Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

305 Reviews

99% Would Recommend
83% Business Response
Latest Review 4 days ago

Reviews


BD
Bruce D.
Pompano Beach, FL
Chrysler Town & Country
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/02/2018 Category: Service
Bruce said his overall experience with the business was not good. He said they did not diagnose his vehicle correctly. He did not need a battery, he needed an alternator which was almost $500 to install. He said he will not be back to the business again.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 02/08/2018

I DON'T UNDERSTAND WHAT WENT WRONG HERE, BRUCE ALREADY HAD A QUOTE FOR HIS ALTERNATOR. WHEN BRUCE FIRST CAME TO US WE TESTED HIS BATTERY, STARTING, AND CHARGING SYSTEM. ALL SYSTEMS PASSED EXCEPT FOR BATTERY, A PRINT UP OF THE TEST FROM OUT MIGTRONICS WAS GIVING TO BRUCE, WHICH STATES THE BATTERY WAS BELOW THRESHOLD. AT THAT POINT BRUCE DECIDED TO REPLACE THE BATTERY. HE RETURNED END OF THE DAY AND ASKED ABOUT A BATTERY LAMP ON. AFTER DOING ANOTHER MIGTRONICS TEST WE FOUND A FAILED ALTERNATOR. AT THAT POINT A WRITTEN QUOTE HE RECEIVED ON THE PART AND LABOR. IN BRUCE WORDS " HE COULD NOT AFFORD TO REPLACE THE ALTERNATOR THIS WEEK ". NEXT DAY I RECEIVED A PHONE CALL BY AN EMOTIONAL BRUCE, UPSET HE HAD TO REPLACE HIS ALTERNATOR... WHICH WE RESPONDED WITH; YES, WE GAVE YOU A QUOTE. UNABLE TO ACCEPT OUR RESPONSE HE DEMANDED IS BATTERY BACK. WHICH IS STILL HERE WAIT FOR HIM. ONCE AGAIN IM UNSURE ON HOW THERE WAS A MISS-UNDERSTANDING, I FELT OUR DIAG WAS 100% CORRECT, AND WE WERE VERY STRIGHT FORWARD. WE ARE UNABLE TO CONTROL WHEN PARTS FAIL. I HOPE BRUCE IS ABLE TO FIND A FACILITY WILLING TO HELP HIM IN THE FUTURE...


ES
Edgard S.
Deerfield Beach, FL
Toyota Supra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/17/2016 Category: Service
Edgard said his vehicle is still not fixed so he has to take it to another business.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 12/19/2016

HELLO EDGAR, YOUR CAR CAME TO MY SHOP TOWED IN WITH NO TIMING BELT ON , AND NO OIL IN THE ENGINE OR TRANSMISSION FLUID.  I EXPLAIN TO YOU THAT WE HAD TO GET THE CAR RUNNING FIRST TO SEE WHERE WE STAND WITH YOUR CAR. IT WOULD BE NICE TO BUY A OLD CAR THAT WAS SITTING FOR YEARS AND NOT HAVE TO DO ANY MAJOR REPAIRS. IM SORRY THAT YOU FEEL THAT WAY. BUT AGAIN WE ADVISE YOU THAT YOUR CAR WAS GOING TO BE A PROJET CAR, AND THAT YOU WERE GOING TO SPEND MONEY THE FIX IT . YOU HAVE PROBLEM WITH YOUR TURBO AND YOUR HEAD GASKIT....


MJ
Matthew J.
Delray Beach, FL
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/02/2018 Category: Service
Matthew said his problem was not solved. The employees seem like straight forward guys.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/04/2018

HELLO, MR MATTHEW I'M SORRY THAT YOU FEEL AS IF YOUR PROBLEM WAS NOT RESOLVED. IF YOU RECALL, YOU HAD AN ELECTRICAL PROBLEM OTHER THAN HAVING TO REPLACE YOUR ALTERNATOR. THAT IS WHY WE REFERED YOU TO AN ELECTRICAL SHOP, AND EVEN THEY COULD NOT FIX YOUR PROBLEM. IF WE HAD WORKED ON THE ELECTRICAL ISSUE ON YOUR CAR, WE WOULD GLADLY HAD AND WOULD TAKE RESPONSIBILITY .


WD
Washineton D.
Fort Lauderdale, FL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/22/2016 Category: Service
Washineton said the business was average.
This review was collected via phone interview by Customer Research Inc.

ZY
Zaylin Y.
Pompano Beach, FL
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Zaylin said he had an oil change done. He was thinking that they check everything when that is completed. He did get pulled over by the police a week later, both brake lights had gone out at the same time. The customer service was great and he will go back.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 10/05/2018

HELLO ZAYLIN, IM SORRY THAT YOU GOT PULLED OVER FOR BAD TAIL LIGHTS. I WISH WE COULD PREDICT WHATS IS GOING TO HAPPEN IN THE FUTURE. AS FOR HERE WE ARE IN THE BUSINESS OF REPAIRING CARS. IF YOU HAD BLOWN BULBS AT THE TIME YOU CAME IN, WE WOULD OF GLADLY REPLACE THEM FOR YOU.


