Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

310 Reviews

99% Would Recommend
84% Business Response
Latest Review 2 days ago

Reviews


JD
Joel D.
Florida
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Joel said the work was fine but the prices were too high so he will not recommend them because of the prices.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 09/17/2018

HELLO JOEL, WELL I AM SORRY YOU FEEL THAT WAY.  WHEN YOU HAVE TO REPLACE THE COMPLETE AC UNIT ON A CAR, IS NOT CHEAP.  AND IN YOUR CASE WE WHERE ABLE TO GET YOU FINANCE AND GIVE YOU SIX MONTH WITH NO INTEREST. AND WE STILL DID OUR BEST IN PRICING. WORD OF ADVISE ?? WHEN YOU PAY FOR SOMETHING, AND IT IS REAL CHEAP. IT IS BECAUSE THEY ARE USING CHEAP PARTS. WE GIVE YOU QUALITY PARTS AND LABOR AT A REASONABLE PRICE. REMEMBER! WE GIVE YOU A 2 YEARS WARRANTY ON PARTS AND LABOR. NATIONWIDE !


BD
Bruce D.
Pompano Beach, FL
Chrysler Town & Country
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/02/2018 Category: Service
Bruce said his overall experience with the business was not good. He said they did not diagnose his vehicle correctly. He did not need a battery, he needed an alternator which was almost $500 to install. He said he will not be back to the business again.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 02/08/2018

I DON'T UNDERSTAND WHAT WENT WRONG HERE, BRUCE ALREADY HAD A QUOTE FOR HIS ALTERNATOR. WHEN BRUCE FIRST CAME TO US WE TESTED HIS BATTERY, STARTING, AND CHARGING SYSTEM. ALL SYSTEMS PASSED EXCEPT FOR BATTERY, A PRINT UP OF THE TEST FROM OUT MIGTRONICS WAS GIVING TO BRUCE, WHICH STATES THE BATTERY WAS BELOW THRESHOLD. AT THAT POINT BRUCE DECIDED TO REPLACE THE BATTERY. HE RETURNED END OF THE DAY AND ASKED ABOUT A BATTERY LAMP ON. AFTER DOING ANOTHER MIGTRONICS TEST WE FOUND A FAILED ALTERNATOR. AT THAT POINT A WRITTEN QUOTE HE RECEIVED ON THE PART AND LABOR. IN BRUCE WORDS " HE COULD NOT AFFORD TO REPLACE THE ALTERNATOR THIS WEEK ". NEXT DAY I RECEIVED A PHONE CALL BY AN EMOTIONAL BRUCE, UPSET HE HAD TO REPLACE HIS ALTERNATOR... WHICH WE RESPONDED WITH; YES, WE GAVE YOU A QUOTE. UNABLE TO ACCEPT OUR RESPONSE HE DEMANDED IS BATTERY BACK. WHICH IS STILL HERE WAIT FOR HIM. ONCE AGAIN IM UNSURE ON HOW THERE WAS A MISS-UNDERSTANDING, I FELT OUR DIAG WAS 100% CORRECT, AND WE WERE VERY STRIGHT FORWARD. WE ARE UNABLE TO CONTROL WHEN PARTS FAIL. I HOPE BRUCE IS ABLE TO FIND A FACILITY WILLING TO HELP HIM IN THE FUTURE...


ES
Edgard S.
Deerfield Beach, FL
Toyota Supra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/17/2016 Category: Service
Edgard said his vehicle is still not fixed so he has to take it to another business.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 12/19/2016

HELLO EDGAR, YOUR CAR CAME TO MY SHOP TOWED IN WITH NO TIMING BELT ON , AND NO OIL IN THE ENGINE OR TRANSMISSION FLUID.  I EXPLAIN TO YOU THAT WE HAD TO GET THE CAR RUNNING FIRST TO SEE WHERE WE STAND WITH YOUR CAR. IT WOULD BE NICE TO BUY A OLD CAR THAT WAS SITTING FOR YEARS AND NOT HAVE TO DO ANY MAJOR REPAIRS. IM SORRY THAT YOU FEEL THAT WAY. BUT AGAIN WE ADVISE YOU THAT YOUR CAR WAS GOING TO BE A PROJET CAR, AND THAT YOU WERE GOING TO SPEND MONEY THE FIX IT . YOU HAVE PROBLEM WITH YOUR TURBO AND YOUR HEAD GASKIT....


AC
Antonio C.
Pompano Beach, FL
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Antonio said he had asked to have a brake inspection done, and he was told he didn't need brake pads. He ended up needing brake pads.
This review was collected via phone interview by Customer Research Inc.

MA
Marlene A.
Miami, FL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Marlene said the employees are very professional and thorough. She is very pleased.
This review was collected via phone interview by Customer Research Inc.

DW
DELGADO W.
Delray Beach, FL
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Service
Excellent service
Hector R., President from Performance Plus Motor Sports responded on 01/18/2019

HELLO WALTER, THANK YOU AS ALWAYS !!


AT
Anna T.
Pompano Beach, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Anna said they were friendly, they finished at the time she expected and they did a good job. Her white vehicle had black grease on it and it was too warm inside the waiting area.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 01/18/2019

HELLO ANNA, THANK YOU FOR THE VISIT TO PP MOTOR-SPORTS AND IM SORRY IF IT WAS WARM FOR YOU IN OUR WAITING ROOM. WE TRY TO MAKE ARE CUSTOMER AS COMFORTABLE AS WE CAN , AND AS FOR THE GREASE ON YOUR CAR I APOLOGIZE FOR THAT. IT'S THE FIRST TIME THAT I HAD THAT COMPLAIN, I WOULD OF HAPPILY HAD YOUR CAR WASHED FOR YOU . SORRY AGAIN !


