Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

590 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


SH
STEPHEN H.
Amelia Court House, VA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
First time customer
My aunt recently gave her Mercedes to my daughter for her college commute. Despite being a lifelong car guy, I suddenly found myself needing expert Mercedes repair. The automatic climate control head unit had failed on the car, and its repair was far beyond my abilities. Painful experience has taught me to avoid automotive dealership repair facilities, so I visited every independent high end import repair shop in the greater Richmond area. Your facility, personnel (Khalid and Jennifer), customers, online ratings, and breadth of cars on the lot gave me the confidence to give Eurotune a chance.

Your team accurately diagnosed, repaired, and gave us an accurate price estimate. Many automotive repair businesses cannot do all three well - yours did. Bravo!

Next time I am faced with a repair beyond my talents (and I restore classic cars for fun) I know exactly where to go.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the great feedback!! We pride ourselves on our top notch customer service skills. Please let us know if there is anything else you need help with on the ML.

David Devereaux
Daniel Heindl
Owners
804-562-9381

JB
Joyce B.
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Good Quality work
My car was towed and there the work was completed sooner than I thought it would be, I had a go to work the next day my car was completed and running excellent. If anyone is looking for a good auto mechanic shop Eurotune is the place. They get the job done.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the 5 star review!! Let us know if there is anything else in the future you need help with!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

Verified Customer
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
A great place
Great staff honest and excellent work.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the 5 star review!! Let's keep that 5 series going for many years to come. We will see you next oil change!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

CF
CHARLES F.
Midlothian, VA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Very thorough
Performed all work as asked and additional found problem was thoroughly explained. All service performed after cost and length of time discussed and work completed on time and as described.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the great feedback!! Please let us know if there is anything else we can help you out with on the A4.

David Devereaux
Daniel Heindl
Owners
804-562-9381

CG
CONNIE G.
Midlothian, VA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Great, fast and friendly service!
Great, fast and friendly service!
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the 5 star review!! We try to treat our customer's cars as if they are our own!! Let us know if there is anything else we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

WR
Wilcox R.
Chester, VA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Tire rotation
Eurotune continues to provide impeccable service. I was in and out in less than ten minutes and my car drives like a dream.
Inside joke: Jennifer, next time, I'll replace a light bulb. :)
David D. from Eurotune LLC responded on 02/12/2019

Thank you for your continued support over the years. We truly appreciate your business and thoroughly enjoy when we get to hang out with you while we are working on your car!! We are here for you when you need us!!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

DH
Daniel H.
Chesterfield, VA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Spoke with Katie. She said the service was great. The work was completed very quickly.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the 5 star review!! Let us know if there is anything else we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

CW
CHRISTEL W.
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
The people
Great people with great advice
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the 5 star review!! We pride ourselves on our years of experience and enjoy passing our experiences down to the customer!! Please let us know if there is anything else we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

TJ
Terry J.
Chester, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Terry said he has become familiar with the staff there and they are a cool bunch of people. He said he likes working with them.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the great review. We are here for you when you need us. Hopefully we can keep the beamer going for many years to come!! Please let us know if there is anything else we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

SW
Stephan W.
Virginia
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Stephan said they did a good job.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the 5 star review!! Let us know if there is anything else we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

JT
JASON T.
Richmond, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Customer service
I have been here twice and will o my bring my car here. Great service, up front, and great explaining what service you really need.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the 5 star review!! We try to treat our customer's cars like they are our own!! Please let us know if there is anything else we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

Verified Customer
Richmond, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Thankful
Eurotune was able to fix my vehicle for a great price. They were able to get my car fixed quickly and kept me informed. Great staff!
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the 5 star review!! We truly appreciate your business over the years!! Please let us know if there is anything else we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

AY
ANGEL Y.
Richmond, VA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Angel
They provide quality work ina timely manner.
David D. from Eurotune LLC responded on 02/12/2019

Thanks for the great review!! We hope to keep the x5 on the road for many years to come!! Let us know if there is anything else we can for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

Verified Customer
Richmond, VA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Excellent service!
Very good service, and everyone there is very helpful!
David D. from Eurotune LLC responded on 12/21/2018

Thank you for the five star review!! Let us know if there is anything else we can do for you!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

DJ
Darryl J.
Richmond, VA
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Darryl said the employees are great and are the only people who service his vehicle.
This review was collected via phone interview by Customer Research Inc.

AM
Ashaki M.
Richmond, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Customer Service
Every visit brings great customer service.
David D. from Eurotune LLC responded on 12/21/2018

We love our customers and will go to the wall for them!! Thank you for the great review!!

David Devereaux
Daniel Heindl
Owners
804-562-9381

Verified Customer
Richmond, VA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Very thorough
The staff is very knowledgeable and seem to treat the customer as if they were a family member.
David D. from Eurotune LLC responded on 12/21/2018

Thank you for the great review. Your are right, we do try to treat our customer's vehicles as if we were driving them.  We really appreciate your business!!! Let us know if there is anything else we can for you!!

David Devereaux

Daniel Heindl
Owners
804-562-9381

MV
Monica V.
Virginia
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Monica said the employees provided really good customer service. They provided phenomenal service.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 12/21/2018

Thanks for the great review!! We pride ourselves on providing good customer service!!! Let us know if there is anything else we can do for you!! 
Thank you!!

David Devereaux

Daniel Heindl
Owners
804-562-9381

TS
Tierra S.
Virginia
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Tierra said their price is reasonable, it's good work, and good customer service
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 12/21/2018

Thanks for the great review!! We really try to treat our customer's vehicles as if we are driving them!! We strive to provide great customer service!!! Please let us know if there is anything else we ca do for you!!
Thank you,

David Devereaux
Daniel Heindl
Owners
804-562-9381

GM
Gary M.
Richmond, VA
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Gary said the business did a great job with the state inspection.
This review was collected via phone interview by Customer Research Inc.
David D. from Eurotune LLC responded on 12/21/2018

Thanks for the great review!! We are here for when you need us!!
Thank you,

David Devereaux
Daniel Heindl
Owners
804-562-9381