Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

136 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


TB
Troy B.
Dale, TX
Pontiac Grand Prix
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/24/2017 Category: Service
Troy said he has had to take his vehicle back to this business twice in one month for service.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Austin, TX
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/25/2016 Category: Service
John said the employees at the business told him what issue he was having with his vehicle and would have charged him $1,300 for the part and labor for it but he went instead to a friend who looked at it and told him that the problem was not what the personnel at the facility told him it was but something else. The situation was fixed and for a much cheaper price.
This review was collected via phone interview by Customer Research Inc.

JB
Jake B.
Austin, TX
Jeep Wrangler
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/19/2016 Category: Service
Jake said the business took a long time for the repair work and he asked them to look at the exhaust because it was rattling but they did not check it.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Hessisch Oldendorf, NDS
GMC Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/25/2016 Category: Service
Ray said the service went really well. His one concern was his windshield seal was warped but the business said they did not do any work in that area.
This review was collected via phone interview by Customer Research Inc.

SG
Sharon G.
Austin, TX
Cadillac CTS
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/25/2016 Category: Service
Sharon said her overall experience with the business has been a good. Her last visit she went to them for an inspection. The employee who removed the inspection sticker removed some of the film coating that was protecting her windshield as well.
This review was collected via phone interview by Customer Research Inc.

AR
ARTHUR R.
Austin, TX
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2017
Great service
Friendly and professional service

OS
Octavio S.
Austin, TX
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2017 Category: Service
Octavio said it was pretty good, they did everything exactly as asked and he suggests they should have more staff. They are respectful, positive and easy to work with.
This review was collected via phone interview by Customer Research Inc.

MA
Meryam A.
Austin, TX
Mercedes-Benz E350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2017 Category: Service
Meryam said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SM
Sara M.
Austin, TX
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2017 Category: Service
Sara said she would recommend the business however their prices are a little high.
This review was collected via phone interview by Customer Research Inc.

IH
Ivan H.
Austin, TX
Chevrolet Silverado Classic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2017 Category: Service
Ivan said he would recommend them.
This review was collected via phone interview by Customer Research Inc.

MM
Matthew M.
San Marcos, TX
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2016 Category: Service
Matthew said service was very good and quick.
This review was collected via phone interview by Customer Research Inc.

AW
Austin W.
Austin, TX
Honda Accord
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2016 Category: Service
Austin said the business met his expectation and it was in a timely manner as well.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Austin, TX
Nissan Versa Note
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2016 Category: Service
James said this business had good service and they were quick. He had no problem with that. They could have more amenities in the waiting room.
This review was collected via phone interview by Customer Research Inc.

JS
Jesse S.
Austin, TX
Chevrolet Cavalier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2016 Category: Service
Jesse said the business gave him a wonderful experience and the manager was very nice. During the time the quote was given, he wished he had been given an alternative to a permanent fix for a temporary one.
This review was collected via phone interview by Customer Research Inc.

JB
Jarvis B.
Austin, TX
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2016 Category: Service
Jarvis said he had no problems with this business. They were okay.
This review was collected via phone interview by Customer Research Inc.

BF
Brandon F.
Texas
Dodge Charger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2016 Category: Service
Brandon said the business was nice to him.
This review was collected via phone interview by Customer Research Inc.

KP
Kelsie P.
Austin, TX
Nissan Juke
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016 Category: Service
Kelsie said she had an inspection done at this business. It was not bad but it was not above and beyond or anything. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

LT
Lonnie T.
Austin, TX
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2016 Category: Service
Lonnie said it took a long time. It was fixed eventually but it took a while and it was more expensive than he had thought it be.
This review was collected via phone interview by Customer Research Inc.

IG
Ian G.
Austin, TX
Chevrolet Sonic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2016 Category: Service
Spoke with Ian's father. He said Ian went to this business to get his vehicle inspected. He believes it went really well because Ian came back with no complaints. He was recommended to this facility by quite a few other people and would recommend them himself.
This review was collected via phone interview by Customer Research Inc.

KD
Kenneth D.
Austin, TX
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2016 Category: Service
Kenneth said he went to this business to get an inspection sticker. Even though it was a small job, they still provided great service and they were quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 136 in total