JD
Joel D.
Florida
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Joel said the work was fine but the prices were too high so he will not recommend them because of the prices.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 09/17/2018

HELLO JOEL, WELL I AM SORRY YOU FEEL THAT WAY.  WHEN YOU HAVE TO REPLACE THE COMPLETE AC UNIT ON A CAR, IS NOT CHEAP.  AND IN YOUR CASE WE WHERE ABLE TO GET YOU FINANCE AND GIVE YOU SIX MONTH WITH NO INTEREST. AND WE STILL DID OUR BEST IN PRICING. WORD OF ADVISE ?? WHEN YOU PAY FOR SOMETHING, AND IT IS REAL CHEAP. IT IS BECAUSE THEY ARE USING CHEAP PARTS. WE GIVE YOU QUALITY PARTS AND LABOR AT A REASONABLE PRICE. REMEMBER! WE GIVE YOU A 2 YEARS WARRANTY ON PARTS AND LABOR. NATIONWIDE !


DL
David L.
Fort Lauderdale, FL
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
David said the business did some work and it had a small issue, but they worked it out. He would recommend the business for work.
This review was collected via phone interview by Customer Research Inc.

AL
Ashley L.
Pompano Beach, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Ashley said she had a pretty good experience.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

HELLO ASHLEY, THANK YOU FOR THE OPPORTUNITY.


SD
Sean D.
Pompano Beach, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Sean said it was a good experience.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 06/09/2018

HELLO SEAN, THANK YOU FOR THE VISIT.


DH
David H.
Fort Lauderdale, FL
GMC Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2018 Category: Service
David said Hector and the staff guaranteed the work they did would keep his vehicle's starter in place, but he had to return a couple times for them to fix it. He had to pay each time, and was never reimbursed, even though they guaranteed their work. He had to take his vehicle somewhere else, but this business is reputable and he would recommend it.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Florida
GMC Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
David said the charge was a little high due to what was involved. It was a 5 minute job. They're a reputable business and they have a good warranty.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 11/16/2017

THANK YOU FOR THE REVIEW MR. DAVIS, UNFORTUNATELY WE FAILED ON EXPLAIN IN DETAIL WHAT WAS DONE ON YOUR VEHICLE. IN DETAIL, YOURVEHICLE WAS TOWED IN NOT RUNNING DUE TO THE FACE THE STARTED WAS NOT SEATED IN TRANSMISSION. AFTER OUR TECHNICIAN ADDRESSED THE ISSUE:HE EXPLAINED TO US, THE STARTER WAS REPLACED NOT TOO LONG AGO, BUT THE PREVIOUS INSTALLATION WAS BUTCHERED AND THEY DAMAGED THE MOUNTING HOLES. ALSO NOTED THE TRIED TO FIX AND INSTALL A HILICOIL, WHICH WAS ALSO DONE IMPROPERLY CAUSING THE STARTER TO FALL OUT. FOR US TO FIX THE ISSUE, WE HAD TO REMOVE THE DAMAGED HILICOIL, RESIZE THE MOUNTING HOLES AND RE THREAD THEM, PLUS GET NEW GRADE 8 BOLTS. 

WE THANK YOU FOR THE RESPONSE, AS WE SHOULD USE THIS REVIEW TO BETTER EXPLAIN THE TASK OF OUR WORK IN THE FUTURE FOR OUR CUSTOMERS.


BM
Brian M.
Pompano Beach, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2017 Category: Service
Brian said he had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 11/29/2017

THANK YOU FOR CHOOSING USE FOR YOUR SERVICE BRIAN! 


FJ
Franz J.
Florida
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2017 Category: Service
Franz said he will need to return for additional work. However, he liked the staff.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 11/29/2017

THANK YOU FRANZ FOR CHOOSING US FOR YOUR AUTOMOTIVE SERVICE NEEDS!


AM
Anthony M.
Pompano Beach, FL
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2017 Category: Service
Anthony said this business was expensive but they did a good job. He will be visiting them again.
This review was collected via phone interview by Customer Research Inc.

HM
Hamid M.
Pompano Beach, FL
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Hamid said everything was good and he was satisfied with the good job. The employees are good people. He will be back for service on another vehicle.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 09/25/2017

HELLO HAMID, THANK YOU FOR THE VISIT.


AP
Ash P.
Florida
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2017 Category: Service
Ash said he had a good experience with this business. However, his only concern was that it took a long time for them to fit him in.
This review was collected via phone interview by Customer Research Inc.

RV
RENE V.
Deerfield Beach, FL
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017
Service information missing.
The service information for my vehicle has not been entered even though I have had over $2 k worth of work done at Performance Plus Motor Sports.

NJ
NICHOLAS J.
Fort Lauderdale, FL
Geo Prizm
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017
I buy 4 tire 2 of them with flat . For the guys there are very good services.
Yes,
Hector R., President from Performance Plus Motor Sports responded on 06/09/2017

NICHOLAS , THANK YOU FOR YOUR BUSINESS AND ONE DAY THEY WILL MAKE TIRES NAIL PROOF....


AK
Andrew K.
Pompano Beach, FL
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2017 Category: Service
Andrew said the business did an okay job.
This review was collected via phone interview by Customer Research Inc.

MR
Martin R.
Wellington, FL
Jaguar S-Type
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Martin said they didn't get the job done and didn't catch everything so he had to take the vehicle back. They did take care of it and he will continue to go there.
This review was collected via phone interview by Customer Research Inc.