Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

456 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 7 days ago

Reviews


BB
BILL B.
Eaton, CO
Subaru Outback (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017
It has been resolve
The issues was resolve

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2017
Service
The handling of the billing was not up to expectations. The bill reflects a charge of a front wheel alignment. I called because the car is an all wheel drive and asked why all were not done. The response from the person on the phone was we did not even do a wheel alignment. I asked then why was I charged. The response was they will get back to us tomorrow.
Amy W. from Jay's Automotive responded on 10/25/2017

We apologize for the miscommunication. Please call us and we will make this right. 

The Team at Jay's Automotive

KS
Kaycie S.
Eaton, CO
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Kaycie said the staff is courteous, thorough, and informative. She found them genuine and she trusts them.
This review was collected via phone interview by Customer Research Inc.

PG
Peter G.
Eaton, CO
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Peter said the staff was responsive and the service was accurate and efficient.
This review was collected via phone interview by Customer Research Inc.

CW
CAROL W.
Eaton, CO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Many years of great service
We've been customers of Jay's Auto since the company opened in 2008. And while I no longer live in the area, my son still does, and recently had problems with his vehicle. Jay's continues to provide top-notch service with integrity and a personal touch. I'm grateful they still can take care of my family members.

KM
KAREN M.
Ault, CO
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Fair, honest, good work.
So happy to have discovered Jays! Friendly, kind, trustworthy people!

Verified Customer
Eaton, CO
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great service
They are very friendly. They always look the car over looking at you ask them to look at and letting you know what might be problems in the future. They always give you an estimate up front, prioritizing what needs done and what can be done later.

DT
Danielle T.
Eaton, CO
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Danielle said the staff at this business were extremely helpful, and they fixed everything that needed to be fixed with her vehicle.
This review was collected via phone interview by Customer Research Inc.

EM
Ed M.
Eaton, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Satisfied customer
Just had our first encounter with Jay's Automotive. Oil change and check over on our Chevy pickup. Nice shop, friendly staff, fair price, good quality work. Done on time as promised. Honest, efficient service. Will recommend to friends and family! Thanks!

CK
CAMI K.
Eaton, CO
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Outstanding Service
Outstanding service, knowledgeable staff, friendly technicians, and overall superior quality workmanship. Every time.

RF
Robert F.
Ault, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Robert said they are the best and they're terrific and they do a good job.
This review was collected via phone interview by Customer Research Inc.

HL
Harley L.
Eaton, CO
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Harley said the staff was courteous and the service was very good.
This review was collected via phone interview by Customer Research Inc.

MW
Mitch W.
Greeley, CO
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Mitch said the business did a good job communicating, was very good and they explained everything.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Eaton, CO
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Bill said the business diagnosed the problem quickly. They are very professional and efficient.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Milliken, CO
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Chris said they treat him well. That's why he goes back to them.
This review was collected via phone interview by Customer Research Inc.

BB
BEN B.
Eaton, CO
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Oil change and check engine light
Jay's has great customer service and are always helpful.

JS
JEFF S.
Ault, CO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Professional, Personable and Trustworthy
It's not hard to find superlative words to describe my experiences with the people at Jay's Automotive. Quality proactive automotive care is admittedly expensive but emergency reactive care is more so in many ways. I have found a reliable quality team at Jay's to meet all my automotive service needs. They flat out take care of my vehicles in a proactive way so that I am never blindsided by unexpected expenses and surprise mechanical issues. I service my new cars and my old cars there. The prices are fair and the work is of the highest caliber. I recommend you talk to the front desk team and listen to them. If you need to talk to their mechanics, just ask them. They will take you through a careful analysis of what you need , why you need it and what different alternatives exist for your situation. I never feel pressured by this organization but I always feel grateful that they are in business near me. Thanks Jason, Carson, Jay and your whole team.

RA
Rick A.
Briggsdale, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Rick said the staff took real good care of him, and he will definitely go back.
This review was collected via phone interview by Customer Research Inc.

LW
Leonard W.
Grover, CO
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Leonard said he's been well satisfied with everything the staff did for him.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Eaton, CO
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Ed said he was satisfied with the service. The employees did a good job. It took a little extra time to find the right parts.
This review was collected via phone interview by Customer Research Inc.

DN
Dawson N.
Eaton, CO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Dawson said the staff treat his family with respect. The staff is always kind and the service is good.
This review was collected via phone interview by Customer Research Inc.