Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

511 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
96% Would Recommend
76% Business Response
Latest Review about 18 hours ago

Reviews


Verified Customer
Madison, WI
Toyota Prius
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/08/2019
Not a great experience
I’ve been looking for a small, locally owned shop to bring my cars to since my last mechanic retired. I stopped in last weekend and made an appt to get my tires swapped and hoped to start an ongoing relationship.

I came in for my appt and they did not appear to be expecting me, and informed me that it would be done around 11:30 am when I was told initially 9am. This totally screwed up my day. I was told I could reschedule but at that point I wanted to make sure my car was safe and get the old tires removed.

I was a bit thrown off about how to rearrange my work schedule but still very nice about the whole thing but the person helping me seemed annoyed with me, wasn’t very nice and made me feel like I somehow inconvenienced THEM. While I waited, she was in the back laughing with another employee and it just seemed unprofessional.

Ultimately, I thought there would be some small gesture for the mix up just to show they value my business. They noted my headlight was out and if it were my business, I would have swapped that out or offered a discount to come back and get that taken care of.

Verified Customer
Middleton, WI
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/01/2019
.
.....
Rick G., President from Genins Autocare responded on 05/01/2019

Hi 
I can see you replied 'NO' to Would you recommend Genin's?
Could you share your reason for this reply, please?
Thank you

Rick T Genin
President
608-238-1088

BB
Ben B.
Madison, WI
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2019
Thanks Rick!
I appreciate Rick reaching out to me to resolve my complaint. He issued me a partial refund which brought the service cost in line with my expectations. Many thanks. I will be sure to get an estimate of all work to be done in the future to avoid surprises when it comes time to pay.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/31/2019
Air filter upsell is a rip-off
I think the customer service and the quality of the work done was very good, but the prices are way too high. I had taken my car in for an oil change, and got a call in the middle of the day suggesting I get my engine and cabin air filters replaced, which I agreed to because it had been a while. However, after seeing the bill, I realized they dramatically marked up the parts (over double the cost of the exact parts from NAPA) and labor costs ($54) of the air filter work. I can easily do that kind of work myself, and would have had I known they charge such ridiculous prices for it. Now I don't think I can trust this shop. There are several other good repair shops in the area so I won't be back.
Rick G., President from Genins Autocare responded on 04/03/2019

Ben
Thanks for taking my call 4/2 @ 11:56 am. We reached an agreeable refund amount.
I hope you are more satisfied with your overall service experience at Genins
Thank you

Rick T Genin
President
608-238-1088
Rick G., President from Genins Autocare responded on 04/08/2019

Ben
If you do not mind I am sendinf a 'Rescore' survey.
If you feel you can now Score Genin's with a 4 out 5 positive please rescore it.
If not just discard the survey.
Thank you

Rick T Genin
President
608-238-1088
Rick G., President from Genins Autocare responded on 04/15/2019

Thank you

Rick T Genin
President
608-238-1088

AC
Ayana C.
Madison, WI
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/01/2019
New to Madison from nyc with car trouble
So my car won’t start after leaving work on a cold night figured I would’ve needed a jumpstart call my insurance for road Side assistance. Let’s just say they won’t helpful I Uber home after jumpstaring failed and found myself on google looking at reviews and auto shops in the Madison areas not to far from where I work or live. I called one shop that also had pretty decent reviews but they told me they wasn’t able to fit me in till Thursday which would’ve been 4 days later so of course my reply was is that the best you can do because that’s not going to work for me. My second call was to Genins who give me a two Truck number after jumpstarting fail to make plans to get it to their location. So Tuesday around 11:15am I believe the two tuck took my car from the location in which it was stall to Genins which mind you I called and let them know my car was on the way and give them permission to diagnose and let me know the next step. My car got their and no one contacted me to let me know what was happening I may have call about twice that same day to be told my car wasn’t looked at yet at this point 24hr had went by and I called and had to explain how unprofessional it was that they had my car for 24hr and know one contacted me.I was doing all the calling and I need to know what was going on ASAP because I’ve been ubering to and from work and that was costly. I’m not well vers in cars but I do come from a family of mechanics and know it doesn’t take 24 for a shop to tell you what’s wrong with a vehicle. I got my dad involved because I really couldn’t explain to him what was going on so I had them explain to him after 24 hours all my car needed was a fuse to be changed and a battery recharge. Then I figured they already had the car 24 plus hours why not do an oil change since I’m due for one. I ask if someone could have dropped my car off where I work that way I didn’t have to leave work to pick it up they was nice to do so but when I got in the car my lights to the radio display wasn’t turning on I then waved down the person dropping the car off to ask if he noticed it his response was no but you can call the shop and let them know. At this point I’m just about overly frustrated and was like I’m deal with this tomorrow. To my surprise got to parking my car and my coworker noticed one of the brake light was out. Can someone say frustrating! Called the shop back today to let them know her first response was someone drove behind your car when it was being drop off they would’ve noticed it helloooooo someone also drove my car and didn’t realize my radio display wasn’t lightning up. They told me they could come to where they drop off the car which is my place of employment to look at it but unfortunately I was able to allow that to happen so tomorrow I’m going to take my to the shop so they can let me know if the Lightbulb need to be changed. Mind you I already paid about $229 to have my car Diagnosed,oil change and to recharge the battery. Just about over this let’s see what happens tomorrow!
Rick G., President from Genins Autocare responded on 03/04/2019

