Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

95 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


JR
James R.
Manchester, NH
Kia Rondo
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/20/2017
What makes this place great is Wonda
My springs creak like a boat.
Ric M. from Motorcar Alternatives responded on 08/21/2017

James,

We were completely unaware there were any problems with the service we provided and sincerely apologize. I'll have Wanda reach out to you today so we can make this right.


AB
Alan B.
Manchester, NH
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018
Two Returns Necessary
A very expensive visit that required two return visits to fix two separate problems. Problems were resolved without complications
Ric M. from Motorcar Alternatives responded on 05/25/2018

Thank you for the review, Alan. In business, as in life, things sometimes don't go as planned despite the best efforts. We believe it's how we handle the challenges that provides a better measure. Thank you for your loyalty through this bump in the road.


SS
Sue S.
Hooksett, NH
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2016
They care about our safety.
Motorcar Alternatives gets the work done in a timely and professional manner. They explain every detail of what work they are doing and why. I feel safe driving my car after they have worked on it.

KM
Keith M.
Hooksett, NH
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2015
First time customer
My prior mechanic for 20+ years decided to retire and closed up his shop so I decided to give Motorcar a try for my future business. A couple of real good positives here was that the staff was very friendly and attentive to my needs. I actually had an emergency with one of my cars and they took it in right away and provided a loaner car which was awesome! Work was done in a few days which was fine as I had the loaner and my bill was expensive but I believe justified as I needed a lot done. I will be back in the spring for more PM work as I feel they were very through. I hope not to run into too many big expenses in the future so as long as they are fair in accessing my vehicle needs and not adding on extra items I do not need then I think I have found a long term partner for me cars. Thanks to the staff at Motorcar.
Ric M. from Motorcar Alternatives responded on 11/21/2015

Thank you, Keith. Your previous mechanic obviously treated you right as evidenced by your loyalty. We'll do our best to inspire the same.


TS
Tom S.
Manchester, NH
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2011
oil changed
excellent service , good communication with service writer, she's extremely knowledgeable in all areas of auto repair

PB
Pat B.
Manchester, NH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Only the best
When there's no time for doing things over again, I trust Rick to do things right the first time.

JG
Janine G.
Auburn, NH
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Friendly staff, excellent maintenance.
Brought my son's car in for inspection and nice to know a complete check and maintenance was done even though the car has seen nicer times the mechanics are in top condition. Glad he is bringing the car to them, I have been going to Rick for a long time. Motor Alternatives are great and don't get me started on Wanda:)

MB
Michele B.
Bedford, NH
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Ric and Wanda make Motorcar special
As always, Ric and Wanda make the difference at Motorcar... the techs provide excellent service for all of our cars, never fail... but Ric and Wanda welcome us like family and take such good care of us and our vehicles. I can't imagine going anywhere else!

MB
Mark B.
Allenstown, NH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Easy peasy
I am a long time customer. I keep going back because of the quality of the work performed and the honesty of the staff. It's always fixed the first time and and I never get any " surprises " when I pick up my vehicle.

CC
Carl C.
Goffstown, NH
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Awesome Service
Best independent service garage in the area! They tell it like it is, and perform the highest quality service!
Ric M. from Motorcar Alternatives responded on 03/02/2019

Thank you for taking the time to give a review. We appreciate your honesty and loyalty.


Verified Customer
Candia, NH
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Excellent Service
These folks have been the best around. They are honest and very thorough. They will explain anything that is found and will advise on the severity of the issue. I would highly recommend them.
Ric M. from Motorcar Alternatives responded on 02/25/2019

Thank you for taking the time to add a review. We appreciate your input and will always take the time to provide the best we can.


JB
Jack B.
Manchester, NH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
great service and value
outstanding service and customer satisfaction

SM
Stephen M.
Hooksett, NH
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Everything you could want in auto repair
We are regular customers. The most important thing ( to us) in auto repair is trust. Motorcar has earned our trust.

Verified Customer
Hooksett, NH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Wanda! And the rest of the honest hard working people
This is the best place to go for car repairs. They are honest,friendly and explain everything in a way that is easy to understand.

JB
Jane B.
Hooksett, NH
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Moto car Alternatives
I always get marvelous service. This time was no different. Great service.

Verified Customer
Allenstown, NH
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Awesome
Awesome car care, my oil change was completed extremely quickly

MK
Micki K.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Wanda! AND, Oh, yes the service too!
Pleasant, comfortable wait which is usually 1 hour.Good coffee, nice selection of goodies. Always feel my vehicle is being checked out properly, no anxiety about what will need work, how it will be done.

DA
Dave A.
Wolfeboro, NH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Good service, very knowledgeable
Rick is a very knowledgeable mechanic who is very helpful when it comes to determining how serious a repair is and if it can wait ir not. Wanda is also great. I recommend them both.

Verified Customer
Hooksett, NH
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Motorcar Alternatives
Great Service * Always available

CV
Christina V.
Manchester, NH
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Customer service
Amazing people!

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