Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

600 Reviews

98% Would Recommend
Latest Review about 3 hours ago

Reviews


MP
Mark P.
Chesterfield, VA
Lexus ES 350
Verified Customer
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01/17/2017 Category: Service
Mark said his experience was great and they did a great job. This facility was referred to him by a dealership and they have been taking care of him ever since. They always seem to do a good job.
This review was collected via phone interview by Customer Research Inc.

HC
HAO C.
Lansdale, PA
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2017
Recommending Eurotune
Great shop - attentive technicians, detail oriented, skilled, and reasonable costs

MP
Michael P.
Richmond, VA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2017 Category: Service
Michael said they did a great job.
This review was collected via phone interview by Customer Research Inc.

GE
Gustavo E.
Midlothian, VA
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Gustavo said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.

DP
Derric P.
Richmond, VA
Cadillac Eldorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2017 Category: Service
Derric said he questions their prices but he appreciates what they did.
This review was collected via phone interview by Customer Research Inc.

DC
Derry C.
Richmond, VA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Derry said this business was nice and very informative about his vehicle.
This review was collected via phone interview by Customer Research Inc.

SD
Steve D.
Virginia
Jaguar XJ8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017 Category: Service
Steve said they do a good job and they take care of him and his vehicle. They ask questions to verify what needs to be done. They do not do any unnecessary work. They are honest.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Richmond, VA
BMW 330xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2017 Category: Service
Michael said he has been satisfied with the business and with Daniel. They replaced a pump, and they did not tell him the price. Daniel told him the price roughly, but he did not ask for approval. He has taken a few vehicles there and he has sent some of his friends there.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
Moseley, VA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2017
Vehicle maintenance
I can always depend on these guys to give me the right recommendations at a very reasonable cost. I would highly recommend vs going to the Land Rover dealership!

GW
Greg W.
Virginia
Jaguar XJ8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2017 Category: Service
Greg said the business did a pretty good job, but he has to take his vehicle back.
This review was collected via phone interview by Customer Research Inc.

AH
April H.
Colonial Heights, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2017
Eurotune was quick and efficient
Took my car in for inspection. They have always been accommodating and fair and honest

RA
Rami A.
Richmond, VA
BMW 525i
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/03/2017 Category: Service
Rami said he is still having problems with his vehicle, after having service work performed.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 01/04/2017

Mr Abughoush, we recommended ignition coils and spark plugs for your vehicle during your last visit which you declined. They are still needed and is the cause of your check engine light and vehicle misfires. As far as your water leaks is concerned, the water leak was repaired properly, but you have to allow the vehicle carpets to dry out for some time. The padding under the carpets can retain many gallons of water. If you have any more questions, please don't hesitate to call Dave or I. 

David Devereaux
Daniel Heindl
Owners
804-562-9381

MH
Margaret H.
Richmond, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2017
Excellent diagnosis of problem
Had odd set of lights go on, including check engine and some flashing thing. Nothing in the cars rule book was informative. EuroTune guys figured it out and said I could wait til January to have it fixed (but it does need fixing.). I'll do it in January!

RN
RICHARD N.
Richmond, VA
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2016
Oil Change and Brake system flush
Eurotune did a great job, on time and at a fair price. Thanks!

SS
STUART S.
Midlothian, VA
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2016
very friendly and quick
responded to me quickly got my car done in a day and they beat every estimate I got. Would highly recommend

WR
Wilcox R.
Chester, VA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016
Tyre replacement & front-end repair
Excellent service, customer and mechanical, as usual.

LA
Lenny A.
Richmond, VA
Mercedes-Benz CLK320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Lenny said he has used them many times and he would recommend them. They have done an excellent job every time.
This review was collected via phone interview by Customer Research Inc.

NJ
NICOLE J.
Chesterfield, VA
Mercedes-Benz 190E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2016
Best place i'very taken my Benz!
Everyone here is friendly and knowledgeable. They really took the time to seek out the exact causes of my car's problems. 10 out of 10 will recommend this business. It seems everyone here really cares about cars and is passionate about getting customers the correct care and parts. I felt my concerns were listened to and I was not rushed away. Prices are very fair.

JG
JARED G.
Richmond, VA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016
great customer service and good work
This is a great place to take your car for work done, perhaps a little pricey, but great work.

RI
Rafael I.
Richmond, VA
BMW 328xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2016 Category: Service
Rafael said his overall experience was good. They explained what would be done during the service.
This review was collected via phone interview by Customer Research Inc.