Ayana
Thank you for taking my call today 2/4 at 9:44 AM. 
I appreciate your taking the time to go over the events of your service at Genin's.
As I explained a dead vehicle, referred to our Tower, is only placed on the repair schedule once the vehicle is physically here. With this extreme winter this year there have been times that took days.
You make a lot of valid points and I appreciate that. I will use them for more Employee Training.
There is a certain awkwardness about 'first time' service and repairs similar to a 'First Date', I still believe a business relationship can be successful. 
I called today to apologize and rectify the situation.
You remain dissatisfied so we simple go forward, agreeing to disagree.
Thank you

Rick T Genin
President
608-238-1088

MM
Mike M.
Madison, WI
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2019
good follow up service by owner
Had a few concerns about length of time it took to get a tire repaired. Owner was prompt in following up on my concerns, and hopefully discussed improving the somewhat lacking communication I received in the shop with his staff.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/30/2019
Long wait for a tire check
Even though I purchased my set of tires at Genin's, and even though I made an appointment a day before dropping in, I found the wait to check a tire's slow leak a bit ridiculous. I was at a nearby coffeeshop almost two and a half hours for the tire plug/remounting.

When I got the text that the car was ready, and went in to pay the bill, I asked what problems they found with the tire. The person working said "I don't know. They didn't tell me. That'll be $40." Not exactly friendly customer service...I will probably take my car to the dealer next time, and buy my tires elsewhere.
Rick G., President from Genins Autocare responded on 01/31/2019

Mike
I appreciate your taking the time to let me know your thoughts.
I apologize for the inconvenience. We realize the value of eveyone's time. Winter tire repairs require the tire and rim to warm up.
I understand you are dissatified but the repair completed properly is the goal. How much time it takes varies.
Thank you

Rick T Genin
President
608-238-1088

DC
Debaditya (Dave) C.
Madison, WI
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2019
Updating review based on response
This is an improved review as I am impressed by the response from the president of Genin's autocare to my previous review. This is a person who takes feedback seriously and engage his customers.
I admit I was being flippant about the cost of a synthetic oil change. While $100 is on the pricier side for this, it is not outrageously overpriced, and possibly justified given the reputation and location of the establishment.
I am still skeptical about the justification of the "recommended service" fiasco. However, I will let it go and hope such incidents are avoided in future.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2019
Felt like they attempted to rip me off
Went for an oil change. I was charged $100 which seemed on the higher side for something so trivial, but I decided to give them the benefit of doubt as I was told that the oil is pretty expensive (this costs $40 at a Toyota service center but I decided to get it done here anyway as the weather was bad). After the service, they said that a complimentary inspection has been performed and that I need to change my air filter and license plate bulbs. This is clear bullshit as I got those done from Genin's about 5 weeks back (the person. I am disappointed at this behavior as this was an honest mistake (which calls into question the mechanic's competence) or an attempt to rip me off. Either way, you have lost a customer who takes loyalty seriously.
Rick G., President from Genins Autocare responded on 02/01/2019

Hi Dave
Thank you for taking the time to do a review.
More so "Thanks" for taking my call yesterday. I understand the $100 charge seemed high at the time but know you know that was for synthetic motor oil, it's is more costly. You also know 'Toyota' will not do synthetic for $40.00.
We also went over that the "Recommended Service" still on the Invoice was simply human error, as by oversite, it was not removed, thus making it look as if it was being recommended a second time.
I would apprecaite your taking the time to re-review our service.
We are very proud of the service we provide. And our long standing reputation.
We appreciate your business.
Thank you

