Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

591 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


SN
Shawn N.
Richmond, VA
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2016
The employees are very friendly and provide good customer service.
I would suggest trying to adhere to the requested pick up time the customer puts on the drop off form.

EL
EDUARDO L.
Prince George, VA
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2016
The service and the customer service provided
4 1/2

AP
Annette P.
Richmond, VA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016
Great Service!
Service is always fast and fair. I always use EuroTune!

VH
Vickie H.
Virginia
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2016 Category: Service
Vickie said the service was great. She dropped her vehicle early in the morning and kept calling them but her calls went straight to voice mail. Later she was told they had internet problems. She thought they could have called her on the cell phone and thought this could have been handled better. When she got to the facility, she still had to sit and wait.
This review was collected via phone interview by Customer Research Inc.

CB
Corie B.
Emporia, VA
Mercedes-Benz CLS500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Service
Corie said the business treated him and his vehicle with respect and the employees were honest about his vehicles needs.
This review was collected via phone interview by Customer Research Inc.

SW
Sally W.
Richmond, VA
BMW 325Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Sally said she got what she went in for, and she liked the way she was treated.
This review was collected via phone interview by Customer Research Inc.

MB
MICHAEL B.
Chester, VA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2016
A little skeptical
I have to say I was a little skeptical at first about taking my Audi A4 to Eurotune to get my clutch replaced. When it was all said and done they did a great job. I paid a pretty penny but that may also be because my clutch was an upgrade. Right now bar anything going wrong my car drives and shifts as smooth as butter. So at the end of the day I'm happy.

DA
Dan A.
Midlothian, VA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016
Honest, friendly, and professional
I took my Volvo S60 in when it had what I thought was a serious problem. Turns out the throttle body failed. Daniel took the time to explain the problem. It cost me probably less than half of what the dealership wanted. So I will always take my car to Eurotune from now on even for regular maintenance. On another occasion, my dad needed tires for his Honda and it turns out Eurotune had a better deal than he could get anywhere else. Very happy and would recommend.

EL
EDUARDO L.
Prince George, VA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016
Survey
The customer service is great and the mechanics well experience.

MM
Mireya M.
Virginia
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Mireya said everything was really good, she was really happy with the guys.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Virginia
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Mark said he loves this business.
This review was collected via phone interview by Customer Research Inc.

GC
GEORGE C.
Richmond, VA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2016
Awesome job
EuroTune confirmed my appointment over the phone. Sent me an email and a follow up reminding me of my appointment and took care of my inspection faster than Jimmy John's can deliver a sub.. They were polite and explained afterwards there were a few things they could address for me, but didn't require me to actually spend money to get my inspection (they weren't digging for money). I'll be back.

RB
Ronald B.
Virginia
Mercedes-Benz SL550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2016 Category: Service
Ronald said the business did what he asked, professionally and promptly.
This review was collected via phone interview by Customer Research Inc.

BA
Bob A.
Virginia
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016 Category: Service
Bob said Daniel explained everything to him and he did a thorough job on the test.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Midlothian, VA
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016
First class world class!
I've never felt comfortable with mechanics and service centers in the past. I often felt taken advantage of and even lied to. Not to mention even feeling ripped off for services rendered. Daniel, David, and staff have akways made me feel confident in my service needs and that I am receiving a fair price for needed services and parts. I completely trust them with my auto needs. Thank you and I wish you continued success and growth.

SG
Shan G.
Chesterfield, VA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Shan said they are very honest and prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Richmond, VA
Mercedes-Benz C300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2016 Category: Service
Kevin said this business did a good job and he appreciated them giving him a discount on a defective tire even though the manufacturer would not.
This review was collected via phone interview by Customer Research Inc.

DJ
Deadra J.
Richmond, VA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016
Excellent customer services
Yes, services is fast & detail

RL
Randy L.
Chesterfield, VA
BMW 545i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016 Category: Service
Randy said they had good service.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Virginia
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016 Category: Service
Chris said they got him in rather quickly and the service was great.
This review was collected via phone interview by Customer Research Inc.