Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

600 Reviews

98% Would Recommend
Latest Review about 19 hours ago

Reviews


PP
PHIL P.
Richmond, VA
GMC Yukon XL
Verified Customer
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05/10/2019
Best Shop In Town
Daniel, David and their awesome team a the most professional and honest mechanics I have ever had the pleasure to use. None better!

AW
ALEXANDER W.
Midlothian, VA
Jeep Grand Cherokee
Verified Customer
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05/08/2019
You guys are awesome
You guys are great, love the service and I'll be coming back often.

KJ
Kiera J.
Virginia
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2019 Category: Service
Kiera said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

IA
Ian A.
Mercedes-Benz CLK-Class
Verified Customer
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05/03/2019
Resolved issues with my Mercedes
Great experience! Awesome staff! Go to for Mercedes work.

VH
VICKY H.
Glen Allen, VA
Toyota RAV4
Verified Customer
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05/02/2019
Great service! I will be back!
Great customer service, price and turnaround time. I was in at noon, out by 5:00 and they didn’t try to upsell on services. Very friendly and professional staff. I’ll refer to others and will be a repeat customer!

CW
CRAIG W.
Richmond, VA
Jeep Grand Cherokee
Verified Customer
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05/01/2019
Above and beyond
Khalid and Jennifer give exceptional service every time. Jennifer went above and beyond to ensure a part for my vehicle was welded and repaired rather than replaced, saving me $700! I’m a customer for life

CD
CHUCK D.
Powhatan, VA
Porsche Cayenne
Verified Customer
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05/01/2019
Great diagnostic job
The airbag light had been on in my Cayenne for two years, I took it to the local dealership who told me it was the airbag computer and that it needed to be replaced at a whopping 4K price tag. I researched the problem online and all sign pointed to a short, not a bad airbag computer. I setup a diagnostic check with Eurotune to see if they could find the short, which they did. They found the airbag wire scrapping the corner of the metal mounting bracket for the seat. They repaired the short and the area that caused the short all for the fee of the diagnostic. I am now a month free of the airbag light and loving my car again. These guys were great and I will definitely use them again.

EK
EMILY K.
Farmville, VA
Subaru Forester
Verified Customer
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05/01/2019
Made a crap situation so much better!
I used Eurotune on recommendation from my local mechanic as my car broke down in Richmond, but I live 1.5 hours away. It was making a horribly loud rattling noise, and the diagnosis was awful: the engine needed to be replaced. On a 2011 Subaru Forester. Only three years after I bought it. Not a great thing to hear. Chaz and Khalid were kind, responsive, helpful, and deft in navigating a crap situation. They worked with the warranty company well, were great advocates for me, communicated often, and, most importantly, got the car in great working order again. I'm so fortunate Chaz was recommended to me and the team handled everything so positively. Thanks, everyone!

SA
STEPHANIE A.
Richmond, VA
GMC Sierra 1500
Verified Customer
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05/01/2019
Air conditioning service
Very responsive to email request and my car was serviced while I waited. Very pleased with the overall service. The tech came out and educated me on what was done. He went above and beyond with his customer service and did not have to.

KP
KEN P.
Chesterfield, VA
Jaguar XK8
Verified Customer
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04/28/2019
Most reliable and trustworthy
My Jaguar requires a lot of service. Daniel go out of his way to find ways to save me money. Will not go anywhere else.

JS
Joseph S.
Chester, VA
BMW 745Li
Verified Customer
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04/25/2019
BMW 745 LI
Excellent customer service and the company will give you all the details on the repairs needed. I have always received a fair price on repairs and the job is done right.

MP
MARGARET P.
Richmond, VA
MINI Cooper Hardtop
Verified Customer
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04/23/2019
Great service, professional and friendly staff
Eurotune is great. They are able to schedule me quickly and get the work done promptly as well. The staff are friendly and professional. The work product is excellent and they explain what needs to be done in a way that a non-mechanic like me can understand. Unlike other places I have taken my Mini, I feel like Eurotune charges a fair price and does not "find" things wrong with my car just to inflate the bill.

BD
BILL D.
Richmond, VA
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Best service
They treat you right. They explain all

RS
RAYNOR S.
Quinton, VA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Brake Service
Quick, Quality, and Customer Responsive Service. At an affordable Cost

KT
King T.
Richmond, VA
Jaguar S-TYPE
Verified Customer
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04/16/2019 Category: Service
King said they were excellent.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Virginia
Volkswagen Beetle
Verified Customer
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04/16/2019 Category: Service
David said the business did what a lot of other places said they couldn't do. He was referred to it, and now he recommends them, too.
This review was collected via phone interview by Customer Research Inc.

DD
DON D.
Chesterfield, VA
BMW X5
Verified Customer
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04/11/2019
Integrity and knowlege
Based on a scale from 1 to 10 with 10 the BEST
Integrity 20
Knowlege 20
Service 10
Job completed in a timely manner 10
Quality 15
YOU are above all the rest...😊😊😊

AH
Angela H.
Richmond, VA
Audi Q7
Verified Customer
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04/10/2019
Awesome as always
Always helpful & reasonable prices. Love EuroTune! Especially Jen, Khalid & Marc. Y’all rock!

DH
Dionne H.
Richmond, VA
BMW 6 Series
Verified Customer
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04/10/2019
BMW Owner
Customer Service is the BEST!! I love knowing that I have complete records of all services I e had at Eurotunes. They take great care of my vehicle!!

FR
FRANKLIN R.
BMW 5 Series
Verified Customer
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04/09/2019
Considerate with cleints with reasonable prices.
Euro was recommended by two of our trusted friends. They seem to be honest, knowledgeable, and dedicated to providing their customers with excellence service. The staff is great.