Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

601 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


RI
Rafael I.
Richmond, VA
BMW 328xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2016 Category: Service
Rafael said his overall experience was good. They explained what would be done during the service.
This review was collected via phone interview by Customer Research Inc.

GS
Gail S.
Richmond, VA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016 Category: Service
Gail said she sends them a lot of business. She appreciates them.
This review was collected via phone interview by Customer Research Inc.

RF
Richard F.
Richmond, VA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2016
Great place.
Eurotune has been taking care of my cars for the last 4 years and I've been very pleased with their service. They're very knowledgeable and quick.

JV
Janet V.
Midlothian, VA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016
Recent service
Great service always. Will always take my vehicles here. Honest & reliable.

GB
Geneva B.
Richmond, VA
Mercedes-Benz CLK55
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016 Category: Service
Geneva said she gets great service.
This review was collected via phone interview by Customer Research Inc.

RP
Ryan P.
Chesterfield, VA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016 Category: Service
Ryan said the business provided excellent service. They are friendly, prompt, and great. He will continue to use them.
This review was collected via phone interview by Customer Research Inc.

CY
Chris Y.
Midlothian, VA
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016 Category: Service
Chris said they performed the job well. The work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EA
Ed A.
Virginia
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016 Category: Service
Ed said his service was excellent.
This review was collected via phone interview by Customer Research Inc.

TB
Theodore B.
Moseley, VA
BMW 528i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/02/2016 Category: Service
Theodore said they are great. He also noted he would highly recommend them.
This review was collected via phone interview by Customer Research Inc.

EQ
Elias Q.
Virginia
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016 Category: Service
Elias said the got his vehicle diagnosed at this business.
This review was collected via phone interview by Customer Research Inc.

DJ
Dewayne J.
Virginia
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016 Category: Service
Dewayne said the prices are better than going to a dealership.
This review was collected via phone interview by Customer Research Inc.

CJ
CECELIA J.
Chesterfield, VA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016
EASY APPOINTMENTS AND GOOD SERVICE
GOOD CUSTOMER SERVICE, GOOD WORK DONE. ALSO, YOU DON'T ROB PEOPLE BLIND TO CHANGE A LIGHT BULB. THANKS.

SG
SARAH G.
Richmond, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2016
The people are very nice.
Service is great.

JL
Janice L.
Chesterfield, VA
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2016
Wonderful Customer Service
They do excellent work and the customer service is great. They really care about the customer, I started taking my car there about 3 months after they opened and have been happy with them every since

AG
ALFONSO G.
Richmond, VA
Lincoln LS
Verified Customer
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11/27/2016
Re: 2004 Lincoln
Greetings,
I am the owner of a 2004 Lincoln LS. I've had multiple problems with this vehicle. Its hard to find a good mechanic these days,and was trying to find a good repair shop! For some reason,iIwas drawn to this repair shop called Eurotune,and decided to stop and ask about having my vehicle serviced. At this time, I met Daniel. He took the vehicle into the shop,checked the diagnostics on the vehicle, and told me what needed to be fixed now,as well as what can wait until later. To make a long story short, I'm very thankful that i made the decision to choose Eurotune! The vehicle is running great! As a satisfied customer, I also brought my 1993 Ford E150 custom van for service. The van is also running great,and is a pleasure to drive! I can't thank Daniel and the technicians at Eurotune enough! If you're ever seeking advice,and want to find an honest mechanic that will not rip you off in any way, ask for Daniel,and I'm sure that you will be a satisfied customer! I cannot thank this guy enough! Oh, by the way: I approve this message!

PD
Peter D.
Richmond, VA
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016 Category: Service
Peter said the business does a great job and they are perfect.
This review was collected via phone interview by Customer Research Inc.

SG
SARAH G.
Richmond, VA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016
Excellent Service.
Excellent Service.

WR
Wilcox R.
Chester, VA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016
Pre-trip checkup.
Excellent service AS USUAL!!!

FA
Frankie A.
Virginia
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
Frankie said he really enjoyed his service.
This review was collected via phone interview by Customer Research Inc.

AG
ALFONSO G.
Richmond, VA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2016
Rating: Eurotune
Eurotine is a very good auto repair shop,located on Midlothian Turnpike, in Richmond Virginia! The staff appears to be very friendly,courteous and helpful in every way... However, I brought my 2007 Ford Focus in to have my motor mounts checked,and they claimed to have found one bad driver side motor mount,whicl was removed,and replaced,according to the repair shop. Sadly to say, after the job was done, im faced with the same vibration problem that caused me to bring the vehicle to this shop in the first place,as if i paid for a job that was never done,because the vibration still exists. When i brought the vehicle back,i was told that: the tech couldn'tfind anything wrong with the vehicle, and felt that there wasn't anything else that could be done to resolve this issue. Out of respect,i just left, and when i get a chance,Ill take the vehicle to the Ford dealership to have the problem resolved... I sorry that they didnt take the time to check the right side motor mount,because that mount is the only mount on the vehicle that hasn't been changed and have to be whats causing the problem. Respectfully submitted,