Rick T Genin
President
608-238-1088

KG
Kimberly G.
Madison, WI
Buick Encore
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/26/2019
Crooked
I am very unhappy with the service I got from them . I was referred there by my uncle. While removing the valve cover of the engine, they broke a coil wire. They then wanted to charge me 300.00 for a new coil pack. I did not brake it they did , so why should I have to incur the charge to fix it. I will never give them my business again. I now still have to replace the coil pack along with spark plugs. It still cost me close to 700.00 for the work they did or didn't do. Not happy at all.
Rick G., President from Genins Autocare responded on 01/30/2019

Kimberly
As I explained in our phone conversation 1-30 @ 8:30 am. The coil pack became an issue during the repair. Similar to a plumber replacing a faucet and a problem occuring with the water pipe, the pipe is yours, the repair is needed and you would be responsible.
No one likes spending money on repairs.
I appreciate your taking my call.
I apologize we were not able to meet your expectations.
Thank you

Rick T Genin
President
608-238-1088

AS
Allan S.
Madison, WI
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2018
Christmas Eve emergency
Genin's got me in on Christmas Eve, very nice to do so, wasn't able to fix my tire, but put on my spare to get me through the holiday OK.
Rick G., President from Genins Autocare responded on 01/22/2019

Allan
Glad we could help out.
We appreciate your business.
Thank you

Rick T Genin
President
608-238-1088

RH
Robert H.
Madison, WI
Audi Q5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/08/2018
Service on my Audi Q5
I brought my car in for it's 80,000 mile service. When I brought it in, I asked that it be filled with the highest octane gas. No gas was added. Moreover, the symbol on my dash indicated that tire pressure was low remained on.

This is not very acceptable.

Robert Haveman

Verified Customer
Sun Prairie, WI
Toyota Corolla
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/07/2018
Awful Diagnostic
The diagnostic run on my car was absolutely false, and I feel as though I avoided a major scam. The technician said I had bad dry rot on all 4 tires and only needed my left front bearing redone. After taking it elsewhere, I found out that my tires were in fine shape and that not one but both front bearings needed to be done. In addition, the original quote for the one front bearing and tires was ludicrously high compared to other places. I will never go here again and I’ll be sure to tell people to do so as well.

KS
Kathryn S.
Madison, WI
Honda Civic Sdn
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/05/2018
Scam- Please do not go here.
I took my car here and made it very clear all I wanted done was to screw my engine splash guard back up and they said no problem. When I dropped it off the girl wrote an estimate for $50 and I told her I would not spend that much to get it bolted back up and she said they put that down for everyone. They called me and said they could not screw it back up and it needed to be replaced with an estimate of $418. I informed them not to do anything with the car. When I went to pick it up they had a bill for $60 for labor and parts. When I asked the guy at the counter he could not tell me why it was $60 and got someone else. When I asked that lady she explained in detail what was wrong with my car but could not tell me exactly why I owed $60. After asking 6 to 10 times I finally was told it was for diagnostics testing, which I did not ask for or do I think they actually did because I know I have codes issues that would pop up. She then went on the tell me its for the 20 minutes the mechanic looked at it and then gave me a guilt treatment about how you guys have to pay your mechanics. Doing the math your mechanics must get paid really well if they charge $60 for every 20 minutes because that adds up to $180 an hour and I was also charged $5 for parts, which they told me they did not do anything...so I don't know where the parts comes into play. She also told me I would have to get a whole kit because they do not sell the part separately. Finally they said they would look for a used part and let me know if they find one. They said if they didn't that I could settle my bill over the phone. Four days later, I got a text 4 days later saying they never found the part.

I personally found the part for $10 on the internet and a whole kit for $60 so either they really didn't look that hard or they were going to charge me 3 times the price and make me pay a large amount for labor because she explained to me with 2 guys it takes 15 minutes to replace. When I explained this to the guy on the phone he dropped the price from $60 to $30 saying it was for diagnostics test (like I said earlier I know they did not do or did I ask for it). I explained to this guy what I wrote in here and stated that I would not be paying him $30, the most I would pay for this awful situation is $10. I have a feeling they dropped the price because I knew they were scamming me. I even spoke to a lawyer friend who told me I am not responsible to pay for any services I did not ask for and I refuse to pay this absurd cost to a place that even told me that they did not do what I asked. I rarely post reviews by I was told by many I should let people know in case they scam other people. I would not recommend this place to anyone. The only good part of this experience was that the staff was nice when they were explaining to me that they are charging me for not fixing my car.
Rick G., President from Genins Autocare responded on 03/06/2018

