Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

486 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


BB
BILL B.
Eaton, CO
Subaru Outback (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2017
It has been resolve
The issues was resolve

Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2017
Service
The handling of the billing was not up to expectations. The bill reflects a charge of a front wheel alignment. I called because the car is an all wheel drive and asked why all were not done. The response from the person on the phone was we did not even do a wheel alignment. I asked then why was I charged. The response was they will get back to us tomorrow.
Amy W. from Jay's Automotive responded on 10/25/2017

We apologize for the miscommunication. Please call us and we will make this right. 

The Team at Jay's Automotive

RK
RITA K.
Ault, CO
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
8 years as customers.
Jay's has always had excellent communication, timely completion and overall intergrity.

JP
JEREMY P.
Eaton, CO
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
We love Jays automotive
Carson at Jays is awesome!!

PK
Paul K.
Eaton, CO
Audi allroad
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Paul said that he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

AD
Alyssa D.
Eaton, CO
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Alyssa said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

LW
Leonard W.
Grover, CO
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Leonard said he was very satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.

CC
CECILY C.
Eaton, CO
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Great service!
Very reliable, courteous, honest and appointments can be scheduled within a short time of your request.

TK
Twila K.
Eaton, CO
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Twila said that the place treated her well and everything was fine.
This review was collected via phone interview by Customer Research Inc.

DS
DON S.
Greeley, CO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Reliable
Always professional, friendly and most important do a great job in fixing it!

GS
Gerald S.
Eaton, CO
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Gerald said he thought they were honest, easy to work with and they were truthful. He is going to do business with them on a regular basis now.
This review was collected via phone interview by Customer Research Inc.

MO
Mark O.
Eaton, CO
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Mark said that the place works with him and explains everything well.
This review was collected via phone interview by Customer Research Inc.

WF
WADE F.
Ault, CO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Trustworthy!!!
All I ever have to do is call. These guys go above and beyond for me!! I would never take our vehicles anywhere else.

Verified Customer
Eaton, CO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Friendly, Knowledgeable & Honest
Having managed an independent repair shop and now a 600+ Unit Fleet, I have worked with great Mechanics for years, and also understand the “behind the scenes” world of the automotive repair industry. I know you just want to take your vehicle to someone competent, honest and friendly. Great news: Jay’s Automotive is one of the very few (trust me) places that you can truly trust and rely on! Not only are their service staff and mechanics outstanding, but they also believe in using the same high quality parts and products that I personally prefer and sold my clients. They don’t perform unnecessary repairs, and do their utmost to provide you with the highest quality and value. Now, as a customer, you have to understand that if you want the best repair, you have to use high quality parts. And, a private business is in business to make money, not to break even or lose money. I can assure you that this is all possible while still maintaining your ethics and integrity, which Jay’s does. After years of basically having my own private mechanic, it was hard to find a repair shop that met my standards. Jay’s Automotive exceeds them.
They are, quite simply, exceptional. Thank you Jay’s, for using the latest technology and combining that with honest and highly competent service!

KR
KEITH R.
Eaton, CO
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
as always
Another pleasant experience at Jays. This trip, only diagnostic and analysis with minor service, at no charge. Can't imagine better customer service.

ML
MARILYN L.
Ault, CO
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Outstanding service
The service is outstanding. They go the extra mile to satisfy the customer.

CM
CYNTHIA M.
Ault, CO
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Reliable
This place is honest and reliable, I will not take any of my cars anywhere else. I'm lucky to have found this place. Great customer service.

Keep up the good work.

DB
DEBBIE B.
Eaton, CO
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Great service
I take my vehicle here for service because they are friendly, they take time to explain, and they guarantee their work

Verified Customer
Eaton, CO
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
98 Jeep
You guys are AWESOME!! Whenever we take the jeep to your shop it gets fixed in a very timely matter, and at a very reasonable price. Thank you.

RK
Ron K.
Ault, CO
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Ron said this business always responds quickly and correctly.
This review was collected via phone interview by Customer Research Inc.

CP
Canaan P.
Ault, CO
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Canaan said he had to take his vehicle back because his steering is still super loose, but they can't prove this was caused from the accident. Canaan stated his steering was super tight before the accident.
This review was collected via phone interview by Customer Research Inc.