Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

3747 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.3333333/5rating 1.3333333rating 1.3333333rating 1.3333333rating 1.3333333
96% Would Recommend
Latest Review about 2 hours ago

Reviews


CR
CHRISTA R.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/15/2019 Category: Service
2005 CRV lemon
I am very disappointed in Honda I have purchased 3 Honda cars from Gresham Honda and I was sold a lemon the Honda has never stood by from the first sign of trouble with the 2005 CRV and this was no exception so I will never shop at Gresham Honda or any To king dealerships for as long as I live for the way they have handled this situation.
The only reason I gave a star is because it would not let me set it back to zero stars.
Thanks
Don Reberry

DA
DAVID A.
Gresham, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
B12 Service on 2018 Honda CRV
Went in today for a B12 service on my Honda CRV. Jamie helped me and was great.

Great communication, service, and experience. This dealership is great!

LG
LINDA G.
Gresham, OR
Honda CR-V
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/15/2019 Category: Service
Appointments need to be met.
My appointment was at 9:00, they didn’t get my car until 9:30. It was just an oil change, almost 2 hours later my car was ready. I had to cancel another appointment because it took so long to get my car done. Not happy about it. Thanks, Linda Gainor

JC
JOYCE C.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Great service
As always, service was friendly and timely.

Verified Customer
Vancouver, WA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Gresham Honda Service Department
Timely, thorough, friendly service.

SC
SJOERD C.
Gresham, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Great service
All ways receive excellent service on my Honda

JG
JAMES G.
Troutdale, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Air bag replacement for a CRV
Work done in a timely manner. Staff is always helpful and courteous.

CD
CARL D.
Gresham, OR
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2019 Category: Service
Friendly, professional, nice people.
Dealt with Jamie Powers. Very pleased with service and attention with follow up calls. However, very disappointed that I have a 2017 CRV that I bought new from Tonkin and am still waiting for the Audio Update. My phone functions are affected, the audio reception is very poor, and I am certainly not comfortable with my screen BLACKING OUT. Please address this issue so that I can enjoy my vehicle as intended.

MJ
MARK J.
Happy Valley, OR
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Service
Prompt and fair...didn't try to sell me something that I didn't need. I appreciated that.

AL
ANH L.
Camas, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Fast and easy
I came in for an oil change and tire rotation at my appointment time and I was helped right away. They accepted a competitor coupon with no issues and completed the service within an hour. I will come back to this location again for service.

RD
RACHEL D.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Professional setting
Professionalisms throughout the service department, friendly and responsive staff.

AM
AMANDA M.
Gresham, OR
Honda Civic Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great service
Steven in the service department was a great help me to an my girl. He made it very easy for us to get in an out an fix the problem with are Honda.

TL
TIEN L.
Fairview, OR
Honda Accord Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Oil change and periodic maintenance
Excellent customer service by the staff

DV
DAVID V.
Gresham, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Excellent Service
Efficient, on time, and even got a coupon for a car wash.

EJ
EMILY J.
Portland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Sales
Awesome Customer Service
I had a great experience buying a new CRV from Gresham Honda. Mike G. was really thorough with everything about it and was easy to talk to. He didn't feel pushy and was very helpful. I am 100% satisfied with my purchase.

Verified Customer
Sandy, OR
Honda HR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Sales
Easy and fun experience
I enjoyed the process of buying my car and I found it was easier than I expected. I appreciate the streamlined process and the no nonsense approach to selling cars. I will definitely recommend Gresham Honda to my friends.

LP
LISA P.
Oregon City, OR
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Sales
Quick, easy, pressure-free.
We went in to check out a car to replace one that had just become more expensive to repair than it's odometer warranted, a car I'd found on Carfax with low miles. We were pleased to discover the bumper/window stickers from the ad had now been removed without a trace, indeed, the 13-year-old car was in MINT condition, with no smelly agents used to prep it! So, we hopped in and test drove it, finding the experience excellent. We sat down and talked the opportunities for financing through with our sales representative, declined the warranty, and were given the time we needed to discuss it alone. Once we'd decided there were the usual number of forms to sign, and waiting intervals while approvals came through, during which we enjoyed interesting conversation with our guy. When all was ready for officialdom, the financial man, also charming, had us sign the rest of the papers and we were done. Voille! And there were actually TWO fobs and a trailer hitch to boot! I drove my new used car home, a satisfied customer!

TP
THERESA P.
Gresham, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
I love these guys!
Every time I come in for a scheduled service I am awed at the efficiency and speed my vehicle gets serviced. Surprisingly, the cost is on target and not inflated as well. I feel secure knowing that they di the job right the first time. I actually enjoy coming in and waiting for my vehicle!!! Thank you Tonkin Honda!!!

Verified Customer
Vancouver, WA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Oil Change
Graham is the reason why I don’t go to any other Honda dealership for service phenomenal service

DL
DEVIN L.
Hood River, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Great service!!
I appreciate the friendly, fast, and thorough service I always get at Tonkin! Thank you! Tonkin is definitely worth the drive from Hood River because I know I will be taken care of.