Kathryn
I apologize for all the difficulty you experienced here. A full refund will be in the mail today. If you are not satified with our service I certainly do not want or deserve your payment.
This definitely is not the norm here at Genin's. The proof is in our 95.8%  RECOMMENDATION RATE.
Thank you for taking the time to send your review. It we be discussed with staff at our next Shop service meeting.
Thank you

Rick T Genin
President
608-238-1088

CH
Cody H.
Madison, WI
Honda Accord Sdn
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/09/2018
Couldn't Afford Service
I heard a wonderful review from the mouth of a friend, so I brought in my 2003 Honda Accord with high hopes of getting a recent engine oil leak checked out. Informed them that I've been driving over a year without power steering due to a leak in the power steering line. Dropped my car off at 8am and was asked when I'd like to pickup - agreed that end of day (5pm) was fine. No call all day; I call them at 5pm to ask about the status - they didn't get to it. 11am the next day I'm given confirmation that the power steering has a severe leak and is "spraying" everywhere. Was told they could not diagnose the engine oil leak until they degrease from the power steering fluid and replace the whole power steering system for $850. They estimated that the engine oil repair could bring the total to a couple thousand $. We agreed it was not worth proceeding with repairs, so I picked it up later that day for $70. I'm a little disappointed they couldn't diagnose the engine oil leak. They could have left the p/s empty and dry, and I feel with a little of the extra effort I heard about it should have been possible to diagnose where the oil leak was coming from. It's a busy season but I felt like I didn't get excellent service.

AS
Andrew S.
Madison, WI
Honda Accord Cpe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/04/2017
Charged $200 for (?) safety check that I didn't ask for
I brought my car in to have the gas tank/lines looked at. I called on the phone and told the lady I was speaking to that my car has been leaking gas and I wanted to bring it in to have it looked at. I dropped my car off at roughly 11am on Wednesday 11/1/17. She told me she would give me a text or a call sometime later in the day before any work was done on my car (which gave me the impression I would not be charged until I was given notice of the work to be done.) I didn't receive a call that day, I received a call late (~4pm) Thursday telling me (in more words) that my car was not worth the repairs to the gas tank, and they had taken a look and the leak was in the gas tank itself. She also mentioned that they had done a "general safety inspection", but made NO mention that I would have been charged additionally for this service. I was frustrated at the time of transaction, however I was not going to argue with the front desk clerk about the charges as he most likely was not involved in these charges. So, I decided to wait and give a call to discuss the matter with a manager, however they are not staffed on the weekends. I plan to call in Monday to discuss the matter.

In fewer words, I'm very frustrated by the fact I brought my car in stating specifically I wanted the gas tank and/or lines looked at to determine where the leak was coming from. While that service was done, there was also the additional service of: checking my trans fluid, checking my belts, checking "exhaust from cat to rear of vehicle", checking my battery, checking my coolant, as well as a $109.99 "General Safety Inspection/Buyers Inspection" (which I did not request). This inspection consisted of "checking all fluids, tire wear and condition, checking front end parts, brakes, under car visual and operation of basic lights and instruments. Check tire pressure." I'm very frustrated that I was charged $110 for services that anyone with basic car knowledge could perform, ESPECIALLY when I didn't request this service be performed.

On a slightly unrelated note, I was charged $13.75 for "Parts", when no work was done to my vehicle. When I asked what these parts consisted of, as I had no work done to my car, the response was "anything from the soap to wash our hands to the gloves we wear while we work.". The fact I was charged nearly $14 for gloves and soap for A SINGLE day of my vehicle being in the shop is a bit ridiculous. To my eyes, it seems that the employees may need to focus on not being so wasteful if they're using $14/day/vehicle of supplies that's in the shop BEFORE any work is being done.

All in all, I plan to discuss this with the service manager at the store on Monday and request a refund of the "General Safety Inspection/Buyers Inspection" as I was given no notice that this service would be performed, I was given no opportunity to request this service be not performed. I will gladly pay the $61.86 for "ck fuel leak??..." section, as this was (more or less) the work I requested be done, and even the (seemingly high) $13.75 for parts. But I would very much appreciate the $109.99 refunded to my account, as to be quite frank, I feel as if I've been stolen from in this service check.
Rick G., President from Genins Autocare responded on 11/05/2017

Good morning Andrew
I appreciate your taking the time to give us your opinion of your service experience at Genin's Autocare.
In your review you have stated you would like to "request at refund" please contact me. And let me know the exact dollar of refund you would like to resolve this miscommunication.
Text, call or email the dollar amount, my contact information is below.
Please also confirm your mail address is correct on your Invoice as any refunds are made by business check.

