnostics. If the problem continues, I will simply return to Jay's for more examination. Jay's Automotive consists of a group of honest and knowledgeable professionals. I recommend them highly.

MM
MARTHA M.
Eaton, CO
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Local friendly good service
I’ve always felt I had good service friendly and helpful

JW
Jimmy W.
Ault, CO
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jimmy said the experience was wonderful.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Ault, CO
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
James said they helped him out on an issue with one of his wheels and they gave him a discount.
This review was collected via phone interview by Customer Research Inc.

MD
Monica D.
Vinton, IA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
Saved the day
I'm from Iowa n had just a some problem with the plate that is above the muffler. A friend suggested for us to go there. What a wonderful place. They got me in right away n within minutes had it fixed n we were on our way. They were friendly and very friendly. They had coffee for us n a very comfortable lounge area. No more worries and now we can enjoy the rest of our trip. You guys are Awesome! Thank you so much.

KI
Kendall I.
Greeley, CO
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Kendall said the customer service was very good. The employees handled everything that needed to be done and everything was great.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Greeley, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Trustworthy!
Friendly, courteous and reliable, these people will take good care of your vehicles and you. They work with your time schedule and provide shuttle service if needed.

We have relied on Jay's for quite some time and feel their prices are reasonable, which
in this day and age is worth mentioning!!!

MW
Mitch W.
Greeley, CO
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Mitch said the business is honest and up front about what they are doing. They tell their customers what needs to be done as well as what has been done to their vehicles and they do not change what is originally quoted.
This review was collected via phone interview by Customer Research Inc.

MS
maxine and don s.
Greeley, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
The Best
Courteous, friendly, reliable and trustworthy. These folks get the job done right and in
a timely fashion. Refreshing in this day and age to find people that take care of their customers needs.
I

KW
Kaleb W.
Nunn, CO
Volkswagen Jetta Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Kaleb said the service was expensive but good.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
Eaton, CO
Cadillac Escalade EXT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Tim said they do good work. Keep up the good work.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Windsor, CO
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Paul said this business is the best in the world. Jay is very pleasant to deal with. He gave him a ride to his home.
This review was collected via phone interview by Customer Research Inc.

DH
Derek H.
Eaton, CO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Derek said the staff were on time and everything else was professional.
This review was collected via phone interview by Customer Research Inc.

MS
Marilee S.
Eaton, CO
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Marilee said they treated her the best, with the best care, and they were knowledgeable.
This review was collected via phone interview by Customer Research Inc.

TS
Todd S.
Eaton, CO
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Todd said this facility is reasonably priced and they get the job done quickly.
This review was collected via phone interview by Customer Research Inc.

CS
Chance S.
Eaton, CO
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Chance said they did a great job and they did everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

FJ
Fay J.
Pierce, CO
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Fay said the business has always been good to her.
This review was collected via phone interview by Customer Research Inc.