Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

267 Reviews

99% Would Recommend
83% Business Response
Latest Review 7 days ago

Reviews


BD
Bruce D.
Pompano Beach, FL
Chrysler Town & Country
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/02/2018 Category: Service
Bruce said his overall experience with the business was not good. He said they did not diagnose his vehicle correctly. He did not need a battery, he needed an alternator which was almost $500 to install. He said he will not be back to the business again.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 02/08/2018

I DON'T UNDERSTAND WHAT WENT WRONG HERE, BRUCE ALREADY HAD A QUOTE FOR HIS ALTERNATOR. WHEN BRUCE FIRST CAME TO US WE TESTED HIS BATTERY, STARTING, AND CHARGING SYSTEM. ALL SYSTEMS PASSED EXCEPT FOR BATTERY, A PRINT UP OF THE TEST FROM OUT MIGTRONICS WAS GIVING TO BRUCE, WHICH STATES THE BATTERY WAS BELOW THRESHOLD. AT THAT POINT BRUCE DECIDED TO REPLACE THE BATTERY. HE RETURNED END OF THE DAY AND ASKED ABOUT A BATTERY LAMP ON. AFTER DOING ANOTHER MIGTRONICS TEST WE FOUND A FAILED ALTERNATOR. AT THAT POINT A WRITTEN QUOTE HE RECEIVED ON THE PART AND LABOR. IN BRUCE WORDS " HE COULD NOT AFFORD TO REPLACE THE ALTERNATOR THIS WEEK ". NEXT DAY I RECEIVED A PHONE CALL BY AN EMOTIONAL BRUCE, UPSET HE HAD TO REPLACE HIS ALTERNATOR... WHICH WE RESPONDED WITH; YES, WE GAVE YOU A QUOTE. UNABLE TO ACCEPT OUR RESPONSE HE DEMANDED IS BATTERY BACK. WHICH IS STILL HERE WAIT FOR HIM. ONCE AGAIN IM UNSURE ON HOW THERE WAS A MISS-UNDERSTANDING, I FELT OUR DIAG WAS 100% CORRECT, AND WE WERE VERY STRIGHT FORWARD. WE ARE UNABLE TO CONTROL WHEN PARTS FAIL. I HOPE BRUCE IS ABLE TO FIND A FACILITY WILLING TO HELP HIM IN THE FUTURE...


ES
Edgard S.
Deerfield Beach, FL
Toyota Supra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/17/2016 Category: Service
Edgard said his vehicle is still not fixed so he has to take it to another business.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 12/19/2016

HELLO EDGAR, YOUR CAR CAME TO MY SHOP TOWED IN WITH NO TIMING BELT ON , AND NO OIL IN THE ENGINE OR TRANSMISSION FLUID.  I EXPLAIN TO YOU THAT WE HAD TO GET THE CAR RUNNING FIRST TO SEE WHERE WE STAND WITH YOUR CAR. IT WOULD BE NICE TO BUY A OLD CAR THAT WAS SITTING FOR YEARS AND NOT HAVE TO DO ANY MAJOR REPAIRS. IM SORRY THAT YOU FEEL THAT WAY. BUT AGAIN WE ADVISE YOU THAT YOUR CAR WAS GOING TO BE A PROJET CAR, AND THAT YOU WERE GOING TO SPEND MONEY THE FIX IT . YOU HAVE PROBLEM WITH YOUR TURBO AND YOUR HEAD GASKIT....


AH
Al H.
Pompano Beach, FL
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Al said they took care of him and they were friendly.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/17/2018

HELLO AL, THANK YOU FOR ALLOWING US TO WORK ON YOUR CAR..


JV
Jose V.
Pompano Beach, FL
Toyota MR2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Jose said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/17/2018

HELLO JOSE, THANK YOU FOR THE VISIT !!


LP
Luca P.
Pompano Beach, FL
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Luca said the service at this business was quick, the staff was knowledgeable, and fine to work with. Everything was perfect.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/17/2018

THANK YOU LUCAS FOR MAKING US YOUR SHOP .