Thank you

Rick T Genin
608-444-0509
Owner
GENIN'S AUTOCARE
3505 University Avenue
Madison, Wisconsin 53705-2140
608-238-1088 Main
608-238-1770 Service
busymo@aol.com

Rick T Genin
President
608-238-1088

CW
Celia W.
Madison, WI
Oldsmobile Bravada
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/11/2017
Way overpriced
I took my truck here to get it diagnosed, they charged me $200 for a diagnosis. Which is about $100 over standard, and their diagnosis was exactly what I told them it would be. I also was not allowed to watch my vehicle get worked on, which is absurd.
They gave me a quote for the fix which was over priced too. I ended up taking it to zimbrick which would of disgnosed it for $120, and fixed it for over $30 cheaper.
Moral of the story, don't take your vehicle here unless you want to over pay.
Rick G., President from Genins Autocare responded on 06/16/2017

Celia
Thanks for taking the time to reply.
Thank you

Rick T Genin
President
608-238-1088

DW
Dongning W.
Madison, WI
Lexus IS 250
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2017
Happy with the result, but not the price
Several issues were solved, and so far the car is running well. Only thing is that I checked the price of the part they used. They seems to be overpriced a lot. For example, the tires, Cooper CS5 Ultra Touring 225/45/17 with part number 9000020870 cost only 97 on amazon, and below $110 everywhere I checked. They charged $140 each. Also I was told the wheel bearing is Lexus specific and no other replacement available, and it costs $500. Later I searched around and found many options available between 100~200. I have no problem paying whatever the labor cost is. But cheating on the parts destroyed my trust completely.

PB
Peter B.
Madison, WI
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2017 Category: Service
Peter said he went to the business to have a flat tire repaired. It was a little expensive.
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 04/17/2017

Peter
We appreciate your business.
Thank you!

Rick

Rick T Genin
President
608-238-1088

JM
John M.
Schaumburg, IL
Ford Ranger
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/15/2017 Category: Service
John said he took his vehicle into the business to get a brake check performed on his vehicle. He said he feels they overcharged him for a brake check. Due to this he would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 03/17/2017

John
I appreciate you taking the time to respond.
The cost cost of your 4 wheel brake inspection was $49.99 and is totally refundedable within 30 days if the needed brake repairs are complete at Genin's.
Thank you

Rick T Genin
President
608-238-1088

LM
Lindsay M.
Madison, WI
Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/10/2016
Never again.
Did not want to honor my warranty, and why a part broke in 16 months that lasted 10 years the first time I'll never know. Took apart my car before I could approve the repairs. Prices for repairs are 40% higher than another shop quoted me for the same thing. Had to watch every move and make sure they weren't charging me for things (again) that were under warranty from the first time.
Rick G., President from Genins Autocare responded on 10/11/2016

Lindsay
First and foremost Thank You for taking the time to write us a review. We all live busy, fast paced lives so your willingness to give us your opinion is greatly appreciated.
It is a very interesting review which we will discuss at our next employee meeting.
My first comment would be to your statement “Did not want to honor my warranty” I am the owner of Genin’s, the morning you dropped your vehicle for repairs, I could not find the first repair in the system because you omitted to tell me that that repair was under the last name Hastings Inv # 154503.
As stated on your Invoice # 160231 CATALYTIC CONVERTER remove & replace $0.00
Followed by the line that states - Labor for Converter is covered under warranty/24 mos/24K miles dated from original repair date of 12/18/2014.
The services and repairs preformed on your vehicle at a cost of $306.79 were only the repairs authorized by you.
You never mentioned the Loaner vehicle made available to you, Free of Charge.

This is an inaccurate review of my Staff's and my business's efforts in your vehicle repair.

Thank you

Rick T Genin
Owner
608-444-0509
608-238-1088


EL
Eric L.
Middleton, WI
Mercury Sable
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/03/2016
Expensive, poor service
Way over priced, rude about having your car there (must be moved in less than 24 hours). Will not return. Do not recommend.
Rick G., President from Genins Autocare responded on 06/06/2016

Thanks Eric
You are correct we still have not figured out how to service those unwilling to make proper vehicle repairs.

Thank you

Rick T Genin
President
608-238-1088

IS
Isabela S.
Madison, WI
Chevrolet Malibu
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/18/2016
still not fixed
I had to go back to the shop because the car wasn't repair properly the first time, was't charged for that but my car is still not fixed, i would say that with every visit I had more and more problems; i do not recommend this particular shop