Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

408 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 8 days ago

Reviews


BB
BILL B.
Eaton, CO
Subaru Outback (Natl)
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017
It has been resolve
The issues was resolve

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2017
Service
The handling of the billing was not up to expectations. The bill reflects a charge of a front wheel alignment. I called because the car is an all wheel drive and asked why all were not done. The response from the person on the phone was we did not even do a wheel alignment. I asked then why was I charged. The response was they will get back to us tomorrow.
Amy W. from Jay's Automotive responded on 10/25/2017

We apologize for the miscommunication. Please call us and we will make this right. 

The Team at Jay's Automotive

JT
Joyce T.
Eaton, CO
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joyce said she was very satisfied with the courteous and efficient service of the staff at this business.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Greeley, CO
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Mary said she has had a good experience twice.
This review was collected via phone interview by Customer Research Inc.

CR
Carey R.
Eaton, CO
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Carey said everything was great but her brakes are still squeaking a little bit.
This review was collected via phone interview by Customer Research Inc.

DK
Dick K.
Pierce, CO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Dick said the mechanics are pretty sharp. He has known Jay for many years, and Jay is the only one he goes to.
This review was collected via phone interview by Customer Research Inc.

MN
Marry N.
Ault, CO
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Marry said ever since she bought her vehicle, she has taken it to this business. The employees are very nice, courteous, and speedy.
This review was collected via phone interview by Customer Research Inc.

TM
Tara M.
Greeley, CO
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Tara said the customer service and everything was good. The employees did a good job.
This review was collected via phone interview by Customer Research Inc.

JD
Jack D.
Eaton, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Highly Recommend
Independently owned and operated. You can depend on them! Totally! The best in service technicians, plus service, even a shuttle service! So convenient! Business environment, friendly folks, they will take care of your needs. They are like a group of friends. Go see these guys, you’ll like ‘em! Especially what they do for you!

RN
Ron N.
Eaton, CO
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Ron said he was given an initial estimate of $510 and after the service was completed, ended with a total of $519. He informed the business of his affiliation with AAA and was told he would be given a discount for it but didn't see anything about the discount on the receipt.
This review was collected via phone interview by Customer Research Inc.
Amy W. from Jay's Automotive responded on 06/08/2018

Ron, we apologize for any miscommunication. Please call us when you have time so we can resolve this issue. WellWmake it right with you. Thank you for your business.

The Team at Jay's Automotive

LQ
Lane Q.
New Raymer, CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Lane said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Damian H.
Nunn, CO
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Damian said the staff were quick and efficient.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Eaton, CO
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Mike said the service went as expected.
This review was collected via phone interview by Customer Research Inc.

SD
Stacy D.
Eaton, CO
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Stacy said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

JU
Jeff U.
Eaton, CO
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jeff said the staff at this business checked his entire vehicle and made sure the problem they told him about was actually the problem.
This review was collected via phone interview by Customer Research Inc.

MN
Matt N.
Eaton, CO
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Spoke with Lace. She said the facility provided great in and out service. The staff was friendly.
This review was collected via phone interview by Customer Research Inc.

EP
Esther P.
Eaton, CO
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Kathy. She said it was easy to make an appointment, and the service was very timely.
This review was collected via phone interview by Customer Research Inc.

TC
Trudy C.
Pierce, CO
Volkswagen Eos
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Trudy said Jason was nice and helpful. He also provided vehicle rental while the service was being performed.
This review was collected via phone interview by Customer Research Inc.

AA
Alicia A.
Denver, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Best place in the business!!!
There have been many times where I have been scammed when getting my car fixed. The guys at Jay's are always honest, do a great job, and give me the best price. I won't take my car anywhere else! Thank you, Jay's!!

JB
Jim B.
Greeley, CO
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Jim said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Littleton, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Nothing better than Jay's!!!
Knowledgable, competent employees. Helpful in so many ways. Repairs done well. Automobiles are checked for other concerns or repairs needed, which I appreciate. Thank you Jay for trustworthy employees. I will be back!