GB
George B.
Florida
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
George said the service the business provided was fine, and he had no problems.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/17/2018

THANK YOU GEORGE, AND WELCOME TO PP MOTORSPORTS FAMILY.


MJ
Matthew J.
Delray Beach, FL
Volkswagen New Beetle Coupe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/02/2018 Category: Service
Matthew said his problem was not solved. The employees seem like straight forward guys.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/04/2018

HELLO, MR MATTHEW I'M SORRY THAT YOU FEEL AS IF YOUR PROBLEM WAS NOT RESOLVED. IF YOU RECALL, YOU HAD AN ELECTRICAL PROBLEM OTHER THAN HAVING TO REPLACE YOUR ALTERNATOR. THAT IS WHY WE REFERED YOU TO AN ELECTRICAL SHOP, AND EVEN THEY COULD NOT FIX YOUR PROBLEM. IF WE HAD WORKED ON THE ELECTRICAL ISSUE ON YOUR CAR, WE WOULD GLADLY HAD AND WOULD TAKE RESPONSIBILITY .


GF
Glenn F.
Pompano Beach, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Glenn said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/04/2018

HELLO GLENN, I AM GLAD WE WERE ABLE TO PLEASE YOU WITH OUR WORK.


SW
Shawn W.
Pompano Beach, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Spoke with Mike. He said they do a good job.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/04/2018

HELLO SHAWN, THANK YOU FOR THE OPPORTUNITY.


AK
Anthony K.
Pompano Beach, FL
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Anthony said the staff is on top of things.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 08/04/2018

SIR ANTHONY, THANK YOU FOR THE VISIT.


AI
Anthony I.
Fort Lauderdale, FL
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Anthony said his experience was good and he got good customer service.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/19/2018

HELLO ANTHONY, THANK YOU FOR THE VISIT.


GS
Gerardo S.
Pompano Beach, FL
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Gerardo said he was treated well, the customer service was good and the service was quick.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/13/2018

HELLO GERARDO, IT WAS A PLEASURE WORKING ON YOUR CAR


SS
Sheridan S.
Florida
Audi A8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Sheridan said that he appreciates the place and it's staff. Alex provides excellent communication and updates and great prices.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

THANK YOU SHEIDAN FOR ALLOWING US TO WORK ON YOUR CAR. WELCOME TO PP MOTORSPORTS FAMILY !


RZ
Ron Z.
Pompano Beach, FL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ron said he was satisfied with the work the business did on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

HELLO RON, AS ALWAYS ITS MY PLEASURE TO WORK ON YOUR CAR .


AL
Ashley L.
Pompano Beach, FL
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Ashley said she had a pretty good experience.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

HELLO ASHLEY, THANK YOU FOR THE OPPORTUNITY.


ES
Erlyne S.
Pompano Beach, FL
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Erlyne said the technicians provide personalized service. They take their time and thoroughly diagnose the problems. The owner of this business works with the customers.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

HELLO ERLYNE, AS ALWAYS ITS GOOD TO SEE YOU !


JC
JODI C.
Pompano Beach, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
the staff awesome Especially Alex and hector
Especially Alex and hectorVery helpful respectful explains everything that needs to be done smiles cleanly atmosphere and make you feel like you’re at home they talk to you and make you laugh I’m a very satisfied customer I’ve known hector for many many years
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

HELLO JODI, IM HAPPY TO HAVE YOU AS MY CUSTOMER


RM
Rafa M.
Fort Lauderdale, FL
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Rafa said they provide a very good service and they go above and beyond.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

HELLO RAFA,  THANK YOU FOR TRUSTING US WITH YOUR VEHICLE.


LT
Louis T.
Deerfield Beach, FL
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Louis said the service was excellent. The staff members are really good guys. They are professional, nice, knowledgeable and honest.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

HELLO LOUIS, WE WILL ALWAYS DO ARE BEST !


JA
Juli A.
Fort Lauderdale, FL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Juli said her experience was great and the staff took care of her.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 07/11/2018

HELLO JULI, WE ALWAYS TREAT OUR GALS WITH RESPECT !