Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

588 Reviews

98% Would Recommend
Latest Review about 1 hour ago

Reviews


PM
PRISCILLA M.
Richmond, VA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
My visit
The staff is very friendly and helpful. I really enjoy visiting there.

DP
Don P.
Richmond, VA
Toyota Matrix
Verified Customer
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09/24/2018 Category: Service
Don said that he was pleased with his experience, there was almost no waiting and they took care of him in short order.
This review was collected via phone interview by Customer Research Inc.

ML
MING L.
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Great knowledgeable people
All the staff at EuroTune is super professional and knowledgeable. They have take caren of all 3 of my luxury cars for years.

TS
THOMAS S.
Verified Customer
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09/19/2018
The People
I have always had a great experience. The people are very friendly and knowledgeable.

JH
JIM H.
Richmond, VA
Mercedes-Benz C280
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Just What You Need
Customer service is great... always understand exactly what you need and nothing more..
David D. from Eurotune LLC responded on 09/19/2018

Thank you!! Let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381

KM
Keith M.
Mechanicsville, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Keith said that the place had good customer service.
This review was collected via phone interview by Customer Research Inc.

ML
Malcolm L.
Midlothian, VA
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
E500
Affordable Great Customer care knowledge of European cars are Super
David D. from Eurotune LLC responded on 09/19/2018

Thank you!! Please let us know if there is anything else we can do for you.

David Devereaux
Daniel Heindl
Owners
804-562-9381

WJ
Ward J.
Virginia
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Ward said this business stands behind their work and he enjoys their service.
This review was collected via phone interview by Customer Research Inc.

MR
Matt R.
Midlothian, VA
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Matt said it was very good service.
This review was collected via phone interview by Customer Research Inc.

FT
Frank T.
Chesterfield, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Trustworthy
The only place to take your vehicles

JW
Josh W.
Richmond, VA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Josh said this business is quick and they are nice to work with.
This review was collected via phone interview by Customer Research Inc.

LR
Latica R.
Virginia
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Latica said she was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

CF
Cordell F.
Virginia
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Cordell said the staff provided really good personal service.
This review was collected via phone interview by Customer Research Inc.

GW
Gina W.
Virginia
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Gina said she was extremely pleased and satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JC
Jeremy C.
Keswick, VA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jeremy said the staff always does a great job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

SS
Shenika S.
Richmond, VA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Shenika said the service was prompt and the customer service was amazing.
This review was collected via phone interview by Customer Research Inc.

GV
George V.
Midlothian, VA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Service
George said he was happy with the service. They did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Virginia
BMW X5
Verified Customer
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08/01/2018 Category: Service
Michael said he was happy with the overall experience. Upon picking up his vehicle after he left the lot he noticed a 5-6 inch scratch on the driver side door that was not there prior to dropping his vehicle off for repairs. It was very disappointing.
This review was collected via phone interview by Customer Research Inc.

BH
BERT H.
Midlothian, VA
GMC Yukon XL
Verified Customer
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07/28/2018
Consummate professionals
Eurotune has provided excellent service for my Land Rover on multiple occasions, and now I’ve turned to them for all the service and maintenance of my GMC Yukon. I’ve found the entire staff, especially Service Manager Khalid, to be unfailingly honest and straightforward when discussing my auto problems and solutions. They work hard to accurately identify the problem right the first time, and then resolve it as economically as possible without cutting corners. They do excellent work, stand behind it, and are excellent communicators throughout the entire repair or service process.

AM
AUDREY M.
Richmond, VA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Honest and
I have brought both my cars to this shop and they did a great job of diagnosing the issues and fixed them satisfactorily. Thanks for a great service !