KS
KEVIN S.
Lake Worth, FL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
White glove service A1
I had a vechicle emergency with 0 tire pressure in my run flat tires so I got of the next exit on the highway. I seen a tire kingdom, they told me 3 hrs, they then pointed me to the independent place next door, who it turn did not repair or replace run flats and told me to go to BMW, they said try performance plus, which I was glad that I did, Hector the owner was a complete gentlemen who gave me choices on my tire prices and fixed promptly and he and his team made me feel at ease and comfortable while I waited more than 30 miles from my home. So much so that he has earned my future business even though not close to my home.
Hector R., President from Performance Plus Motor Sports responded on 01/15/2019

HELLO KEVIN,  IM  SO PLEASE TO HAVE YOU AS MY CUSTOMER. WELCOME TO PP MOTOR SPORTS FAMILY !!


BH
BURTON H.
Deerfield Beach, FL
Mercedes-Benz ML430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Great place to get your car repaired!
Excellent place to get your car fixed. Fair prices, quick service and they never overcharge. Clean waiting room with coffee and snacks Do not hesitate to take your car there there . . . simply great!
Hector R., President from Performance Plus Motor Sports responded on 01/15/2019

HELLO BURT,AS ALWAYS THANK YOU !!


AF
Austin F.
Florida
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Austin said the business is great with pricing and he likes the staff.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 01/15/2019

HELLO AUSTIN, THANK YOU FOR THE BUSINESS .


JF
Julius F.
Pompano Beach, FL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Julius said they were very good, they got the job done, explained everything, and he believes they gave him a good price,
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 01/15/2019

HELLO JULIUS, THANK YOU FOR THE VISIT .


RG
Ray G.
Pompano Beach, FL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Ray said Hector was really nice in working with him and prioritizing doing the work he could afford for now.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 12/08/2018

HELLO RAY, THANK YOU FOR YOUR VISIT.


DL
DANNY L.
Delray Beach, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
The people
Hector and his employees are always helpful
Hector R., President from Performance Plus Motor Sports responded on 12/01/2018

DANNY, AS ALWAYS THANK YOU FOR YOUR LOYALTY TO PP MOTOR SPORTS .


WD
WASHINETON D.
Fort Lauderdale, FL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
they do great work . keeping their customers satisfied.
excellent work . and customer consideration, At all times. Washington D.
Hector R., President from Performance Plus Motor Sports responded on 12/01/2018

HELLO DIX, THANK YOU FOR BEING A PART OF PERFORMANCE PLUS MOTOR SPORTS FAMILY .


DG
Don G.
Boca Raton, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Don said he was impressed with his service. Hector provided marvelous work. He was very accommodating. The service was half the price he expected.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 11/16/2018

HELLO DON, IM SO HAPPY TO HEAR THAT YOU WERE PLEASE WITH OUR SERVICE.


KL
KELLY L.
Boca Raton, FL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Love this place
I am so glad I found this place a couple years ago. They are very honest and Hector is always there running the show. I went in for an oil change to find out my front breaks are in dangerous condition( thought Ford did them in May when they did the back ones. Not) they replaced w/ ceramic instead of the cheap steel Ford did in back ones, needed air filters changed that have never.....dealers don’t check things and always try to do add ins that don’t matter. Hector and his team doesn’t do that! They only tell you about things that are needed to the machine up and running for a long time. Their pricing is good too. I trust Hector and as a women I don’t trust any others or dealers bc they play in us bc they think we don’t have a clue and try to scare us. Thanks Hector!
Hector R., President from Performance Plus Motor Sports responded on 11/09/2018

WOW KELLY,  THANK YOU FOR THE WAY YOU EXPRESS YOURSELF ABOUT MY GUY'S AND MY BUSINESS . WELL I WILL TAKE THAT BACK ? GODS BUSINESS !! WE ARE BLESSED TO BE ABLE TO WORK ON OUR CUSTOMERS CARS. AND WE PROMISE TO ALWAYS TREAT YOU FAIR .


JC
JODI C.
Pompano Beach, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
always. a pleasure
Every time I go into hector shop he always has a smile he’s a very helpful very respectful very honest I will never take my car anywhere else thank you hector for all your help you know I will send you customers and I will always come back to you
Hector R., President from Performance Plus Motor Sports responded on 11/09/2018

HELLO JODI, AS ALWAYS I AM SO GRATEFUL FOR THE TRUST YOU HAVE WITH THE CREW AND I. IS ALWAYS GOOD TO SEE YOU !


MC
Matt C.
Florida
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Matt said the staff members were quick and friendly. They know what they were doing, and did a good job.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 11/16/2018

HELLO MATT, WELCOME TO PP MOTOR-SPORTS FAMILY !


RP
RAY P.
Pompano Beach, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Customer Service
This place has excellent customer service, excellent care of the vehicles and the place is very clean.
Hector R., President from Performance Plus Motor Sports responded on 11/05/2018

HELLO RAY , THANK YOU SO MUCH FOR ALLOWING US TO WORK ON YOUR CAR. AND WELCOME TO PP MOTOR SORTS FAMILY !


RH
Rob H.
Pompano Beach, FL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
rob said he goes to this business often and he has never had a problem. They always do a good job, not at just one visit, but over all.
This review was collected via phone interview by Customer Research Inc.
Hector R., President from Performance Plus Motor Sports responded on 11/05/2018

HELLO ROB , AS ALWAYS ITS OUR PLEASURE TO WORK ON YOUR CAR .